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Crowne Plaza Orlando Downtown

CrownePlaza.comUS$113*
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#126 of 336 Hotels in Orlando
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$137*
US$113*
US$137*
US$113*
US$137*
US$113*
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Crowne Plaza Orlando Downtown
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782 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Orlando Downtown
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Showing 733: English reviews
Gainesville, Florida
Reviewed 22 May 2016

The suite I stayed in was spacious and nice. The bed was very comfortable and there were plenty of towels...always a plus. The only drawback was that the bathroom had saloon doors and not a full door. Other than that, the service was good and I'd stay here again.

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Helpful?
Thank adamsrod
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and I am very pleased to hear that you enjoyed one of our suite. On the other hand I do apologize for the bathroom doors were not appropriated for you. We value your comments and welcome the opportunity to serve you again. Sincerely, Roberto B.

Reviewed 21 May 2016 via mobile

My husband and I picked the Crowne since it was just a few blocks away from Amway. It's ideal for folks who just want to walk down to their event. It's also extremely clean with nice staff. What we didn't realize is the hefty parking fee attached to an already pretty expensive one night stay. Our rate ended up being...

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Helpful?
1Thank Jennifer F
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. On the other hand, we apologize that your recent stay did not meet expectations with the parking fee. We do hope to have the opportunity to welcome you back in the future. Sincerely, Roberto B.

Maturin, Venezuela
Reviewed 19 May 2016

I had a very good time, nothing ever bothered that much and didn't affect my family trip. It was a very pleasant experience. The location of the hotel was great for us to get to malls and events. The service at the hotel was very good, but the room service, cleaning, was not that good. It arrived very late and...

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Helpful?
Thank paolagxcx
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Paolagxcx, Thank you so much for your review of the property. We are delighted to hear that you enjoyed your stay with us, and also the location was convenient for you. We value your positive feedback and will be sure to share it with the staff of our hotel. Please come back to visit again soon!

Reviewed 17 May 2016

Have stayed here twice and have consistently received great service. Beds are a bit lumpy but the staff is second to none. Downtown shuttle makes bar hopping more convenient. Food is great. Rooms are clean. Not much to dislike here.

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Helpful?
Thank Gregory R
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

Reviewed 16 May 2016 via mobile

I stayed for a short weekend for a bachelor party and it was a nice place. The staff was very friendly and helpful. We did valet and used the shuttle to go right downtown both nights as it runs every half hour. It stops running at 1100 which is a bit early but it is within walking distance of the...

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Helpful?
Thank Mike M
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Mike, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

St. Petersburg, Florida
Reviewed 9 May 2016

We ended up at the Crowne Plaza after a horrendous night at another hotel. We had been meeting family and staying at the hotel of their choice. On night two, things became unbearable and I called the IHG family of hotels 800 number at 10:00 on a Saturday night. The customer service rep worked from our current hotel out until...

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Helpful?
Thank Laura160
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Laura, Thank you for your review of the hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to share your positive words with the staff of our hotel. We hope you will visit us again.

Casselberry, Florida
Reviewed 6 May 2016

Review collected in partnership with Amoma.com
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Helpful?
Thank christine687
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Clermont, Florida
Reviewed 30 April 2016 via mobile

Nice Hotel on West side of I-4 in downtown. Great jogging/walking paths close by but go towards downtown Lake Eola area for safest walking/jogging paths. Especially liked the Excellent Customer Service received by Suzy the bartender. She was personable and professional and an asset to this hotel. We sat at the bar discussing business and she kept us entertained but...

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Helpful?
Thank 367tonyc
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Tony, Thank you so much for your review of the property. We take great pride in our customer service, and are delighted to hear that Suzy took excellent care of you. We value your comments, and will be sure to share your positive feedback with the staff of our hotel. Please come back to visit again soon!

Florida
Reviewed 25 April 2016

This place is very busy! Appears to be one way in so be careful not to miss it. The rooms are nice and decent, especially for the price, but they abut a very busy road adjacent the interstate and you can hear every single engine passing by. Also, there is a somewhat large gathering of trains nearby. Your sleep may...

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Helpful?
Thank Grazer-Florida
Danielle R, Manager at Crowne Plaza Orlando Downtown, responded to this review

Dear Grazer, Thank you for your review of the property. Please accept our sincerest apologies for the disturbance you have experienced during your stay. We appreciate your comments and will share these with our team so that we can continue to improve our services. We welcome the opportunity to serve you again.

Reviewed 23 April 2016

I reserved a room here for my dad today, and I have to say I am super impressed by this hotel. Very clean and great service, and I work in hotels so my standards may even be higher than normal. The bar is gorgeous and the location is very central. I would have to say it was one of the...

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Helpful?
Thank Michael L
Roberto B, Front Office Manager at Crowne Plaza Orlando Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and the hotel was up to your standard. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Roberto B.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Experience the Crowne Plaza Orlando Downtown, the newest choice among downtown Orlando hotels. Located off I-4 in downtown Orlando, this address provides easy access to everything to see and do in Orlando. The urban, chic Crowne Plaza Orlando Downtown is walking distance to downtown's impressive entertainment venues such as Amway Center home of Orlando Magic, the Dr. Phillips Center for the Performing Arts, 6 miles from Universal Studios, Sea World Orlando and 15 miles from Walt Disney World Theme Parks. The Crowne Plaza Orlando Downtown is 4 miles from Orlando Executive Airport (ORL), fabulous shopping, and a vast array of restaurants and nightclubs. We are only 13 miles from Orlando International Airport (MCO) and 10 miles to the Orange County Convention Center, Daytona 500 is only 48 miles away, and we are only blocks from Camping World Stadium home of the Russell Athletic Bowl, AutoNation Cure Bowl, and the Florida Classic. Known as The Place to Meet, the Crowne Plaza Orlando Downtown Hotel is a premier venue for meetings and groups, and is located close to industry leaders such as Sun Trust, Wells Fargo, HD Supply, Orange County Courthouse, FAMU Law School, and Orlando Regional Medical Center. We are proud to be a Green Lodging hotel and our dedicated team of professionals look forward to providing the ultimate in service. We are a 100% non-smoking hotel. ... more   less 

Additional Information about Crowne Plaza Orlando Downtown

Address: 304 W Colonial Dr, Orlando, FL 32801-1132
Region: United States > Florida > Central Florida > Orlando
Price Range: $153 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Orlando Downtown 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Crowne Plaza Orlando Downtown Hotel Orlando
Holiday Inn Orlando
Crowne Plaza Orlando Downtown Florida
Hotel Style:
#10 Green Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Orlando Downtown staff and other travellers.
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Questions? Get answers from Crowne Plaza Orlando Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I travel for work often, the room was recently cleaned and well maintained”
lynetter785, 11 May 2017 | Read review
“NIce being able to make more than 1 cup of coffee at a time!”
Y8050QWpamelag, 5 May 2017 | Read review
“Order room service but plan for disorganization and lack of helpfulness at the Front Desk”
927libbya, 3 May 2017 | Read review
“The western style bathroom doors in the suite ”
Moagu099, 20 Apr 2017 | Read review
“Didn't like that the balcony doors did not open for fresh air. Consider.”
779jariusw, 19 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$113* /night
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Expedia.comUS$113
Booking.comUS$113
HotelQuicklyUS$137
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Prices are for 1 room, 2 adults
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