I was there for several weeks at the Crowne Plaza Downtown Orlando Fl on business for several weeks. I stayed on the 6th Floor, the HouseKeeper was Marie Mojica she was the best. There was nothing I need to ask for because Marie Mojica already provided it for me before having to ask. I travel a lot for my job Maria has set a high expectation for all others. In the future if I’m ever in Orlando for Business or Leisure I will stay at the Crowne Plaza Downtown and request the 6th Floor or whatever floor Marie Mojica is on. She is the BEST, AWESOME, OUTSTANDING, STELLAR, TREMENDOUS…I can go on and on about Marie Mojica 6 Floor Housekeeping she gets all the KUDOS from me. P.S. Marie would leave Towel Animals in my room for me.
Great service!!! Friendly staff!! I definitely stay again, thanks to Bianca for a friendly and excellent service!! Great breakfast Buffett. Rooms are spacious and clean!! Bathrooms are amazing with separate bath tub and shower. Thanks!!
I had the pleasure of meeting some wonderful people. I meet Elvis Perez and Maria mojica, these to made my stay feel like I was at home. They both went above and beyond by always saying good morning and being so helpful. Amazing friends that both need to be stand out employees. I would definitely come and stay at your hotel just because of. Both of them.
Maria my house keeper provided excellent service. She was very helpful.. I stay in room 602 and she provided me with great service.. I had a great time.. loved my stay enjoyed it very much will definitely be going back again
When calling for breakfast I spoke with Bia Villalobos and she informed us of all the endless possibilities there were available to us and said to ask for her when we arrived and she would take Care of us. I’d have to say that was the most helpful waitress I’ve ever had for breakfast. Very accommodating and concerned for any extra little extra detail that would make our experience the most pleasurable. Five out of five star rating for us and we shall visit again. Thank you Bia
Good location, paid self parking, the breakfast buffet was good. I like windows, however, my room, and possibly none at this hotel had. Instead, there was a door with lattice, that could be unhooked and provided some daylight. The bathroom was clean.
The hotel is in a sketchy area and not a good place to go outside and walk around. It is actually difficult to get into the hotel due to construction fencing around the entire block. The room was decent, the bed was comfortable, and it was quiet for the most part. Some people need to remember to use their inside voice in the hallways, especially late at night. Dinner was decent at the hotel restaurant and breakfast was good. The room was $432 for a Sunday night due to the Electric Dance Carnival in town. This price gouging is really bad and needs to be called out.
I enjoyed my stay. Since I pulled in to the hotel the valet gentleman out there is greeting me with smile and i feel so welcoming also the ladies at front desk is really nice and thanks Maria M. for cleaning my room daily. You did an amazing job. Hotel is in good location but it a little old. Thats not a big deal for me. I will be back for sure.
My daughter and I stayed here last week for a conference. The room was nice and we loved Maria our cleaning lady Maria. She deserves employee of the year! She treated the room with so much detail and enthusiasm. Now for the not so good. My daughter had a package that had to be delivered. She mentioned this to the front desk numerous times. Upon arrival of said package, the front desk staff declined the package and returned it to sender! Their reason for this incompetence was they said that my daughter canceled her stay while she had been checked in for 2 days! The 3rd and last reason we reason that pushed us over the edge happened when I was sitting in the designated smoking area playing my iPad in the evening I was suddenly screamed at by one of the security staff. He yelled to let him see my room card! When I did he yelled to get out of there. I walked to the valet out front to get away from the security and the security guy was right behind me and demanded to see my room key again! I was appalled to say the least. The next morning when I went down to get the free breakfast which I was billed for I told one of the workers about my experience the night before, they said “ it was probably because there a homeless encampment behind the hotel!” That was it for us. …… Another excellent employee was Bea from breakfast service. She went above and beyond for me!…
Both Dee and Onielson who work the front desk were phenomenal! Every time we needed something, they were very prompt and friendly. They kept an amazing demeanor our whole visit. Couldn't say enough positive things about them ! Amazing customer service !
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.Claim Your Listing