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TownePlace Suites Pensacola

197 reviews
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Traveller (20)
Room & Suite (19)
Dining (2)
Overview
  • Excellent57%
  • Very good24%
  • Average10%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (197)Write a Review
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5
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104
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14
5
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All reviewstown place suitesfront desktwo bedroom suitedog friendly hotelhotel snobtraveling with petslong stayan extended staycooking utensilsmarriott rewardsroom was cleanan easy drivetrash cansrestaurants and shoppingstaff is very friendly and helpfulamazing stayfamily reunion
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11 - 15 of 191 reviews
Reviewed 11 May 2017 via mobile

The hotel was clean, the staff was so nice, and the breakfast was first rate. That's the good.... The bad is that our room was not cleaned two of the three days we were there. It wasn't the cleaning staff's fault, they showed me and...More

Thank Brownsdude
Response from tpspensacola, Manager at TownePlace Suites PensacolaResponded 16 May 2017

Hello Brownsdude, Thank you for choosing our property during this past trip to the area. We are glad that you enjoyed your stay and wanted to apologize one more time for missing your cleaning service. We would like to invite you to visit us one...More

Reviewed 24 April 2017 via mobile

We were very pleased with our week stay. We had a 2 bedroom 1 bathroom suite. This suite was very large with kitchen and very comfortable. Free Breakfast was buffet was good but crowded most mornings. One negative, the bathroom did not have any venting...More

Thank Shirl0515
Response from tpspensacola, Manager at TownePlace Suites PensacolaResponded 16 May 2017

Hello Shirl0515, Thank you for taking the time to review your stay, we appreciate your business and are thrilled to know that we exceeded your expectations. Your feedback will be shread with the rest of the staff to inspire them to continue providing excellent customer...More

Reviewed 11 April 2017 via mobile

We had two rooms reserved , requested next to each other on a higher floor. We got one room on the third floor and one room on the first floor across from the elevator. I stayed on the first floor. There was so much noise...More

Thank Okcowgirl50
Response from tpspensacola, Assistant General Manager at TownePlace Suites PensacolaResponded 15 April 2017

Hello "Mixed Review" Thank you for your review, I apologize that we were not able to accommodate your request to be next to each other on a higher floor. While we have a strict noise policy after 10pm, it seems that we did not follow...More

Reviewed 2 April 2017

Excellent location and staff! Very friendly and hospitable service, clean rooms, attractive public spaces as well. The breakfast is pretty decent and the pool, although we didn't use it, looked very clean and refreshing. A great overnight stay!

Thank David S
Response from tpspensacola, Manager at TownePlace Suites PensacolaResponded 16 May 2017

Dear David S, We are glad that your stay exceeded your expectations and that you enjoyed your time with us. Thank you for taking the time to review our hotel, we hope to see you again soon! Sincerely, Johanna Allard General Manager

Reviewed 21 January 2017 via mobile

Our adult kids and grandkids live in Pensacola so we travel there somewhat regularly. We have tried a number of different hotels and none compare to the TownePlace. My husband teases me that I am hotel snob. Sure, I love a nice Ritz or Westin,...More

Thank Catharine O
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$107 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Pensacola
#8 Family Hotel in Pensacola
#10 Business Hotel in Pensacola
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Pensacola
#8 Family Hotel in Pensacola
#10 Business Hotel in Pensacola
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (20)
Room & Suite (19)
Dining (2)
Pool & Beach (1)
Questions & Answers
Ask a question
Maryorozco
13 April 2017|
AnswerShow all 2 answers
Response from tpspensacola | Property representative |
Hello! Thank you for considering TownePlace Suites Pensacola! Our last renovation was on November 2014.
1
Vote
Glenda135
18 December 2014|
Answer
Response from tpspensacola | Property representative |
Thank you for considering our property for your lodging needs. Our pet fee is a cleaning fee and is not refundable.
-1
Votes
lesliegipson
15 September 2014|
Answer
Response from tpspensacola | Property representative |
Hello Leslie, We do offer a dishwasher in every suite as well as a full refrigerator, stove (oven upon request), and all utensils you need to cook. Thank you for considering our property and we hope to see you... More
0
Votes
Room Tips
"the property is set back from major streets, so no traffic noise issues on either side"
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"We had first floor rooms due to our herd. Even with all the other dogs in the hotel, the rooms were quiet."
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"It might be quieter on the top floor."
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"Rooms in back are where the dogs are walked, rooms in front are by the pool"
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