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Best Western Orlando Gateway Hotel

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2,469 Reviews from our TripAdvisor Community

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Showing 1,534: English reviews
Warrenton, Missouri
Reviewed 6 May 2015

Hotel was nice enough and the view was pretty but I stayed here because they claim to be so close to universal. And yes you could walk there but it would take a very long time. It is right across the street from wet and wild tho if you are interested in going there,

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Helpful?
Thank Angie R
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Angie R., Thank you for your review of our hotel. You are right, the walk takes about 20 minutes from the hotel until you get to the admission gates even though we are just up the road and less that one mile from Universal. I would prefer to use the complimentary shuttle to the park myself especially knowing that...

Maybole, United Kingdom
Reviewed 1 May 2015

Service terrible, first room 5th floor furthest from lift occupied. Dragged bags back to reception, offhand staf, no genuine apology just allocated second room a downgrade to my reservation. No compensation, no offer to help with bags. Not what I expect as a diamond card holder

Review collected in partnership with Best Western
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Helpful?
1Thank Peter P
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Peter P., I do apologize that we did not meet your standards or our own for that matter during your recent visit to Orlando. We value all of our guests and certainly those who frequent other Best Westerns and hold Diamond rewards card. I will share your review with the rest of our staff so that we can learn...

halifax, ns
Reviewed 1 May 2015

Submitting this very late from a trip in 2013. This wasn't a bad hotel. It was in a very quiet location just of I-drive without being in the midst of the craziness. Pretty much directly across from Wet n Wild; it was nice just to be able to walk there for a day. The rooms are nothing special, very basic...

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Helpful?
Thank nslass
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Nslass, Thank you for your review. It was in 2013 that you stayed with us and so many things have changes. We have completely upgraded our lobby, changes all of our drapes, sheers, bedding and replaced all of the carpet in our rooms and corridors. We have also replaced all of our pool furniture and are in the process...

Reviewed 1 May 2015 via mobile

Back in october, my fiancé , his siblings and I stayed here. We had a great time. We walked to universal studios since it was so close to us. Now, the only down fall was the staff. At 1st they were a little stuck up but as the night went on they got nicer. The 1st time using our room...

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Helpful?
1Thank Yessenia L
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Yessenia, I appreceiat you taking the time to leave us some feedback after your October stay with us. I certainly apologize for the issues you encountered during your stay. I will pass your comments on to the rest of our departments so that they can take a look at their procedures and make any changes that need to be...

Reviewed 30 April 2015

This was our second time staying at a Best Western and both times were so impressed by the staff, amenities and quality of the room & property. I've stayed in 5-star hotels that din't come close to our GRET experience we had at Best Western. We are now loyal customers!

Review collected in partnership with Best Western
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Helpful?
3Thank Timm B
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Timm, Glad to see that we were able to help bring you over to Best Western! Thank you for your review and we hope to see you again soon. Sincerely, Bill Jones, CHA General Manger

Tampa, United States
Reviewed 30 April 2015

We thoroughly enjoyed our short stay and will definitely return again. The staff was great, location fantastic, everything was clean and tidy. The breakfast, while not free, was very good and worth it!

Review collected in partnership with Best Western
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Helpful?
2Thank Caitlin A
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Caitlin, I was glad to see that you enjoyed your stay with us. We appreciate your business and hope to see you again in the near future. Sincerely, Bill Jones, CHA General Manager

Ventura, California
Reviewed 28 April 2015

I am from California and I had reservations for 4 days here while on a pleasure trip to watch my daughter compete in The Cheer leading Worlds Championship in Orlando.During my layover in Atlanta, i lost my credit card. I arrived at the hotel and realized I had no credit card to check in! The first staff member to help...

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Helpful?
Thank Tamara B
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Tamara, Thank you for taking the time to review our hotel. I was glad to see that our staff was able to make things easier for you during your stay. There are so many things that can go wrong while traveling and we certainly don't want to be part of any problems. I will let Orlando, Teena, Diana and...

Reviewed 27 April 2015

Clean rooms and very close to Universal attractions. We arrived early at 2ish and the lady at the front desk was nice enough to check us in without any extra charge. The rooms were clean, parking was ample, pool was nice and there was good wifi - was able to stream an episode of Game of thrones on HBO Now....

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Helpful?
1Thank Romil K
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Romil, Thank you for your review. I was glad to see that you enjoyed your stay with us and that you would recommend us to others. I will pass your comments on to our staff and we hope to see you again soon. Sincerely, Bill Jones, CHA General Manager

Arvada, Colorado
Reviewed 26 April 2015

This hotel is very close to Universal Studios with a free shuttle service. It is an excellent place to stay with a large heated swimming pool and two hot tubs of different temperatures. The pool area is really lovely with a covered sitting area, rest rooms and bar. The rooms are adequate, the lobby area large and comfortable. I would...

Review collected in partnership with Best Western
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Helpful?
Thank Michelle S
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Michelle, Thank you for your review! I do appreciate the comments and I am glad that you enjoyed your stay with us. Thank you for your business and we hope to see you again soon. Sincerely, Bill Jones, CHA General Manager

Reviewed 24 April 2015

Large pool, two whirlpools, fitness center, walking distance to lots of attractions, restrauants and shops including Wet N Wild, Universal Studios (about a mile or so). Comfortable room and friendly staff. Have stayed there many times and will again.

Review collected in partnership with Best Western
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Helpful?
Thank Jeff M
Bill J, General Manager at Best Western Orlando Gateway Hotel, responded to this review

Dear Jeff M., Thank you for leaving us feedback regarding your recent trip to our hotel. We certainly appreciate your business and love that fact that you have stayed with us on many occasions. Please feel free to ask for me during your next stay with us, I'd love to say hello. Again, thank you for your review and we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Stay at this stylish Orlando, Florida hotel situated close to SeaWorld(R), Universal Studios(R) and the Disney(R) Theme Parks. Welcome to the Best Western Orlando Gateway Hotel, the "Gateway to Orlando Attractions" in Central Florida. This full-service hotel offers the best in customer service for both business and leisure travelers. Guests will be minutes from Universal Studios, the Islands of Adventure theme park and the Hard Rock Amphitheatre where visitors can enjoy local concerts. Each well-appointed guest room and suite at this Orlando hotel features cable satellite television with HBO(R) and free high-speed Internet access. Hotel guests will find great dining onsite at the hotel's restaurant or cocktail lounge. The hotel is also ideal for group travel with full-business services and meeting facilities, perfect for conferences, family reunions and other events. The Best Western Orlando Gateway Hotel also features a fitness center, guest laundry and tennis and basketball courts. Guests staying at the Best Western Orlando Gateway Hotel will be less than ten miles from local attractions such as the Walt Disney World Resort and Theme Parks, SeaWorld, Discovery Cove and Disney's the Wide World of Sports. Corporate travelers staying at this Florida hotel will be close to the Orlando/Orange County Convention Center, Coleman Aerospace, L-3 Communications and Lockheed Martine Missiles and Fore Control. Hotel guests will also enjoy sky diving at the indoor Sky Venture, less than one mile away.The Best Western Orlando Gateway Hotel is proud to offer superior customer service and a convenient location in Orlando. Make a reservation today and save! ... more   less 

Additional Information about Best Western Orlando Gateway Hotel

Address: 7299 Universal Blvd, Orlando, FL 32819
Region: United States > Florida > Central Florida > Orlando > Florida Center
Price Range: $111 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Orlando Gateway Hotel 3*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com and Priceline so you can book your Best Western Orlando Gateway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Orlando Gateway Hotel Florida
Clarion Orlando
Clarion Hotel Universal
Orlando Clarion
Hotel Style:
#32 Best Value Hotel in Orlando
#122 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Orlando Gateway Hotel staff and other travellers.
98 questions
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Questions? Get answers from Best Western Orlando Gateway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out toilet before you unpack. Be careful entering lobby as guests drive like maniacs.”
 of 5 bubbles notjudgemental1, 18 Feb 2017 | Read review
“I was on first floor”
 of 5 bubbles conairs2, 4 Feb 2017 | Read review
“If you have to stay here, make the most of it and at least get a balcony. Take your own snacks and drinks.”
 of 5 bubbles suzannew597, 1 Feb 2017 | Read review
“Ask for 8th floor, it is very quiet, not all elevators go to the 8th floor. Splurge for a suite.”
 of 5 bubbles 327donr, 4 Jan 2017 | Read review
“Nice hotel for the price you pay”
 of 5 bubbles thakash, 28 Dec 2016 | Read review
5 of 5