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This is a difficult review. On the good side, the staff was very friendly and nice, service in the bistro was quick and Rada, who run the bistro through much of our stay was always helpful. Our room was OK and friendly with a very...More
Response from CY_Orl_Maitland_GM, Guest Relations Manager at Courtyard Orlando Altamonte Springs/MaitlandResponded 1 week ago
my sincere apologies about the inconveniences that you in countered during your stay. We pride ourselves on providing the best guest experience and it seems as though we have fallen short of your expectations. I will report back to the correct departments all...More
This place is absolutely disgusting. The beds look like Grandma's 50 year old lumpy bed. The furniture is cheap, and absolutely filthy. The water smells. I've never bee so disgusted with a hotel.
Don't be fooled by the newly looking lobby - the rooms are...More
Response from CY_Orl_Maitland_GM, General Manager at Courtyard Orlando Altamonte Springs/MaitlandResponded 2 weeks ago
Thank you so much for taking your time to review our property and we are so sorry to hear that your stay wasn't up to your expectations. Please accept our sincere apology. I wish we could've addressed all your issues while at the...More
Stayed at this hotel while traveling from Fort Lauderdale to Nashville. At about 10 PM the water flow stopped and we informed the front desk who advised it will be fixed shortly.
Got up at 6 Am to start our onward travel and guess what...More
Response from CY_Orl_Maitland_GM, General Manager at Courtyard Orlando Altamonte Springs/MaitlandResponded 1 October 2017
Thank you so much for taking your time to review our property and we are so sorry to hear that during your stay hotel a major leak and end up turning the water off at night time. Thankfully we were able to restore...More
One of the excellent & affordable hotels I've stayed. Its located near to universal studios and other attractions. They offer very good services. The bed was more than comfortable and very quiet place to stay. Definitely going to stay the next time i visit orlando
Thank Vijayakumar S
Response from CY_Orl_Maitland_GM, Guest Relations Manager at Courtyard Orlando Altamonte Springs/MaitlandResponded 19 September 2017
thank you for taking the time to give us feedback about your recent stay. I am pleased to hear that you enjoyed your stay and will be staying with us next time you are in town!
I stayed here one night while on business in the area.
I had a very late arrival, and I hadn't eaten dinner due to a very delayed flight. The options in the little market at the hotel were unhealthy and unappealing, but I bought one....More
Response from CY_Orl_Maitland_GM, Guest Relations Manager at Courtyard Orlando Altamonte Springs/MaitlandResponded 19 August 2017
Thank you for taking the time to give us feedback about your recent stay here with us. My apologies that you feel your stay wasn't up to the high expectations that we set out to meet for all our guests. I have spoken to the...More
US$117 - US$199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#110 Business Hotel in Orlando
Non-Smoking Rooms ,
Number of rooms
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Central Florida >
Also Known As
Courtyard Orlando Altamonte Springs / Maitland Hotel Orlando ,