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BEST WESTERN Castillo Del Sol

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BEST WESTERN Castillo Del Sol
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989 Reviews from our TripAdvisor Community

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Showing 961: English reviews
Toronto, Canada
Reviewed 4 weeks ago

Stayed at this hotel to rest in the sun after our 12 days Panama cruise. Never new this little piece of paradise existed. The Ormond Beach area is super nice with many boutiques and restaurants. The beach is one of the nicest we have seen since Australia, clean and endless allowing us to walk up and down the beach for...

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Helpful?
Thank Businessdude101
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

We're glad that you chose to stay with us in Ormond Beach and enjoy the endless walk on the beach. Our ocean front rooms do have a manifique view and our entire staff strive to give excellent customer service. We llok forward to having you as our return guest in the near future.

Reviewed 4 weeks ago

This is an older property, but is clean and spacious. Our room has a balcony over the pool and a great view of the beach and ocean. We had a problem with the door to the balcony, but it was operator error and they sent a maintenance man within minutes to explain to us how the child lock on the...

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Helpful?
Thank Susan F
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to write a review. I'm glad you enjoyed our clean spacious room and our plentiful breakfast. The staff strive to give excellent customer service and to meet all our guests expectations. We look forward to having you as our return guest.

Lebanon, Connecticut
Reviewed 5 weeks ago

Had to change rooms twice to finally get one that wasn't in disrepair. Rooms were clean,view was beautiful. But staff needs to know which rooms need repair and not book them to guests. Because they then rebooked the room we had to change from to a family member the next day,and she then had to change rooms. It's difficult after...

Review collected in partnership with Best Western
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Helpful?
Thank T3111WYkarens
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Our Staff strives to meet all of our guests expectations, I apologize that yours wasn't met. We hope that you will return as a guest at our hotel so that we can meet your expecations.

Sarasota, Florida
Reviewed 14 December 2016

New reservation agent not too friendly. Told me I'd have to check with the morning staff as to processing my gift card. However, the lady in the morning was helpful but took some convincing to have her reduce the rate as I had a triple A card.

Review collected in partnership with Best Western
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Helpful?
Thank Rukshan B
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Our staff strives to give excellent customer service, I apologize that your expectations weren't meant. We hope that you will return to our hotel so that we can meet your expectations.

Gaithersburg, United States
Reviewed 9 December 2016

Stayed at BW castillo Del Sol while traveling to the keys. The room seems clean and up to date with the tv and decors. Parking was available and easy during the time I stayed in December. All the staff is friendly the location is great.

Review collected in partnership with Best Western
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Helpful?
Thank 657yix
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to write a review. Our Housekeeping & Maintenance Staff work diligently to keep the rooms clean and up dated. The entire staff strives to give each and every one of our guests an exceptional experience. We look forward to having you as a return guest.

Geneseo, United States
Reviewed 5 December 2016

This was a very pleasant trip in which I was well taken care of. No problems. Everything was cared for quickly and in a friendly manner. Having breakfast in the hotel was convenient and plentiful. There was shopping and other restaurant within walking distance.

Review collected in partnership with Best Western
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Helpful?
Thank 819garye
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for taking the time to post your review. We at the Best Western Castillo Del Sol work diligently to meet all our guests expectations and more. I'm glad that you enjoyed our breakfast and found the location of our hotel convenient. We look forward to having you as our return guest.

Mableton, Georgia
Reviewed 29 November 2016

Almost all of the properties in this area are somewhat old. A lot of them are not in good shape. I was pleased to see that my king ocean view room looked to be very recently remodeled. It was large in size. There was a bar area with a sink and dish washing items...not sure why since there were no...

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Thank luvboating_99
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

I'm so glad that you enjoyed the newly remodeled ocean view king room, along with our hot breakfast. We look forward to having you as our return guest.

Snow Camp
Reviewed 25 November 2016

Do not judge this location by it's exterior. The rooms appear to have been remodeled very recently and are in excellent shape. We noticed a few issues that appear to be the result of Hurricane Matthew, but it did not affect our stay.

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Helpful?
Thank ncjettech
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

Thank you for choosing Best Western Castillo Del Sol! We thrive to give our guests an exceptional experience and we're glad that we met your expectations. We look forward to having you as a return guest.

Kazan, Russia
Reviewed 25 November 2016

We booked the hotel through Hotels.com. and describtion of the room didn't quite match ( no safe in the room, no jetted bathtub). But nevertheless we loved the hotel! The location and the views are breathtaking! We choosed the oceanfront room, lived on the fifth floor.The hotel personnel are the best- especially on the reception desk and in the breakfast...

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Helpful?
Thank kasya2003
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

We just took the safes out of the rooms when we renovated, the rooms with the jetted bathtub are in our suites, located on the ocean view side of the hotel. I'm so glad that you loved our hotel and enjoyed the breathtaking ocean front room. Our staff strives to give exceptional customer service and I'm very glad that your...

Callahan, Florida
Reviewed 24 November 2016

"Heated pool" is not heated. Our room door was in the middle of getting painted when it was assigned to us. Found quite a few hairs in room. Room was spacious and we loved the balcony and being right on the beach.

Review collected in partnership with Best Western
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Thank Destoni W
BestWesternCDS_GM, General Manager at BEST WESTERN Castillo Del Sol, responded to this review

I'm glad you enjoyed the spacious room and the balcony directly facing the ocean. I apologize for not completely meeting your expectations. Please call me directly so we can discuss your issues. Andrea Horne (386)-672-6711

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Retreat to the newest hotel in Ormond Beach, Florida and enjoy affordable A1A beachside accommodations near Daytona International Speedway, Ocean Center Convention Facility and the 23 miles of uninterrupted beautiful Florida beaches.Welcome to the Best Western Castillo Del Sol, the best choice in lodging while visiting the Ormond Beach, Florida area where guests will receive comfortable and affordable beachfront accommodations. The hotel provides guests with convenient access to many local attractions, shopping and dining options in and around the Ormond Beach area. Guests staying at this hotel will enjoy guest rooms featuring pillowtop beds, cable satellite television with free movie channels, refrigerator and free high-speed wireless Internet access. Luxurious suites and rooms with ocean views and fully equipped kitchens are also available for those that want to indulge. The Oceanfront Efficiency rooms also include a DVD Player, kitchenette complete with full size Refrigerator, Microwave, Stovetop, Cooking and Dining Ware, and Dining Area, and a private balcony with a panoramic view of the Atlantic Ocean.Convenient and delicious breakfast can be enjoyed at the hotel's onsite restaurant. There are also 75 restaurants and shops within 2 miles of the Hotel. And to help make life on the road even more comfortable, this Florida Best Western hotel features an outdoor swimming pool and the safety of underground parking.Whether traveling to Ormond Beach FL for business or for pleasure, the Best Western Castillo Del Sol is close to where travelers want to be. Guests can spend the day enjoying the sun, surf and sand at the beach, touring Casements, the Rockefeller summer home, walking the Ormond Memorial Garden or exploring the Kennedy Space Center. NASCAR fans will enjoy being situated so close to Daytona International Speedway. The world's largest Harley Davidson dealership can be found only minutes away from the Best Western Castillo Del Sol.This Ormond Beach hotel frequently hosts guests in town attending local events like Bike Week, the Daytona 500, Cheerleader Nationals and Biketoberfest. And no trip to Ormond Beach is complete without enjoying a day of family fun at nearby Disneyworld and Universal Studios. The Hotel is just 1/2 mile from the Ormond Scenic Loop & Trail.The friendly, helpful staff at the Best Western Castillo Del Sol is ready to ensure a fun-filled memorable stay in Ormond Beach, Florida. ... more   less 

Additional Information about BEST WESTERN Castillo Del Sol

Address: 205 S Atlantic Ave, Ormond Beach, FL 32176
Region: United States > Florida > Ormond Beach
Price Range: $111 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Castillo Del Sol 2.5*
Number of rooms: 147
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, TripOnline SA, Travelocity and Hotels.com so you can book your BEST WESTERN Castillo Del Sol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ormond Beach
Ormond Beach Best Western
Hotel Style:
#4 On the Beach Hotel in Ormond Beach
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Castillo Del Sol staff and other travellers.
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Questions? Get answers from BEST WESTERN Castillo Del Sol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If an ocean view room, high up closest to the ocean should be best. Otherwise limited view and noise from the highway.”
 of 5 bubbles luvboating_99, 28 Nov 2016 | Read review
“Oceanfront room-it's a great choice”
 of 5 bubbles kasya2003, 24 Nov 2016 | Read review
“View of Ocean from balconies.”
 of 5 bubbles , 1 Nov 2016 | Read review
“ocean front or 5-7th floor ocean view close to ocean as possible”
 of 5 bubbles 1va-gentleman, 1 Nov 2016 | Read review
“Oceanview is nice but since it is also poolside, more noise.”
 of 5 bubbles Paskheb, 12 Sep 2016 | Read review
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