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Quality Inn & Suites

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567 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 January 2016 via mobile

This is a nice hotel close to universal studios. The room was very nice and clean. There are a selection of food places nearby but they are mostly 'junk food'. We didn't try out the breakfast, instead deciding to go to IHOP which was just about next door. The hotel offers a free shuttle bus to universal studios which is... More 

Helpful?
Thank Emily C
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for your comments about the shuttle and the breakfast.Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience,... More 

Gillette, Wyoming
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 January 2016

Great value, clean rooms, quiet, close to Universal. Free shuttle but only comes once in morning (10:15am) and once in evening (7:15pm). We chose to use taxi or Uber so we could spend more time at Universal. Also, the shuttle is a van and didn't have enough seats to accomodate all guests trying to use it. Pool is not heated.... More 

Helpful?
5 Thank Nicole A
Louis P, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use our comments and advice about the shuttle and the breakfast to do everything possible to create an enjoyable experience for each of our... More 

Brighton and Hove, United Kingdom
2 reviews
Reviewed 2 January 2016

Booked this room through a package deal, mainly because of the price, microwave mini-fridge, the convenient location was just an added bonus which meant we spent less on taxis (as a non driving group) there were four of us in one room, and we found it to be enough space to not be on top of each other 24/7. After... More 

Helpful?
Thank rubyrose5
Louis P, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. You did an outstanding job explaining the quality and benefits of our hotel. We take pride in our hotel and the services... More 

Nashville, Tennessee
Level Contributor
59 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 December 2015

This hotel is in a great location and looks like it has been recently renovated. The rooms were comfortable and the staff very friendly. They do serve a hot breakfast (but no protein, i.e. sausage, bacon etc), least not during our visit. The only issue we had, not in the hotels control, was that one of our neighboring rooms were... More 

Helpful?
Thank bountyqlu
Louis P, Front Office Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay and we deeply regret the smoke issue you had to deal with. Thank you so much for... More 

Pavas, San Jose, Costa Rica
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 December 2015

It´s a great hotel, very close to universal studios, it has hot breakfast, great to sleep after a day of emotions or shopping. The rooms have ammenities like refrigerator, coffee maker and microwave, they have information for guests

Helpful?
Thank Pablo L
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 December 2015 via mobile

Booked a room for thanksgiving weekend. Location is great, 15 minute walk to universal studios, breakfast is warm, wifi is hit or miss, flippers pizza is right down the road. The morning we planned on checking out, my wife found two bed bugs on the bed. We took them to the front desk to let them know they have a... More 

Helpful?
5 Thank Wesley S
Giovanny G, General Manager at Quality Inn & Suites, responded to this review

Dear Ms. & Mr. Wesley, Thank you for sharing your feedback from your recent stay at Quality Inn & Suites by Universal Studios area. Allow me to apologize on behalf of our hotel for the misunderstanding you experience with my manager during the check out process. I have shared your feedback with my management team and we will be using... More 

Oakwood, Georgia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 November 2015 via mobile

Great value Walking distance to Universal Studios and many restaurants if you want to you van take a cab or UBER for a very low fare it's so close. The staff is great. The suites are very nice for just a little bit more the is an extra TV and sitting area with a fold out bed

Helpful?
Thank Barry M
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for pointing out the space of our suites and for noticing our staff! I have shared your comments with them, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward... More 

Tulsa, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 November 2015

If you are looking for a very nice place to stay in Orlando area, the Quality Inn at Universal is a great place to stay at a very reasonable price. Great room, nice pool, good comp breakfast and shuttle service to Univ Studios.

Helpful?
Thank Mark F
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Your feedback is very important to us and we can't thank you enough for sharing your experience of your recent stay with such great detail and for noticing our staff in their effort to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 November 2015

very but very nice my stay here, i really like everything about this hotel. i could point out that the front desk was very generous and the bed is very comfortable stayed here 3 nights and i had by best sleep in this hotel.

Helpful?
Thank Ricardo M
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed the comfort of the... More 

Porto Alegre, RS
Level Contributor
4 reviews
3 hotel reviews
Reviewed 6 November 2015

This is a good, safe and well located hotel, just 15 minutes walking from Universal. Close to Hooters, TGI Fridays and other restaurants. Just 5 minutes by car from The Mall At Millenia and 10 from Premium Outlets. The guys at front desk were very helpful before and during my stay.

Helpful?
Thank Guilherme L
Louis P, Assistant General Manager at Quality Inn & Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input about our hotel, the staff and the surrounding area help with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Interior Corridor Hotel conveniently located close to Universal studios and Holy Land . Amenities include Free Hot Breakfast, Wireless Internet and scheduled Shuttles to Area Theme Parks. ... more   less 

Additional Information about Quality Inn & Suites

Address: 5635 Windhover Dr, Orlando, FL 32819-7936 (Formerly Quality Inn & Suites Universal Studios)
Region: United States > Florida > Central Florida > Orlando
Price Range: $95 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Quality Inn & Suites Universal Studios Hotel Orlando
Quality Inn And Suites Universal Studios
Quality Inn Universal Studios
Orlando Quality Inn
Quality Inn & Suites Orlando, Florida
Quality Inn Orlando
Hotel Style:
#138 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
40 questions
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See all questions (40)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front are quieter”
 of 5 bubbles 123Swimming123, 22 Nov 2016 | Read review
“We like room to face entry as backs on to highway.”
 of 5 bubbles L5223NSpaulab, 26 Oct 2016 | Read review
“right side rooms were very quieter”
 of 5 bubbles margaritadelarosa33, 17 Oct 2016 | Read review
“I stayed on the 4 floor and it was very comfortable”
 of 5 bubbles mbaksh, 7 Sep 2016 | Read review
“Don't go for the ground floor rooms.”
 of 5 bubbles pnanch, 28 Aug 2016 | Read review
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