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Kimpton Tideline Ocean Resort & Spa

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Kimpton Tideline Ocean Resort & Spa
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508 Reviews from our TripAdvisor Community

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There are newer reviews for Kimpton Tideline Ocean Resort & Spa
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Showing 477: English reviews
Bronxville, New York, United States
Reviewed 25 February 2015 via mobile

So, the hotel is dark. I'm not the first to write that. I suppose the only way they can fix dark(Zen in management speak) is to tear it down and start over. Dopey is another story. A short list: a sliding bathroom door that doesn't fully close. A badly made up room. A wall switch that turns on a lamp...

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Helpful?
1Thank Dennis B
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Dennis B, I was disappointed to read that you were awoken by an erroneous wake up call. I have coached my staff on this to prevent inconveniences of this sort. The Tideline's ambiance is certainly boutique, unique by definition - that of which promotes relaxation for our guest's while staying in Palm Beach. Thank you for your...

New York, NY
Reviewed 24 February 2015

I don't agree with the other reviewers on some of the points. Yes, it's dark. Everything is brown, from the floors to the paint to the wallpaper. There isn't a lot of interior light. The place was clean and the furnishings in our room were modern. My verizon iPhone had great service and the internet was good. Our stay overall...

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Helpful?
2Thank StopForDirections
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: StopForDirections, thank you so much for taking the time to share your feedback on your recent stay here at The Tideline. I was very pleased to read that overall you enjoyed your stay. In regards to your notes on the minibar and restaurant service, I have already spoken to my team of leaders to ensure we are...

Palm Beach, Florida
Reviewed 23 February 2015

I had breakfast with friends who stayed at this hotel and it was terrible. The good news is that the valet service is friendly and efficient. That's where it ends. The hotel is dark and looks dirty upon entering. Walking upstairs to the dining room is depressing and while food is fine (I'm talking about a cheese omelete and coffee,...

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Helpful?
2Thank doug100worth
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: doug100worth, I was disappointed to read about your perception of The Tideline. We take great pride in our immaculate facilities, superb guest service, and ambiance which promotes relaxation. We hope that one day you will come enjoy a stay with us to experience it firsthand.

wall nj
Reviewed 22 February 2015 via mobile

I would like to start by saying the front desk staff and room service staff were great. Overall the hotel needs improvements in many areas. The beach (why we chose the hotel) has little to no amenities. Where are the chaise lounges, cabanas, canopy beds. I stayed at several other hotels at this price point and this was the worst...

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Helpful?
3Thank James C
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: James C, thank you so much for writing your review - I can assure you that we are reading them, and taking all feedback into consideration for future flawless stays. As we continue to see our areas of opportunity, we will surely be upgrading and updating our facilities to continue providing nothing short of stellar accommodations. Other...

Reviewed 22 February 2015

We have had the worst stay here. The rooms are dark and dreary but worst of all we cannot sleep at night. They leave their loud outdoor music on until you finally can talk them into turning it off (3am). Then they book large parties with bands that are on the same floor where the guest hotel rooms are and...

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Helpful?
6Thank WelcomeCor1
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: WelcomeCor1, we sincerely apologize for the inconvenience you experienced while staying with us in regards to the wedding we had in-house and it's music that kept you up. As a frequent traveler myself, I absolutely understand the frustration of not having a quiet night's rest - especially when on vacation and trying to relax. I can assure...

The Villages, Florida
Reviewed 21 February 2015

Am told that Kimpton took over this place but needs time to either improve or go south. They are trying but food service area needs improvement. It was so cold so decided to eat in and when we went to the only dinner place in the hotel,the waiter said in or out. The menu is so limited. Even their so...

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Helpful?
1Thank Yori O
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Yori O, we really appreciate your input and for choosing the Tideline while staying in Palm Beach. We can assure you that we are reviewing your feedback and will make the best decisions to ensure the utmost value in accommodations and amenities that we provide for our guests. Thank you so much for taking the time to...

Coral Gables, Florida
Reviewed 18 February 2015

The Spa had superb services, and an expansion is about to open. It is very well-run, from the desk staff to the therapists. The room was beautiful, very tastefully decorated. The hotel restaurant came up with a world-class hamburger. Simple, but done right. The front desk was most accommodating, just like many trip advisor reviews indicated. Great value for the...

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Helpful?
Thank dldmia
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: dldmia, we are so happy to hear that you had such a great time staying with us!! We sincerely appreciate your feedback and hope to see you again very soon. Thank you for your business.

Reviewed 18 February 2015 via mobile

The rooms are dark and you can hear everything in the rooms on either side. I asked for bottled water for 6 days and never received it. Tipped housecleaning even to try and get it. Still no water. The hostesses talked about us where we could hear. The food was awful! Selection was bad. Just a very disappointing 5 nights...

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Helpful?
3Thank DDayC
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: DDayC, I sincerely apologize for the less than stellar experience you had while staying with us. In reviewing your feedback, it's super embarrassing to read that we drop the ball on more than one account. I can assure you that I have coached my team on your notes to prevent similar stay from occurring in the future....

Reviewed 18 February 2015 via mobile

I paid a lot for this hotel when it was the Omphoy last year. The hotel was extremely dark which was fine but bard to see when you walked in. I was waiting for my other half to get there and was instructed to go to the bar because my room was not ready yet. Well no one explained where...

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Helpful?
Thank Casey B
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: Casey B, to say I am disappointed in hearing about your recent stay would be an understatement. We take great pride in our ability to provide exceptional stays for all of our guests, so I sincerely apologize that you did not receive that service. I have already coached my entire operations team on your review to ensure...

Reviewed 18 February 2015

Location was central and beachfront. I have an awesome ocean n pier view from bed. Desmon was very warm with a nice smile. We met Kristy upon arrival and she checked us smoothly also gave great informative details of property and made us feel like family.

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Helpful?
Thank KeJuMayFit
Mike R, AGM at Kimpton Tideline Ocean Resort & Spa, responded to this review

Mike Robinson, AGM: KeJuMayFit, we are so happy to read that you thoroughly enjoyed your stay with us! Our team of rockstars are equally as happy to see the personal recognition :-) Please come see us again for another flawless stay - thank you for your business!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Beckoning like a shimmering wave, Kimpton Tideline Ocean Resort and Spa is the first new oceanfront resort on Palm Beach in more than 18 years, and the only beachfront boutique hotel on the island. Contemporary and chic, the hotel engages the escapist in everyone with an unpretentious air of sophistication combined with the continuous flow of fresh ocean breezes. Kimpton Tideline boasts 134 guestrooms and suites all of which offer panoramic water views of the Atlantic Ocean or Intracoastal Waterway. This beachfront getaway also offers an exclusive dining experience at Brandon's beachfront restaurant and the unequalled experience of our full-service spa. ... more   less 

Additional Information about Kimpton Tideline Ocean Resort & Spa

Address: 2842 South Ocean Boulevard, Palm Beach, FL 33480-6233 (Formerly Tideline Ocean Resort + Spa)
Region: United States > Florida > Palm Beach
Price Range: $278 - $709 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Tideline Ocean Resort & Spa 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Omphoy Ocean Hotel Palm Beach
Hotel Style:
#3 On the Beach Hotel in Palm Beach
#4 Family Hotel in Palm Beach
#5 Spa Hotel in Palm Beach
#5 Romantic Hotel in Palm Beach
#5 Luxury Hotel in Palm Beach
#5 Business Hotel in Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Tideline Ocean Resort & Spa staff and other travellers.
16 questions
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Questions? Get answers from Kimpton Tideline Ocean Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean side for the BEST view”
  • Best Room on the Property
  • Best Room on the Property
  • Best Room on the Property
 of 5 bubbles jmlexi, 28 Nov 2016 | Read review
“Get a room on the Atlantic ocean side. Great sunrises”
 of 5 bubbles onetime23, 1 Nov 2016 | Read review
“Tranquil calming oceanfront views”
 of 5 bubbles chicyetsimple, 22 Oct 2016 | Read review
“Any room on the ocean view is totally amazing!”
 of 5 bubbles vpurdy, 17 Oct 2016 | Read review
“Ask for a room higher up and with sun exposure”
 of 5 bubbles rochelleforster, 17 Oct 2016 | Read review
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