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Navy Lodge Pensacola

188 reviews
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Traveller (122)
Room & Suite (30)
Pool & Beach (18)
Overview
  • Excellent49%
  • Very good34%
  • Average10%
  • Poor2%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Non-Smoking Rooms
Suites
All hotel details
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Reviews (188)Write a Review
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LanguageEnglish
89
65
20
4
10
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All reviewsshort walk to the beachprivate beachblue angels flymilitary familiessmall playgroundbeautiful vegetationblocked by treessteps leading downaviation museumfront deskexcellent lodgingyogurtlight housemain lobbysliding glasschest of drawershousekeeping supervisor
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11 - 15 of 188 reviews
Reviewed 11 October 2017 via mobile

We have stayed at this lodge numerous times through the years and have witnessed the slow downhill spiral that hopefully management will finally come to grips with and take these reviews seriously (when patrons are all saying the same thing then it's time to take...More

3  Thank Keith B
Response from Carla G, General Manager at Navy Lodge PensacolaResponded 27 October 2017

Keith B, Thank you for your feedback regarding your most recent stay. We are appreciate you mentioning the specific areas that we can work on to improve. If you are able to do so, please email navylodge.pensacola@nexweb.org with your first and last name so we...More

Reviewed 2 October 2017 via mobile

The staff was nice and pleasant during both check in/out. Our room was in the main bldg room 222. Upon entering the room, there was a musty old smell. I placed the do not disturb/clean sign on my door on Day 1 and the housekeeper...More

Thank V L
Response from Carla G, General Manager at Navy Lodge PensacolaResponded 10 October 2017

Hello V L, I do apologize about some of the issues you had during your stay. Guest satisfaction is our top priority. We appreciate the details in your feedback as we have already used this information to improve housekeeping and to take care of the...More

Reviewed 22 September 2017

Have stayed here several times over the years, but it's showing it's age. This is the first trip we've stayed on the first floor in the main building. Not good. Heard the staff every morning setting up the breakfast buffet at 5 am. Then heard...More

Thank love2travel084
Response from Carla G, General Manager at Navy Lodge PensacolaResponded 27 September 2017

love2travel084, Thank you for your feedback regarding your recent stay. We are in the process of identifying areas where our service can improve and your feedback will help us tremendously. We also sorry we did not meet your expectations during your stay. Thank you again...More

Reviewed 17 September 2017 via mobile

Rooms were pretty nice. Convenient location, especially if you like the beach. Free breakfast was ok. Like the room with a small kitchen. The cleaning crew left a lot to be desired. One day I had no wash clothes in the bathroom. One day I...More

Thank Steve R
Response from Carla G, General Manager at Navy Lodge PensacolaResponded 26 September 2017

Steve R, Thank you for taking the time to provide feedback about your stay at Navy Lodge Pensacola. We are sorry about some of the service issues you had during your stay and they have been reported to the housekeeping department so that we can...More

Reviewed 3 September 2017

I am adding to the review of Johnnie D., my mother. When entering the room, I noticed two dead roaches at the entrance of our room. That should of been a sign to us. The evening when I went to pull my bed sheet back...More

Thank Cathy W
Response from Carla G, General Manager at Navy Lodge PensacolaResponded 5 September 2017

Cathy W, Thank you again for bringing these issues to our attention. As stated in your mother's response, guest satisfaction is our top priority and we are sorry we did not meet your expectations. As discussed in our previous conversation, our team has done everything...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Beachfront
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$62 - US$95 (Based on Average Rates for a Standard Room)
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$62 - US$95 (Based on Average Rates for a Standard Room)
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (122)
Room & Suite (30)
Pool & Beach (18)
Dining (4)
Family and Play Areas (3)
Questions & Answers
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SouthernTraveler1995
16 May 2017|
AnswerShow all 2 answers
Response from Michael R | Reviewed this property |
No. The rooms were not being remodeled while I was there.
1
Vote
bcnewton50
29 April 2017|
AnswerShow all 2 answers
Response from dbh07 | Reviewed this property |
Sorry, just saw your question. There was some construction going on but not too much. It was all part of a renovation.
0
Votes
LaurenRN3
16 May 2016|
AnswerShow all 3 answers
Response from Sam B | Reviewed this property |
I think it was the storms. I was there in mid-January this year and the water was not brown at all. I am from an island and the water at the beaches there got brown whenever there was a storm or heavy rain.
0
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123
Room Tips
"ask for a room with a ocean view"
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"All rooms are overlooking the pretty grounds."
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"You may or may not get the type of room you reserved."
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"Be sure to be aware of how to gain access to the base and the hotel. There are some barriers to drive around."
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