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Quality Inn & Suites

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Quality Inn & Suites
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303 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Villa Rica, GA
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 October 2016 via mobile

We stayed three nights here and check in was a nightmare. We arrived a little early than 3pm and we were told to come back at 3pm which was no problem. The hotel had no vacancy due to Hurricane Matthew When we arrived a little before three we sat in front of the counter waiting to be called only to... More 

Helpful?
Thank GigiD1
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to comment about your stay. We would like to apologize that we failed to meet your expectations and we hope to see you in the future. -Ashley Guest Relations More 

Franklin, Kentucky
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 October 2016

Due to Hurricane Matthew we had to change our vacation plans at the last minute. We were able to reserve a room at this property at the last minute. We stayed 4 nights but really only used the room for storage, sleep, shower and enjoyed the free breakfast. The beds were very comfortable and the rooms were really clean. You... More 

Helpful?
Thank PiscesRising72
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for commenting about your stay. We are overjoyed to know your stay was wonderful and we look forward to seeing you next time. -Ashley Guest Relations More 

Corpus Christi, Texas
2 reviews
Reviewed 8 October 2016 via mobile

I had booked my room several days in advance of our arrival during Hurricane Matthew and they cancelled our room without notice! The two ladies at the front desk were absolutely deplorable. They didn't care one bit that we had no where to stay and the likelihood of us getting a room was nonexistent! I don't recall their names but... More 

Helpful?
Thank NIcole J
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to comment. I would like to apologize that your reservation was cancelled but unfortunately the credit card that was used to reserve the room was a bad credit card and unable to guarantee the room after 4:00pm which was the cancellation time. Our policy holds the reservation until 4:00pm after which we authorized all... More 

San Diego, California
2 reviews
Reviewed 5 October 2016

The room was very roomy and clean. Great location, 10 minutes to the airport and easy access to Interstate 10, both East and West as well as local roads to town. Plenty of parking. The breakfast was with a bigger selection that at many hotels. Good coffee also.

Helpful?
Thank Aztec71
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing and commenting about your stay. We are overjoyed to know your stay was pleasant and we look forward to seeing you next time you are in town. -Ashley Guest Relations More 

1 review
Reviewed 5 October 2016

You get what you pay for Reconditioned motel - showers do not work right. Clean and front desk is wonderful. I would stay here again if I am ever in the area. The rooms were very large and we did like the balcony

Helpful?
Thank Kevin K
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for commenting about your stay. We are happy to know your stay was enjoyable and we look forward to seeing you in the future. -Ashley Guest Relations More 

Atlanta, Georgia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 October 2016

We stayed in a suite and it was very spacious. The big king bed was in a separate room with a door, leaving lots of space in the living room. There was an extra sink apart from the bathroom. The rooms have sliding doors that open into a courtyard, which is pleasantly landscaped and well maintained. The rooms are very... More 

Helpful?
Thank IReckonSo
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for commenting about your stay. Your opinions are important to us and we greatly appreciate them. We hope to see you next time. -Ashley Guest Relations More 

1 review
Reviewed 29 September 2016

Conveniently located right off of I-10 and Hwy 90, also known as Scenic Hwy. (we couldn't put the address into the GPS, so we had to use phone GPS when returning form visits.) Its location made it easy for us to head to the beach or to visit family in Pace/Milton. Our room was clean, cool (A/C had just been... More 

Helpful?
Thank Karen P
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing and commenting about your stay. We are happy that you enjoyed your stay and we look forward to seeing you next time. -Ashley Guest Relations More 

Atlanta, Georgia
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 September 2016

Great location. Great pool area/courtyard - one of the best pool areas I've been to at a hotel. Wonderful staff - I dealt with 2 and they both were attentive and nice - what a difference that can make. Negative was the hotel allows smoking, but I didn't notice it anywhere. Room was fine - fridge, microwave, tv, bed/linens. Some... More 

Helpful?
Thank JCmorebeaches
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for reviewing and commenting about your stay. We are over joyed to know your stay was wonderful and we look forward to seeing you next time. -Ashley Guest Relations More 

Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 September 2016 via mobile

Well we have never stayed in a quality Inn before and if this is anything to go by it will be our first post of call for future bookings. The staff, especially Ana, were brilliant. Always helpful , especially when we confused our booking by adding an extra night. (Thank you Ana). The hotel has everything you need. Good size... More 

Helpful?
Thank Mark L
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for commenting about your stay. We are overjoyed to know your stay was wonderful and we will let Ana know to good words towards her. We look forward to seeing you in the future. -Ashley Guest Relations More 

Southampton, United Kingdom
Level Contributor
203 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 19 September 2016 via mobile

I must start by stating that I booked this motel in error, I should have booked the Quality Inn at Gulf Breezes due to its proximity to the beach and downtown Pensacola so don't make the same mistake when reserving non refundable rooms! Check in was efficient and the receptionist seemed genuinely interested in our trip and gave some great... More 

Helpful?
Thank KVJ166
Quality I, Guest Relations Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time out of your busy schedule to comment about your stay. On behalf of the whole team, I would like to apologize that we failed to meet your expectations and invite you back to give us another try. -Ashley Guest Relations More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
This beautiful, newly renovated (2011), hotel is located directly off Interstate 10 on Exit 17. Outside the lobby you can view the Escambia Bay. There is a full bar/lounge, pool, and small fitness center on site. This hotel offers a full hot breakfast including, but not limited to...biscuits, eggs, grits, donuts, waffles, a variety of juices, and coffee. If you look forward to a warm welcome and a comfortable stay....this is it! Friendliest staff around! ... more   less 

Additional Information about Quality Inn & Suites

Address: 7601 Scenic Hwy, Pensacola, FL 32504-6841 (Formerly BayView Inn)
Region: United States > Florida > Florida Panhandle > Pensacola
Price Range: $81 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 138
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Pensacola
#16 Business Hotel in Pensacola
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
6 questions
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Ewing, Virginia
over a year ago
Saint Louis, Missouri
1 month ago
Saint Louis, Missouri
1 month ago
Plymouth, Wisconsin
Newbury, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quite.”
 of 5 bubbles SlowWorld2, 6 Nov 2016 | Read review
“Good place to rest. great location near the water.”
 of 5 bubbles nathanh623, 17 Oct 2016 | Read review
“I think it would be good anywhere in the hotel.”
 of 5 bubbles DennisR288, 17 Oct 2016 | Read review
“Corner room on the back side of property, it was very quiet. Found no elevator, disabled travelers reserve 1st floor room.”
 of 5 bubbles PiscesRising72, 11 Oct 2016 | Read review
“Spacious suites with bedroom closed off from living area.”
 of 5 bubbles IReckonSo, 2 Oct 2016 | Read review
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