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Comfort Suites UCF / Research Park

501 reviews
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Traveller (8)
Room & Suite (10)
Dining (5)
Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(82 reviews)
“alafaya trail”(5 reviews)
“central florida”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (501)Write a Review
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Traveller rating
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285
149
38
14
6
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All reviewsfront deskalafaya trailcentral floridaroom was cleanfree breakfastyogurthot breakfastthe breakfast areastay there againbusiness centerlate checkgreat stayeasy accesssofa bedhousekeeping staffpillowsprinter
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11 - 15 of 492 reviews
Reviewed 4 weeks ago

Stayed here on night. Nice location. Room air conditioning /heat did not work right, could not cool room down despite setting to 68 degrees. Amenities are good, but bed was very uncomfortable. Would look elsewhere again.More

Review collected in partnership with this hotel
Thank C J
Response from Nancy R, General Manager at Comfort Suites UCF / Research ParkResponded 4 weeks ago

Dear C J, Thank you for taking the time to write a review for our hotel. We appreciate your feedback. I am so sorry that your A/C wasn't working properly- if you had reported it we would've had it repaired or replaced immediately. I apologize...More

Reviewed 4 weeks ago via mobile

I came into the Comfort Suites on UFC late in the night and I had greeted by the warm and happy presence of Nichol at the front desk. Her service was as above and beyond and she made my night 10000000000000x better. She invited us...More

Thank alainacraft
Response from Nancy R, General Manager at Comfort Suites UCF / Research ParkResponded 4 weeks ago

Dear alainacraft, Thank you so much for taking the time to write this fantastic review! I am delighted that Nicol was able to provide you with such great service. She is fantastic! I am happy to hear that you enjoyed our wonderful hot breakfast as...More

Reviewed 19 January 2018

For several years now, I've traveled to Orlando twice a year. I've stayed at this hotel every time, and it gets better each time. Most recently, they have made renovations to the lobby, computer area, and fitness room, and everything looks great! The rooms are...More

Review collected in partnership with this hotel
Thank Aarongorn
Response from Nancy R, General Manager at Comfort Suites UCF / Research ParkResponded 4 weeks ago

Dear Aarongorn, Thank you for coming back year after year! It was great to see you! We appreciate this fantastic review. I am delighted that you liked our renovation and thank you so much for your compliments regarding our breakfast, the fitness center and our...More

Reviewed 17 January 2018

Great location makes up for average facilities and high price. Good breakfast and great staff! If you have business with NSA or AFMSS this hotel is perfect if on per diem. Minimum character review requires this sentence.More

Review collected in partnership with this hotel
Thank O3136INdavidr
Response from Nancy R, General Manager at Comfort Suites UCF / Research ParkResponded 17 January 2018

Dear 03136INdavidr, Thank you so much for your review and recommendation to NSA and AFMSS. We appreciate your compliments on our great staff and breakfast. I apologize that you thought our rates were high. It is very busy in this area and our rates are...More

Reviewed 11 January 2018

We arrived at the hotel after a 9 hour car ride to find out the reservation we thought we booked for 4 nights was not confirmed. The hotel was also sold out for the night. David Ross, the front desk associate when we arrived, realized...More

Thank rossb04
Response from Nancy R, General Manager at Comfort Suites UCF / Research ParkResponded 12 January 2018

Dear rossb04, I am so happy to hear that David was able to provide you with such outstanding service and help you get through a very stressful situation. We always want to go above and beyond to assist our guests and David certainly does that!...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$98 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Orlando
#49 Business Hotel in Orlando
#118 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in Orlando
#49 Business Hotel in Orlando
#118 Family Hotel in Orlando
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8)
Room & Suite (10)
Dining (5)
Pool & Beach (1)
Questions & Answers
Ask a question
Michelle M
3 January 2018|
Answer
Response from Nancy R | Property representative |
Hi Michelle, We are about 2 miles from CFE Arena. The area has alot of Uber drivers so it doesn't take long to contact them and to get taken there. You could also drive on your own but I believe there is a charge for... More
0
Votes
DebMN9
30 April 2017|
AnswerShow all 5 answers
Response from Nancy R | Property representative |
We have an outdoor pool with no hot tub. We do however have 2 suites that have a jacuzzi tub.
0
Votes
Toni M
6 April 2017|
AnswerShow all 3 answers
Response from Rick L | Reviewed this property |
i do not believe they have any shuttle services - you might call to ask... but there is an amazing BBQ restaurant directly across the street, literally 50 yards from the hotel. It is about a 45-minute ride to Cocoa Beach... More
1
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Room Tips
"We were on the top floor-very quiet."
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"Requesting a room on the northeast side will keep you away from the noise of Alafaya and Challenger. Though..."
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"first floor suits"
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"The floor above had elephant feet. There is an elevator so, IMHO, go up. Keep the fan on..."
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