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WoodSpring Suites Pensacola Northwest

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WoodSpring Suites Pensacola Northwest
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100 Reviews from our TripAdvisor Community

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Showing 98: English reviews
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Reviewed 2 weeks ago via mobile

I'd first like to respond to the December 11th, 2016 post titled "Lipstick on a pig". I am currently residing at WoodSpring Suites in Pensacola. I've been here since late November with my 2 school-aged children and my husband. The review left by this couple was not accurate as the couple was asked to leave around 12 am because they...

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2Thank Jen C
Reviewed 2 weeks ago via mobile

I would say this is the best compared to the other one i stayed at . The room is more up to date, its cleaner. The staff here is very nice. They often call u the last night if your stay to make sure that you are checking out the next day or adding more nights. Highly recommended if your...

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3Thank Ashner B
Santa Rosa, California
Reviewed 5 weeks ago

If you were looking for a no-frills hotel that this is your place. All the rooms are sweets and they are pretty spacious but not huge, we have stayed in much smaller regular rooms as we travel continuously. The kitchen has a full refrigerator under the counter microwave and exhaust fan over the cooktop stove, no oven. There are no...

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Thank Joyce P
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

Fort Lauderdale, Florida
Reviewed 12 December 2016 via mobile

I am in Pensacola for business. I thought that the price was reasonable for weekly stays. I unfortunately I found out quickly why the rates are so cheap. There are absolutely NO amenities besides two working washing machines. The beds are full size with No box spring, one spring stand and a mattress like the military very uncomfortable. You can...

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1Thank BobStone2013
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.

Bay Springs, MS
Reviewed 6 December 2016

Hotel was good, clean, safe and quiet. My room was a small suite with refrigerator, small 2 burner stove and microwave. There were no plates, pots, pans or silver which was of no concern to me, just found it odd. What was bad was there was no coffee maker in the room! WHAT? That was the only thing I didn't...

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Helpful?
Thank Mark950V-Star
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.

Reviewed 11 November 2016 via mobile

Our room was clean upon arrival, and for the most part the people at the front desk are friendly. My boyfriend and I stayed at this hotel for one week and no one from housekeeping cleaned our room, the bed was very uncomfortable, and everything we needed we had to go downstairs to get. Not to mention there was some...

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Helpful?
Thank Jess S
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.

Reviewed 3 November 2016 via mobile

Ive stayed at value place plenty this has changed name to woodsprings hotel customer service is above and beyond staff even the maintenance was friendly enjoyed our stay would recommend ive saw the comments some were negative i havent seen anything as such

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1Thank Danny Mac F
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

Thank you for taking the time to review our hotel and provide some great feedback. We are pleased that overall you had a nice stay with us and that you felt comfortable. Thank you again for staying with us and we look forward to welcoming you back.

Reviewed 16 October 2016 via mobile

This is a Woodspring Suites property as of yesterday. The new sign will be up soon...This is a very well maintained property equal to even the newest properties in the chain of Woodspring Suites in Florida. The staff are exceptional, friendly and customer focused. I stayed for 4 months at a newly opened Woodspring Suites property for a work project...

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2Thank Sharon G
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

WoodSpring Suites strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Reviewed 7 October 2016 via mobile

Josh and Shayna at the front desk are amazing at what they do. They are excellent in customer service and go above and beyond to make you feel at home! If you have any issues they will do their best to make sure they are resolved!

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1Thank Renea P
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

We are glad WoodSpring Suites provided you with an enjoyable stay. We, as a team, strive to provide guest the best experiences possible when staying with us. We thank you for your positive review and hope to see you back with us again.

Reviewed 14 July 2016 via mobile

ROACH motel , bad service , dirty, poor customer service, Only offered 50 off of a week stay!! Never cleaned or sprayed after notifications multiple times. Had to buy extra pillows at Walmart. Wanted to charge for 2 extra towels. Very very dirty!!

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Thank Stephanie C
Heather L, Guest Relations Manager at WoodSpring Suites Pensacola Northwest, responded to this review

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Value Place is an extended stay hotel that meets every life traveler’s need for affordable, clean and secure, temporary lodging with our remarkably low weekly rates, rigorous cleanliness standards, total commitment to your comfort, privacy and peace of mind, and our just-right simplicity. Whether you’re traveling on business, pleasure, relocation, or just looking for a temporary base camp on your life’s journey, Value Place is your place.Value Place is a much better place Before you decide to stay at Value Place, we want you to be prepared—prepared for a better guest experience. What that means to us is a truly affordable, incredibly clean, safer, simple, flexible experience. And this is more than just a nice idea—it’s the Value Place promise. So how do we do it? By combining all the convenience of a hotel and all the essentials of an apartment. We’re a hybrid—and that makes us better than a hotel, an apartment or any other short-term or long-term housing accommodations you’ll find. Think about it—no extras padded into our price, no hidden fees. No lease to sign, no utilities to set up. And that’s just for starters. Find out how we’re different and what to expect when you’re here. What to expect when you arrive After a brief room tour, you’ll register, pay for the week plus a refundable $100 deposit, and agree to our house rules—which basically come down to common-sense policies that protect the privacy and security of each and every guest. Value Place is a family-friendly place, and children 17 and under stay free. To maintain a consistent guest experience at all of our properties we do have a No Pet Policy, except for service animals. Then we’ll show you to your guest room. It’s that easy. What to expect in your room Although Value Place offers several room choices, the essential features stay the same. You can always count on a simple but fully furnished studio with a kitchen that includes a full size refrigerator and freezer, a microwave, a two-burner stovetop and plenty of cabinet space. You’ll also find two drinking cups, a trash bag, a roll of bathroom tissue and a bar of soap to get you started—because at Value Place, we figure you’d rather shop on your own terms than pay for extras you may not need. If you do want to take advantage of the additional amenities and services we offer—from kitchen cookware to high-speed Internet—they’re available anytime for your convenience for a minimal fee. There’s only one thing guests never seem to be completely prepared for—how astonishingly clean our rooms are. What to expect in and around our building All Value Place properties are newly constructed from the ground up and electronically locked 24/7. That means no one can access our interior-corridor entrances without a valid key card. (No exterior room doors here like at most discount hotels or extended stay motels.) Featuring at least eight cameras and a very well lit parking lot, we keep your safety in and out of the building in mind. All public areas are cleaned daily—including our well-lit parking lot. Beyond our commitment to cleanliness and safety, we also offer vending machines and an onsite laundry room for your convenience. What to expect from our team You won’t find a friendlier team anywhere. Our helpful staff—from Studio Attendants to the Property Manager—will make sure your guest experience is a positive one, whether you need something for your room or directions to the closest car repair shop. At Value Place, you can expect courteous treatment from professionals who are committed to maintaining guest privacy and peace of mind. In fact, some team members live onsite to uphold our rigorous cleaning and safety standards. What to expect at every Value Place When it comes to Value Place, you don’t have to compete with anyone for that perfect apartment or hunt for the best hotel deal in town—we’re always the better choice. At your typical extended stay motel, discount hotel or other short-term housing solution, guests have to give up something that really matters. Not here. At Value Place you will always receive an affordable price in a Cleaner, Safer, Simpler, and Flexible property. We’re about living better through better value. And that makes us the smarter choice. Best of all? We promise a consistently positive guest experience at every Value Place you visit. Explore Value Place locations or make a reservation today. ... more   less 

Additional Information about WoodSpring Suites Pensacola Northwest

Address: 2310 W Detroit Blvd, Pensacola, FL 32534-1721 (Formerly Value Place Pensacola, Florida (Detroit Blvd))
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $53 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Pensacola Northwest 2.5*
Number of rooms: 120
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Hotel Style:
#1 Best Value Hotel in Pensacola
#11 Business Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Pensacola Northwest staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay on the side of the hotel away from the freeway as very noisy.”
 of 5 bubbles joycep81, 22 Feb 2017 | Read review
“Not to particular on this trip, wasn't at there much.”
 of 5 bubbles 574adelea, 28 Jun 2016 | Read review
“Quieter room on higher floors. Non-smoking. All rooms has a window overlooking the parking lot and gives you a good view of your car.”
 of 5 bubbles chin223, 16 May 2016 | Read review
“great service”
 of 5 bubbles 25roses, 3 Apr 2016 | Read review
“great place to stay. close to everything”
 of 5 bubbles gpauls2016, 27 Feb 2016 | Read review
5 of 5