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WoodSpring Suites Pensacola Northwest

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Traveller (10)
Room & Suite (18)
Overview
  • Excellent54%
  • Very good15%
  • Average5%
  • Poor6%
  • Terrible20%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (120)
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118 results
Traveller rating
63
18
7
7
23
Traveller type
Time of year
LanguageEnglish
63
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7
7
23
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All reviewslong termfull size refrigeratorstaff was very friendlythe room was niceinterstatebasebugs
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1 - 5 of 118 reviews
Reviewed 2 weeks ago

reserved a single double queen studio got a closet. When I complained was refused hotel.com would not intervene.the hotel put me on the 4th floor when I had to stay, the smoking floor had a strong smell of cannabis that leached into my room. When...More

Thank Gail A
Response from Julia R, Guest Relations at WoodSpring Suites Pensacola NorthwestResponded 2 weeks ago

I'm so sorry to hear about your unsatisfying stay with us and that you were disappointed with your room type. We wish you only the best in your future travels.

Reviewed 3 weeks ago via mobile

When I first walked into my room, I found that the top white cover was stained with blood. One could only assume it was from someone's period. That was my first unpleasant encounter. I requested a new sheet only to find that another one of...More

Thank Carina F
Response from Julia R, Guest Relations at WoodSpring Suites Pensacola NorthwestResponded 2 weeks ago

We are so sorry for the issues you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. We will certainly use your feedback to help us improve and we wish you...More

Reviewed 4 weeks ago via mobile

At this hotel, you get the most basic of basic. You get a plain room, and that’s not such a big issue. The internet is okay if you buy the highest tier. It costs 4.99 for a week for unlimited devices or the highest speed...More

Thank Chase T
Response from Julia R, Guest Relations at WoodSpring Suites Pensacola NorthwestResponded 4 weeks ago

I'm sorry we didn't impress you, Chase. We love to give guests a great experience and it sounds like we let you down. We hope your future travels are truly wonderful ones.

Reviewed 1 August 2018 via mobile

I would advise anyone not to stay here if you are a clean person, I read the reviews before I booked my reservations July 26-29, I should have took heed to that but everything else was booked up, entering Woodspring Hotel by the front door...More

Thank quividias348
Response from Julia R, Guest Relations at WoodSpring Suites Pensacola NorthwestResponded 3 August 2018

We are so sorry for the issues you had during your stay with us. We work hard to deliver a great guest experience and we’re sorry this was not your experience. Have you been contacted about your billing situation?

Reviewed 30 July 2018 via mobile

Really nice place to stay. Clean and service was great. Staff was very helpful and want to make your stay wonderful.You need to remember to bring your toiletries and cooking items with you but this is how they keep the costs down. Great dog walking...More

Thank Dawn W
Response from Julia R, Guest Relations at WoodSpring Suites Pensacola NorthwestResponded 3 August 2018

Thank you for your review, Dawn. We're so glad you were able to enjoy your visit and appreciated our super clean rooms. Thank you for the tips about toiletries and cookware. You are right that as a value-focused extended stay hotel, we do not provide...More

View more reviews
About
Description
WoodSpring Suites Pensacola Northwest is an extended stay hotel. Our hotels are comfortable, our rooms are well-priced. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer ...More you stay with us. Extended stay hotels are different in amenities from traditional hotels. - This location is a pet-friendly hotel - Appliances included in in-room kitchens with other items available - Three suite designs to choose from for one-to-four guests - Free basic wi-fi and parking - Guest laundry room and vending available at all locations 24/7 - Weekly rates, long-stay/monthly rates, and nightly rates available Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Free Internet
Hotel Style
Best Value
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Best Value
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Best Value
,
Business
Room types
Kitchenette, Non-Smoking Rooms, Suites, Smoking rooms available, Accessible rooms
Photos
Traveller (10)
Room & Suite (18)
Questions & Answers
Ask a question
quividias348
3 August 2018|
AnswerShow all 2 answers
Response from quividias348 | Reviewed this property |
This place is really a joke, I just called again and spoke to someone everybody is saying nothing is on file, I was told since Tuesday ask for Ellie, I’ve been calling everyday have not spoke to Ellie, I’m pretty sure if... More
0
Votes
Steve C
30 June 2017|
Answer
Response from WoodSpringSupport | Property representative |
No, Sorry. Steve C. None of our hotels have pools.
0
Votes
a21ronin
29 August 2016|
AnswerShow all 2 answers
Response from WoodSpringSupport | Property representative |
Hi, a21ronin. We don't have a "roach problem". Like all hotels this location has had some pest issues but they are always immediately dealt with to the best of our ability as soon as we see/hear of any issues.
2
Votes
Room Tips
"do not let him give you a closet for a studio!"
Read review
"Stay at a different hotel."
Read review
"You get what you pay for, nothing free !"
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"Lots of restaurants and fast food places nearby."
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