Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
307 N New Warrington Rd, Pensacola, FL 32506-5854
Lowest prices for your stay
Lock in the lowest price from these sites
TripadvisorUS$224
Hotels.com
Booking.com
travelup.com
Algotels
Orbitz.com
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (96)96
Room & Suite (40)
Dining (12)
About
#12 of 69 hotels in Pensacola
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Welcome to the Holiday Inn Express Pensacola West Navy Base hotel. Conveniently located less than three miles from Pensacola Naval Air Station and downtown, 15 minutes from the Pensacola Regional Airport & less than seven miles from Pensacola Beach, our hotel is the smart choice for vacationers, military travelers and business guests alike. Whether you're in town for a college visit, to shop at Cordova or University Malls or to enjoy the Gulf Coast, our hotel's location in Pensacola, FL is near it all. Visit Pensacola's Cultural Center and Museum of Art or let loose at Sam's Fun City. Our hotel's location in Pensacola, FL makes traveling to NAS or downtown Pensacola a breeze. The Naval Hospital & Sacred Heart Hospital are also nearby, as are businesses like International Paper, Merrill Lynch and Coca Cola.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Picnic area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish
Location
Contact
307 N New Warrington Rd, Pensacola, FL 32506-5854
Getting there
Car HireSee all Pensacola car hire
260Reviews5Q+A46Room tips
Reviews
Traveller rating
- 132
- 71
- 41
- 7
- 9
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Hotel was overbooked, called us in the afternoon to explain the situation. They have found a sister company that could accommodate us. It was on the other side of Pensacola. I specifically asked the manager if the room would be just like what we booked with them and he said yes. At the end of the conversation I made sure it has two beds AND a pull out couch. He said yes. He was on speaker and several other people in my party heard him. We get to the sister company and we were not given the same room. We are a party of 7 (one baby), and we got two beds. Two of us, plus myself, had to sleep on the floor. The sister company blamed Holiday Inn and Holiday Inn blamed the sister company. I used to work in the hotel industry and I have had to redirect several reservations due to overbooked rooms. I made sure the reservations I was moving had the correct accommodations and enough beds for all parties to avoid things like this. After driving for 16 hrs to get to a room that does not have enough space to sleep, is not fun and really inconsiderate. The sister company did offer another room for the 3 that had no bed, but only at the rate of $252 extra. …
Read more
Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Do not book this hotel! After they overbooked me, they swore that they would transfer me to an "equivalent" sister property but it was ANYTHING but! My original booking was for a suite that slept 6, and new hotel room only slept 4. 2 of my family members were forced to sleep on a floor. My original booking also had a pool and the new hotel did not. I immediately complained but IHG blamed BW and BW blamed IHG. The Holiday Inn Express Pensacola West clearly lied and their only solution was to charge me an extra $253 for an additional room at 10pm! I just need them to make this right, since I was refused a refund of $231.87 after this nightmare experience.
Read more
Date of stay: March 2023
Value
Location
Service
Room Tip: Avoid this hotel if traveling with children.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have had the nicest staff, especially at breakfast, Sonny and Natasha! We can tell that they take a lot of pride in their hotel and kept the area so nice and clean. The beds were comfortable and the blackout shades worked amazingly well when we needed extra rest.
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
A huge shout out to Quena (i hope i spelled her name correctly) who went above and beyond to make our stay a comfortable one! 🙌🙌The only thing i found quite odd was when using the phone in the room and pressing the key marked “front desk” it just continually gave you a busy signal so i had to use my cellphone just to call the front desk i am staying in🙄😳. We were assigned one room—heater/ac unit would not work so i tried the phone not only in the first room but then again in the room Quena immediately moved us to and same thing happened. Other than that all was well.
Read more
Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
One week and never a problem. The hotel is clean and convenient to NAS Pensacola. Customer service was superb. The clerk that checked me in, Shannon, was super friendly and helpful. Saw her several time throughout my stay and she made it seem like I was coming home. This is definitely where I will stay for future visits to the Pensacola area. What a time. What a find.
Read more
Date of stay: November 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Checked in July 24 and the front desk clerk has the worst attitude i have ever seen. Its like she shows that she doesn't want to work there. Doesn't greet you if you go to the snack bar i waited almost 5 minutes to pay while she talked on her cell phone. I travel a great amount and I will not ever stay there again. And I won't recommend this place to anyone until she is gone.
Read more
Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Melissa Stearns, Owner at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
Responded 28 Jul 2020
Thank you for taking the time to post a review from your stay with us. I would like to apologize that you had issues with customer service I understand your disappointment, and this should not have been the case. I will share your review with my front desk agent for improvements on our end. We appreciate you for staying with us.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just spent one night, didn't have reservations but had no problem checking in. Keisha was on the desk and was very helpful, got me a really nice comfortable room. Will definitely stay here again if the need arises.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hiexpresspensacola, General Manager at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
Responded 24 Feb 2020
Greetings James, We are so glad that you stopped in to visit us while in town. How awesome that Keisha was able to take great care of you! We hope to see you again next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Superb customer service and had a very relaxing stay. Staff are very friendly and exceeded my expectations in terms of customer service and satisfaction. Breakfast buffet was included in the room price and gad a very good selection of food and drinks. Highly recommended!
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hiexpresspensacola, General Manager at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
Responded 24 Feb 2020
Greetings valued guest, Thank you for taking the time to leave us such a great review. We are so glad to hear that we exceeded your expectations. We look forward to your return!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed out of town on work and this was one of the closer hotels to our job. From the way we came in, it was a bit odd to get into the back side of the hotel but that wasn't an issue. Big, super clean room. Breakfast the next morning was great and had a big assortment- they had little to go bags that made taking it with us easy. Lady checking us out in the morning was super nice, as was the lady who helped us book the room over the phone that first day. Only reason this was given four stars is because we were woken up between 1:00 to 1:30 AM by someone blasting their bass outside in a car parked nearby and then a bunch of loud people in the hallway yelling and slamming their room doors for quite some time..Made getting back to sleep difficult with a 4+ hour drive back later on that day. Otherwise though, hopefully this was just some unlucky evening for us, because the hotel is nice and the service was friendly/helpful too.…
Read more
Date of stay: January 2020Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from hiexpresspensacola, General Manager at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
Responded 24 Feb 2020
Greetings valued guest, Thank you for taking the time to leave us such a wonderful review. We are glad to hear that you enjoyed your time with us minus the noise issues. Please accept our deepest apologies. We hope that this will not stop you from coming back to visit us again. Have a great week!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is AMAZING! I never write reviews but I feel like I have to for this hotel because it truly exceeded my expectations. I was visiting my boyfriend who is in the Navy and the staff helped him set up the room with rose petals, candle light and swans made from the towels. They surprised me and even got it on video it was a wonderful surprise and it made it even better that the staff was so helpful. The breakfast is delicious such variety and actually very delicious, the woman who runs the breakfast is also very sweet and helpful and gives out to go muffins! The room was clean and spacious and the pool was also very nice! I will definitely be staying here again.
Read more
Date of stay: July 2019Trip type: Travelled as a couple
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from hiexpresspensacola, General Manager at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
Responded 24 Feb 2020
Thank you for the great review. Please check us out again upon your next visit!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$158 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites - pensacola west-navy base
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
73
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOLIDAY INN EXPRESS & SUITES PENSACOLA WEST-NAVY BASE, AN IHG HOTEL: UPDATED 2023 Reviews, Price Comparison and 96 Photos (FL) - Tripadvisor
Frequently Asked Questions about Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Nearby attractions include Goofy Golf of Pensacola (0.8 km), All About Antiques (0.8 km), and Rusty Relic (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Conveniently located restaurants include Dinner India, Beignets Truck, and Firehouse Subs.
Are there opportunities to exercise at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Pensacola West-Navy Base, an IHG Hotel?
Many travellers enjoy visiting Fort Barrancas (6.5 km), Veterans Memorial Park (7.0 km), and St. Michael's Cemetery (6.3 km).