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Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base

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Traveller (45)
Room & Suite (32)
Dining (6)
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Overview
  • Excellent54%
  • Very good27%
  • Average15%
  • Poor2%
  • Terrible2%
Travellers talk about
“cinnamon rolls”(6 reviews)
“front desk”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
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Offers from Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
Special Offer: Book Direct and Save
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Reviews (229)
There are newer reviews for Holiday Inn Express Hotel & Suites - Pensacola West-Navy Base
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Traveller rating
119
58
35
5
5
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119
58
35
5
5
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All reviewscinnamon rollsfront deskthe breakfast areacorry stationrecommend staying herea nice place to stayperfect staynaval air museumbiscuits and gravythe entire staffbeds were very comfortableblue angelshot tubenjoyed our stayyogurtcomplimentary breakfaststaff was very friendly
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11 - 15 of 222 reviews
Reviewed 13 October 2017

Some friends of ours stayed here for one night and had their car broken into. The thief busted out the window and stole just about everything. The hotel is nice but in a bad section of town. This is far from the first time this...More

Thank treadburner
Response from hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy BaseResponded 18 October 2017

We truly do appreciate you for taking the time to review katiescarlett67. While we do regret that such an incident occurred, the potential for crime exists no matter what level of security is present. This fact is true for all hotels, stores, businesses and even...More

Reviewed 13 September 2017

Great clean hotel convenient to NAS Pensacola. Hotel was full of Irma evacuees. Staff went over and above to accomadate all of the guests. Hotel does not normally allow pets but waived rule for the hurricane. Provided pet treats and clean up bags. Everyone was...More

Thank chuck1208
Response from hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy BaseResponded 15 September 2017

Thank you for your wonderful review chuck1208! We were so happy to provide a welcome retreat from the storm and we are glad that you enjoyed your stay with us. We hope to see you again in Pensacola under better circumstances! Rachel A.

Reviewed 7 September 2017 via mobile

The room was very clean, it smelled a little musky or mildew believe it's due to the old carpet not 100% sure if that's where the smell is coming from but I must say they are in the middle of replacing all the carpet in...More

Thank Melissa D
Reviewed 26 August 2017

Overall the hotel had an average appearance on the outside and an above average lobby. The staff was pleasant and helpful. I found the room to be musty and the air conditioner appeared to have mold in the venting. I do not understand why hotels...More

Thank Boston_Bobby_2012
Response from hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy BaseResponded 28 August 2017

Thank you for your review Boston_Bobby_2012! We appreciate your comments and we will definitely look into correcting these issues in the future. I am glad that you found our staff helpful and pleasant, we always try to do our best for our wonderful guests. We...More

Reviewed 22 August 2017

Picked it based on the reviews. The service is good. The building needs some maintenance. Just several things you notice. We slept well though. Quiet. Comfortable. I'd stay again, but not at the price I paid.More

Thank Mikeleemon
Response from hiexpresspensacola, Front Desk Staff at Holiday Inn Express Hotel & Suites - Pensacola West-Navy BaseResponded 25 August 2017

Thank you for your great review Mikeleemon! We are so glad that you enjoyed your stay with us. We are in the process of updating our property so that our guests may have a better experience. We hope that you will choose to stay with...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$132 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Pensacola
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$132 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Pensacola
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (45)
Room & Suite (32)
Dining (6)
Pool & Beach (4)
Questions & Answers
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John F
10 January 2018|
Answer
Response from KaptivatingTraveler | Reviewed this property |
There is car parking. So I'm sure you can park your motorcycle there.
-1
Votes
bbcb
3 September 2016|
AnswerShow all 9 answers
Response from cedarlake | Reviewed this property |
Did not hear any jets during our stay but we did stay during the blue angels performance at Pensacola beach so the schedules may have been altered from the usual. Hotel was quiet.
1
Vote
Yvette H
12 May 2016|
AnswerShow all 4 answers
Response from hiexpresspensacola | Property representative |
Yes we have an option of pizza, wings, Jimmy John subs and more. There is also a company called City Spree that will go to restaurants and deliver your food. Look forward to seeing you.
1
Vote
Room Tips
"Ask for a room away from the elevator"
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"Rooms directly behind elevator is noisy."
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"suite was huge"
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"We had a king size bed with a sitting area in the room"
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