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Residence Inn Orlando Convention Center

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#158 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
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Residence Inn Orlando Convention Center
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468 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Reviewed 2 days ago NEWvia mobile

We are a family of 5 with an infant and we were given a room with a king instead of the room we reserved 2 queens. I was told the guests at the front counter were more important than we were and that I had to wait 30 min to get this resolved. We have an infant and we could...

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Helpful?
Thank Kesha M
00gc, Manager at Residence Inn Orlando Convention Center, responded to this review

Dear Kesha M, On behalf of our entire team, please accept my sincere apology for not living up to your expectations during your recent visit. I am sorry that we were not immediately attentive to your needs. At times, our front desk team can be quite busy, but there is no excuse on our end for not providing you with...

Henderson, Nevada
Reviewed 3 days ago NEW

Hotet was alright if they would not of doubled the room rates during the convention. The biggest concern was that they do not have safes in the rooms. They also have the slowest elevators in the world and you have to share them with the staff. We also had to ask numerous times for ammenities in the room. The rooms...

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Helpful?
Thank C C
00gc, Manager at Residence Inn Orlando Convention Center, responded to this review

Dear C C, Thank you for taking the time to review our hotel. I was disappointed to read that we failed to meet all your expectations. Please accept my apology for the issues you encountered during your stay regarding our elevators and the minor maintenance issues with your room. You have my personal assurance we are taking corrective steps and...

Toronto, Canada
Reviewed 3 days ago NEW

Great location. Able to walk to many things. The rooms were spacious. with Really good breakfast. Basic but everything you need including a few healthy options. Customer service was excellent. Would return to this hotel

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Helpful?
Thank 692Lisa
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear 692Lisa, Thank you for staying at the Residence Inn Orlando Convention Center and writing about your wonderful experience. It's great to know you liked the spaciousness of your room and that you enjoyed our complimentary breakfast buffet. We appreciate your business and look forward to seeing you again. Gina F General Manager Residence Inn Orlando Convention Center

Reviewed 1 week ago NEWvia mobile

We had a very pleasant stay. The room was neat, clean, and accomodating. The staff were pleasant and professional. The property is located adjacent to many restaurants and stores. There are multiple elevators and sufficient parking spaces located near the entrances. All in all we are glad that we chose Residence Inn again.

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Helpful?
Thank Josh C
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear Josh, We appreciate you staying with us once again and are happy to read that you enjoyed your stay at the Residence Inn Orlando Convention Center. It’s so nice to know you loved your well-appointed room, along with our helpful associates and convenient location. It’s always a pleasure to have you and your family as our guest, and we...

New York City, New York
Reviewed 2 weeks ago

Breakfast was really good, nothing out of the ordinary but both healthy and non were offered which isn't always the case. The coffee and hot water for tea 24hrs in the lobby was a nice plus although it was sometimes cold. The room was spacious and the location was great.

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Helpful?
Thank lisahumber
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear lisahumber, Many thanks for taking the time to review your stay at the Residence Inn Orlando Convention Center. We are thrilled to know you loved your spacious room, our facilities and the location made your visit perfect. We hope you and your family will be back to see us again soon. Gina F General Manager Residence Inn Orlando Convention...

Charlotte, North Carolina
Reviewed 2 weeks ago

We stayed 4 nights at the Residence Inn Orlando Convention Center. We arrived around 6:30 pm on a Saturday and the check in process was quick. We booked a 1 Bedroom Suite with a King bed as the 2 Queen bed option wasn't available. I asked the front desk if there would be availability for the 2 Queen on Sunday...

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Helpful?
Thank Stephanie W
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear Stephanie W, Thank you for taking the time to review our hotel. We are pleased to know you loved our location and had an overall nice stay. Your feedback is important to us as it will help us to improve our service and facilities going further. However, we are sorry for the inconvenience caused and had shared your concerns...

Halifax, Canada
Reviewed 3 weeks ago

older hotel needs some upgrading furniture getting tired needs upgrading units are a good size ,mistake made in our room booking we arrived late were too tired to move ,manager return points to our Marriott account to be used for another day which was appreciated very much

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Helpful?
Thank Roger D
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear Roger D, Thank you for being our guest at the Residence Inn Orlando Convention Center. We are glad you had a great stay and that our associates solved the issue you had in a timely manner and to your satisfaction. I will be sure to share your compliments with my entire team here for a job well done. We...

Wolcott, Connecticut
Reviewed 3 weeks ago via mobile

Clean hotel near convention center and international drive. Close to tons of resturants and Universal. Nice clean rooms and staff was great. Would stay again, yes it could use an updated decor but not a big deal.

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Helpful?
Thank Martin N
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear Martin N, Thank you for your glowing review of the Residence Inn Orlando Convention Center. We are delighted to know you enjoyed your time with us and that our location close to various restaurants and activities were perfect for your needs. We appreciate your business and look forward to welcoming you back soon! Gina F General Manager Residence Inn...

Naples, Florida
Reviewed 18 March 2017

Stayed for two nights in March and location is perfect. You can walk to International Drive Restaurants and Attractions including Ripleys Believe it or Not as well as Pointe Orlando. Staff is friendly and room was comfortable.

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Helpful?
Thank STEVEN D
00gc, General Manager at Residence Inn Orlando Convention Center, responded to this review

Dear STEVEN D, Thank you for staying at the Residence Inn Orlando Convention Center recently. I'm glad you liked our location and it was convenient to everything you wanted to do on this trip. We appreciate your business and hope to see you again on your next visit to Orlando. Gina F General Manager Residence Inn Orlando Convention Center

Christchurch, New Zealand
Reviewed 10 March 2017

The rooms were like a regular Residence, but it reminded me more of a hotel (lots of floors, just not the feel of a Residence inn). We had a good deal on a 2 bedroom and it was nice. Clean, everything we needed in the kitchen. Unfortunately the breakfast didn't start until 7 am on weekends, and in Orlando, things...

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Helpful?
Thank Lisa H
00gc, Manager at Residence Inn Orlando Convention Center, responded to this review

Dear Lisa H, Thank you for reviewing your stay at the Residence Inn Orlando Convention Center. We are pleased you had an overall pleasant visit and were impressed with your well-appointed room. We also appreciate your observation in regard to our breakfast offerings and have taken a note of it. It was our pleasure hosting you, and we hope to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Orlando Convention Center

Address: 8800 Universal Blvd, Orlando, FL 32819-9354
Region: United States > Florida > Central Florida > Orlando
Price Range: $163 - $461 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Orlando Convention Center 3*
Number of rooms: 124
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Also Known As:
Residence Inn Orlando Hotel Orlando
Orlando Residence Inn
Residence Inn Orlando Convention Center Florida
Hotel Style:
#46 Green Hotel in Orlando
#87 Business Hotel in Orlando
#118 Family Hotel in Orlando
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Orlando Convention Center staff and other travellers.
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Questions? Get answers from Residence Inn Orlando Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms quite”
mkhalter, 18 Feb 2017 | Read review
“Corner room was nice”
KYfryed, 14 Feb 2017 | Read review
“Get a lower floor. There is only one elevator and it was very slow. Easier to walk up to your room.”
  • Condition of the desk
  • gross window with some kind of film on it
  • Cute!!! Towel animal!
LandofHopesandDreams, 11 Feb 2017 | Read review
“I got room on the backside of the main road so did not find any novice there.”
Fuwad_Ilyas, 6 Jan 2017 | Read review
“I had a room on top floor and it was pretty quiet.”
JWaters68, 6 Nov 2016 | Read review
5 of 5