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BEST WESTERN Lake Buena Vista Resort Hotel

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BEST WESTERN Lake Buena Vista Resort Hotel
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2,718 Reviews from our TripAdvisor Community

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Showing 2,452: English reviews
Scottsdale, Arizona
Reviewed yesterday NEW

I stayed at Best Western Disney Springs two different reservations. Feb 3-5, and Feb 12-15, 2017. When I first arrived, seemed everything I touched, didn't work. Like when I used lobby restroom, and flushed the toilet, the toilet stayed flushing, wasting volumes of water, Niagra Falls down the toilet. I come from Southern Calif, and this is very alarming to...

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Helpful?
Thank jgenevy
Miami, Florida
Reviewed yesterday NEW

Staff needs to be more friendly and welcoming to guests. No water in hotel on 2/4/2017. Hotel advised me to request a refund for one night due to no water on 2/4/2017 through website where I booked hotel. Front desk Hispanic lady apologized for inconvenience. This hotel should better plan for emergencies such as no water in entire hotel. Other...

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Thank V9706GHcharlesr
Reviewed yesterday NEW

PROS: Excellent staff, Great room, 1/2 hour shuttles to all Disney Parks including nighttime 1/2 hour shuttles to Disney Springs. We watched all the fireworks from our private Balcony. Close to everything. CONS: The Restaurant and other Eating area was too Pricey.

Review collected in partnership with Best Western
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Helpful?
Thank audreybW1800OL
Gouldsboro, Pennsylvania
Reviewed yesterday NEW

They do need to upgrade there hot and cold water in room. I would go back there everytime. The pool was very warm but enjoyable. Im going to go back again next time the bed was very comfortable. I sat on my balcony and saw some fire works too. Nice

Review collected in partnership with Best Western
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Helpful?
Thank F2916GJaprilm
Pompano Beach, Florida
Reviewed 2 days ago NEW

Excellent stay for the value. Hotel was tired but location and price make the value great! Had a couple small issues in the room with the refrigerator and the water temperature. We will definitely consider

Review collected in partnership with Best Western
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Helpful?
Thank Alan M
Batavia, Ohio
Reviewed 4 days ago NEW

The staff was friendly at check in, but was not told about a $8.00 parking fee until check in. Could not believe that they had a fee to park and the Disney Resorts don't even charge to park. Got room #1718 and walked in and the room was freezing tried to turn up the AC and no matter how much...

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Helpful?
1Thank tonia1965
Pablo C, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Thank you for your comments regarding your stay with us. I apologize that the temperature in the rooms was dissatisfying to you. Since the weather in Florida is hot 10 months in the year, the AC cooling is usually not a concern and I am sorry we could not fix that issue for you. This location does not offer a...

New Port Richey, Florida
Reviewed 5 days ago NEWvia mobile

We stayed here during pri bowl weekend as we were in town to run the 5k. It was our first time to stay here, and it was great. The staff greated me with friendly faces and were very helpful. Check in was very fast. Lobby was welcoming. The room was big and spacey and everything was very clean. We contacted...

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Helpful?
Thank Pennick
Pablo C, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

We absolutely appreciate your kind review and look forward to hosting your next trip to Orlando.

Connecticut
Reviewed 5 days ago NEWvia mobile

This is hands down the worst hotel I have stayed in and will never be back. My shower had one temperature - scalding/boiling hot. No cold water anywhere. The sink and toilet were also scalding hot water when I turned it to cold. I called the front desk and they did immediately send someone up. Their solution? Flush the toilet...

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Helpful?
4Thank mescooby422
Pablo C, Front Office Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

We are very sorry that your stay with us was not to your satisfaction. We take every comment to heart and share with our staff so that we can improve our service and our quality. We regret that we were not able to provide a quality experience for you. We do appreciate the feedback.

Orlando, Florida
Reviewed 5 days ago NEW

Not to impressive it was nice on the outside but its what's on the inside that.counts which I got a.stinky room stinky smokey neighbors in the no smoking section and sh***y WiFi that didn't work. Not sure what to think

Review collected in partnership with Best Western
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Helpful?
Thank arliec2017
Pablo C, Manager at BEST WESTERN Lake Buena Vista Resort Hotel, responded to this review

Dear arliec2017, Thank you for your review in TripAdvisor. We are very sorry that your experience was not up to satisfaction. I guarantee you that all the points mentioned have been address to the respective Department Heads. We hope you have a great weekend, Pablo Criado

Preston, Connecticut
Reviewed 5 days ago NEW

It was nice to be able to go to my conference and then be able to go to Disney Springs in the evening. Staff was very helpful. Only one minor drawback is that breakfast is not included in the room rate.

Review collected in partnership with Best Western
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Helpful?
Thank John T

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Make memories to last a lifetime during your stay at the BEST WESTERN Lake Buena Vista Resort hotel! From our friendly staff to our Junior Omelet Chef breakfast program, we strive to add some extra magic to your Walt Disney World vacation. Our convenient location makes it easy to spend a full day at the theme parks, hassle-free. Simply hop on a shuttle bus to the Disney park of your choice and skip the lines at the entrance by purchasing your tickets ahead of time at our ticket concierge desk. With shuttles running continuously throughout the day, it's easy to stop back at the hotel for naptime or an afternoon swim in our heated outdoor pool. As a Disney Springs Hotel, we put you just minutes away from the excitement of Disney Springs (formerly Downtown Disney)! Enjoy numerous dining choices, one-of-a-kind shopping, and live entertainment nightly. Guests staying at the Best Western Lake Buena Vista Resort Hotel will also enjoy in-room walk-out balcony options. We are the only hotel on Hotel Plaza with these views! Your family will love our enhanced, kid-friendly amenities during your stay, including a heated outdoor pool and kids' pool, Pizza Hut Express on-site, arcade room, and our official Disney gift shop. Additionally, all 325 of our deluxe guestrooms offer a flat screen TV, high speed Wi-Fi, and a private balcony to provide you with all the comforts of home during your stay. The Best Western Lake Buena Vista Resort hotel is here to provide the perfect setting for you and your family to enjoy the Walt Disney World vacation of a lifetime. We hope to see you soon! ... more   less 

Additional Information about BEST WESTERN Lake Buena Vista Resort Hotel

Address: 2000 Hotel Plaza Boulevard, Orlando, FL 32830-8440
Region: United States > Florida > Central Florida > Orlando > Lake Buena Vista
Price Range: $145 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lake Buena Vista Resort Hotel 3*
Number of rooms: 325
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Travelocity, Agoda, HostelWorld and Hotels.com so you can book your BEST WESTERN Lake Buena Vista Resort Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Lake Buena Vista Hotel Orlando
Best Western Orlando
Orlando Best Western
BEST WESTERN Lake Buena Vista Resort Hotel Orlando, Florida
Hotel Style:
#114 Business Hotel in Orlando
#122 Romantic Hotel in Orlando
#149 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lake Buena Vista Resort Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Lake Buena Vista Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request higher floor with Disneyworld view”
  • View of Disneysprings, balloon, and Circ de Soleil tent from my 16th floor room.
  • 16th floor view of lake and Disneyworld view
  • My 16th floor room with view of Disneyworld and Disneysprings, can see fireworks.
 of 5 bubbles jgenevy, 19 Feb 2017 | Read review
“Don't get room 1718 it has to much elevator noise.”
 of 5 bubbles tonia1965, 16 Feb 2017 | Read review
“Ask for a view if you'll be in the room during the Epcot and Magic Kingdom fireworks. You can see them both.”
 of 5 bubbles JenniferI976, 12 Jan 2017 | Read review
“the view on the 17th floor was great, just remember most people are there for the parks”
 of 5 bubbles roseannep651, 11 Jan 2017 | Read review
“Request an upper level room facing Disney Springs”
 of 5 bubbles 60brettl, 11 Jan 2017 | Read review
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