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Hilton Garden Inn Palm Beach Gardens

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Hilton Garden Inn Palm Beach Gardens
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798 Reviews from our TripAdvisor Community

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Showing 768: English reviews
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Orlando, United States
Reviewed 2 days ago NEW

Everything about this hotel says accommodating. Turned out to be an excellent stay. The view from the room was very delightful and pleasing to my wife and I. We have stayed at this hotel in the past and decided to stay here again based on past experience. Hotel stay again was just what we expected. Can't wait to return in...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Maria A
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Dear Maria, Thank you for reviewing your previous stay, and thank you for your loyalty. We are happy you enjoy our hotel, and have had excellent stays with us! We can't wait to see you again soon! From, Michael Wright Assistant Front Office Manager

Wilmington, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017 via mobile

My wife and I were scheduled to fly to West Palm Beach and stay at this hotel. We had spoken with Jennifer at the front desk and she had arranged for us to be upgraded to a deluxe suite as Hilton diamond members. The night before our travel we were notified that our flight was cancelled due to a snow...

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Helpful?
Thank William H
About Hotel's Favourite Review
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for reviewing your stay. I am glad to hear you were able to make it, and that we were still able to accommodate you after your long drive. It is nice to hear that you enjoyed our property, and location. I will make sure Nancy and Jennifer get your comments; it is greatly appreciated. We hope to see...

Springfield, Missouri
Reviewed 4 days ago NEWvia mobile

Beautiful hotel with great staff. I wasn't happy with my assigned room and ask to be move. The staff were gracious and offered me a room with a great view. Wonderful bed and peaceful sleep, just what I needed.

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Helpful?
Thank Ross S
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you Ross for reviewing your previous stay. I am happy we were able to find you a room to your liking, and that you were able to get a great night sleep! We hope to see you again soon! From, Michael Wright Assistant Front Office Manager

Atlanta, Georgia, United States
Reviewed 1 week ago

We stayed here for two nights recently and were really impressed with the hotel. It sits on a beautiful small lake in the DOWNTOWN shopping area... very well located - Whole Foods is walking distance from the hotel... the staff was very friendly and helpful and the breakfast was great - omelette station and plenty of staff to take care...

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Helpful?
Thank MarcDfromATL
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you Marc for the review. I am glad to hear you had such a great overall stay. I am sorry to hear about the bed. They are adjustable, and you can make them softer. I am sorry that information was not given to you at check-in. I will get with my staff and make sure that guests are receiving...

Costa Mesa, United States
Reviewed 1 week ago

Very beautiful hotel. Surrounded by very nice shops. Staff is very nice and always willing to help. The food in the restaurant is very delicious as well. Will be coming back to this hotel in the future.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank H8613EZalexanderh
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for the great review. I am glad you had an excellent stay with us, and that you will be coming back in the future. We can't wait to welcome you back! From, Michael Wright Assistant Front Office Manager

Reviewed 1 week ago via mobile

This hotel is perfectly located between a large mall and downtown with restaurants, shopping and sightseeing with the beach nearby. Staff is excellent. Our CSR Nancy was very helpful and took the time be our guide. Hotel is clean with a nice pool, hot tube and great breakfast bar. Definitely will stay here again.

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Helpful?
Thank David C
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you David for taking the time to review our hotel. It is great to hear that you were able to enjoy the pool, and our breakfast. I will pass your comments along to Nancy. We hope to see you again soon! From, Michael Wright Assistant Front Office Manager

London, United Kingdom
Reviewed 1 week ago

As a frequent business traveller, I have stayed at this hotel for years. The Assistant General Manager, Ms Sasi Butler is exceptional, the level of customer service she provides and has obviously instilled in her staff is unparalleled. I'm particularly impressed with Michael and Louis who work on the front desk. They are always so charming and helpful. Kelsey in...

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2Thank Sonia L
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you Sonia for the great review. It is always our pleasure to give you an excellent experience hear. It is great to hear that you enjoy all our staff and hotel, and we appreciate you business. I will make sure that Sasi, Louis, and Kelsey are aware of your comments. See you again soon! From, Michael Wright Assistant Front...

Sherman Oaks, CA
Reviewed 3 weeks ago

I spent two nights at the Hilton Garden Inn in West Palm Beach at the end of January, 2017. It is best described as adequate, and in need of a refresh. The room size was functional, but he decor was clearly tired. For business travelers, there were multiple plugs on the desk and elsewhere that did not require moving furniture...

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Helpful?
Thank Casey G
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for reviewing our hotel. Your comments help us to know where we need to improve. I am happy to hear that you enjoyed our location and amenities. I am sorry to hear about the issue with the internet. I believe AT&T is currently doing a upgrade in the area so that should improve. Also, we are always trying...

Avondale, Az, United States
Reviewed 3 weeks ago

Attended a business conference here. The conference rooms were nice and they had 2 giant screens for videos. Plenty of beverages to choose from. Soda, coffee, water, etc. Great buffet breakfast and lunch. The staff went out of their way to make sure everything we needed or wanted was there. I would love to return here for the next conference.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank michaelbH282HC
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for reviewing our property. I am happy to hear that you had a great conference with us, and that our staff was able to meet all of your needs. Please come back and visit and us! From, Michael Wright Assistant Front Office Manager

Reviewed 3 weeks ago via mobile

The hotel was Great! The entire hotel was very clean, rooms, bathroom, restaurant, restrooms, lobby, etc... The staff were friendly and helpful. Checkin and checkout were quick. The breakfast at the hotel was delicious. Order the French toast! Will definitely stay here if we come back to the area. Location is great!

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Helpful?
Thank Heather B
Michael W, Front Office Manager at Hilton Garden Inn Palm Beach Gardens, responded to this review

Thank you for taking the time to review our property. It is wonderful to hear that you had a great stay with us! I am happy to hear that we were able to meet your expectations at every level. We hope you come visit us again soon. From, Michael Wright Assistant Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Palm Beach Gardens offers great access to Downtown at the Gardens and the Gardens Mall. Perfect for your trips to Palm Beach County. Offering complimentary high-speed internet, a microwave and refrigerator included in all rooms, 24 hour Precor fitness center, 24 hour business center, Great American Grill serving breakfast and dinner, a lobby bar and a heated pool. ... more   less 

Additional Information about Hilton Garden Inn Palm Beach Gardens

Address: 3505 Kyoto Gardens Drive, Palm Beach Gardens, FL 33410
Region: United States > Florida > Palm Beach Gardens
Price Range: $172 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Palm Beach Gardens 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Priceline and Travelocity so you can book your Hilton Garden Inn Palm Beach Gardens reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Palm Beach Gardens Hotel Palm Beach Gardens
Hotel Style:
#2 Romantic Hotel in Palm Beach Gardens
#3 Business Hotel in Palm Beach Gardens
#3 Family Hotel in Palm Beach Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Palm Beach Gardens staff and other travellers.
12 questions
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3 months ago
Bowling Green, Kentucky
West Palm Beach, Florida
1 month ago

See all questions (12)

Questions? Get answers from Hilton Garden Inn Palm Beach Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the beds - ours was VERY Hard!”
 of 5 bubbles MarcDfromATL, 15 Feb 2017 | Read review
“Prices rise in season, December through May.”
 of 5 bubbles 684feliciab, 17 Jan 2017 | Read review
“There is a bar you can order food and drinks 7 days a week”
  • Room view
  • room view
 of 5 bubbles Nirvari, 7 Jan 2017 | Read review
“Pick a lake view, floor 3 or higher”
  • Room was dark due to palm trees blocking the window
 of 5 bubbles citidwel, 26 Dec 2016 | Read review
“ask for the lake side”
 of 5 bubbles CJGluten, 23 Dec 2016 | Read review
5 of 5