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Crowne Plaza Orlando Downtown

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#165 of 335 Hotels in Orlando
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Crowne Plaza Orlando Downtown
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724 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Orlando Downtown
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Showing 680: English reviews
Appleton, Wisconsin
Reviewed 1 week ago

Nothing bad about this place. All staff very friendly and helpful. Clean and good location. Would definitely stay here again. Great restuarant and relaxing pool area with nice outdoor lounging to hang and watch tv.

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Thank aeick2
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Sincerely,

Daytona Beach
Reviewed 1 week ago

The service that I received was second to none. The staff was very courteous and professional. The only downside was convenience in terms of accessibility. That was partially due to road construction.

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Thank teggerton
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback. We understand and apologize for the inconvenience caused by the construction. The city of Orlando is currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely,

Winter Haven, Florida
Reviewed 1 week ago

The Crowne Plaza helped to make my weekend experience amazing! There was absolutely NO hassle during my stay. Monique, who checked us in, was so accommodating. I actually had to change my room after check-in, and she did it smoothly and with no complications. She was glad to do it! All of the staff that I encountered were helpful and...

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Thank laurarG9534CU
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Sincerely,

Lawrenceburg, Kentucky
Reviewed 2 weeks ago

Ok, was strange having a kitchen with dishwasher, and not having any pots or pans, dishes, utensils etc. Comfort was ok, Staff seemed friendly. Easy access to I-4, and walking distance to Amway Ctr, 10-15 min walk.

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Thank ecurts
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

New Bremen, Ohio
Reviewed 2 weeks ago

Beautiful place.Very clean.Beautiful view . The location is kinda dirty and not really a good ate a for the price.Complimentary Coffee in the lobby would be nice for what we e paid for the room.Staff was very friendly and helpful L

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Thank Nancy W
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Guest Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Nashua, New Hampshire
Reviewed 3 weeks ago

The service was excellent. Room was great. Parking was outrageous for self parking but I needed to get the kids ready to go in so valet was not an option. I'm not sure if it's every day but at 330am a train was blowing its whistle like the track was blocked! Lasted what seemed like 10 min. Also hotel on...

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Thank seanmH1417OS
Management response:

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Boynton Beach, Florida
Reviewed 3 weeks ago

The room was great because it had a microwave, sink and mini fridge which came in handy because my 3year old is allergic to dairy and I have to carry a lot of food for him with me when we travel. The only thing about this hotel is the I-4 highway....if you are a light sleeper this will be a...

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Thank Ron T
Management response:

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us with exception to the noise from I-4.  It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. We hope that you give us another shot so we can provide...

Riverview, Florida
Reviewed 3 weeks ago

It is possible but I would doubt I was the first customer to complain about the toilet that ran all night. When I brought this to the attention of the lady and guest relations she just basically said oh I'm sorry. It wasn't until I pressed the issue that she offered to add points to my loyalty card and I...

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Helpful?
Thank rcsadmin1
Management response:

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Tallahassee
Reviewed 3 weeks ago

We stayed for three nights and the stay was pleasant. We hosted a breakfast for 37 and the event was handled beautifully by Ingrid. Would have given the hotel a total 5 star review but sometimes it's the little things not handled. We reported a broken lamp and a desk lamp with one of the two bulbs out. It was...

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Thank Kopf D
Management response:

First and foremost, we want to thank you for choosing us from all the potential properties you were able to choose from! Secondly, we want to thank you for your most valuable feedback. We are on top of the lamp situation and wanted to apologies for any inconvenience this may have caused during your stay. Our team takes pride in...

Wilmington, North Carolina
Reviewed 3 weeks ago

This hotel is beautiful- great decor and roomy rooms! Staff was so nice and helpful. Very clean and in great repair- we Would def stay here again! We didn't use the restaurant but did order breakfast in room- quick & excellent service!

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Thank Jennykay2
Management response:

Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your recent stay with us. It is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $185 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#9 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor.”
 of 5 bubbles LimaBravoWhiskey, 22 Mar 2017 | Read review
“they have a quiet area I requested. NEVER HEARD ANOTHER SOUL”
 of 5 bubbles jacksondxmg, 22 Mar 2017 | Read review
“Tv guide channel would be nice.”
 of 5 bubbles nancyw308, 9 Mar 2017 | Read review
“Not near the vending machines or elevators”
 of 5 bubbles jakabo71, 27 Feb 2017 | Read review
“higher floor better views.”
 of 5 bubbles Silvina108, 22 Feb 2017 | Read review
5 of 5