Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
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About
#1 of 70 hotels in Pensacola
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Value
Welcome to Hampton Inn & Suites Pensacola/I-10 Pine Forest Road, a friendly, modern hotel near lots of popular, family-friendly restaurants, beautiful sandy beaches and Pensacola, Florida attractions. Scuba dive down to the wreck sites of the USS Oriskany and the USS Massachusetts, or visit the fascinating National Naval Aviation Museum. Soak up the atmosphere at the nearby Five Flags Speedway, and experience thrills and spills at Sam's Fun City and Water Park. This welcoming hotel in Pensacola, FL also offers easy access to Interstate 10.
Feel at home in a comfortable guest room or suite, equipped with a 42-inch flat-screen TV, a refrigerator, microwave and coffeemaker. Check emails with free WiFi at the ergonomic desk or work comfortably with the handy lapdesk. Get a great night's sleep on the clean and fresh Hampton bed® before waking up refreshed to enjoy Hampton's free hot breakfast buffet.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English
Location
Contact
8021 Lavelle Way, Pensacola, FL 32526-8777
Getting there
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665Reviews24Q+A43Room tips
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We are a rewards member and wanted to stay at the Hampton Inn Pensacola on the way back home on march 23 because we have always enjoyed our stay at Hampton. We arrived about 5 pm and asked the person at the desk for a room. The worker was not helpful and we felt that the worker did not care if we stayed there or not. We had stayed at the Hampton in Crestview earlier that week and they had no problem finding us. We had a great experience there. After the treatment we received by the uncaring, unhelpful employee at the Pensacola Hampton we left and went down the street to stay at Holiday Inn where we were treated well.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 5 days ago
Dear valued guest, Thank you for taking the time to post this review. We apologize for our service level not meeting your expectations. I will share this review with my team immediately to ensure issues like the ones you describe keep from happening again going forward. Our goal is to try and ensure each and every guest has an overall positive experience when staying with us. Thanks for the feedback and we do hope you give us another opportunity to provide you with an excellent stay. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
Only stayed for one night but stay was as expected. Large, clean suite and great breakfast. Staff was friendly and welcoming at front desk and breakfast area. Thank you for a pleasant stay. We would stay again.
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Review collected in partnership with Hampton
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 8 Jul 2021
Dear valued guest, Thank you for taking the time post this review. We are delighted and humbled by the your kind words. We all work very hard to try and ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the Hampton Inn & Suites Pensacola/I-10 Pine Forest Road. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel lobby was very clean and welcoming. Making the reservation on the phone, checking in and checking out all with Jasmine was PERFECT! We had a 4th floor room which was VERY CLEAN, everything worked in our room, comfortable beds and pillows, excellent breakfast (standard hotel fare but decent enough quality) and hotel was quiet. 2 mile drive to 5 Flags which made it super convenient for the reason we were there. Thought the price during a special event was fair. Would definitely stay at this property in the future. Pool also looked nice although we didn't use it. Thanks again Jasmine for making our stay a pleasant one!
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 16 Dec 2022
Dear valued guest, Wow, we can't thank you enough for your amazing review! Here at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road, we care deeply about each and every guest, and we're thrilled to see that you enjoyed your stay. We're so grateful to learn about your unforgettable experience with us; please come back soon for another pleasant visit. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an incredible experience staying here! Welcoming entrance, friendly staff, good prices, and spacious, comfortable, clean rooms. Excellent breakfast, free parking, free wifi, business center (with a Mac) and pool. The GM completely understands the hospitality industry because she's putting words into action at this Hampton Inn. Do yourself a favor when in Pensacola and stay here. You won't regret it!
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 10 Dec 2022
Dear valued guest, We want to thank you for choosing to stay with us during your recent visit to the area. We are thrilled to receive your thoughtful review and so delighted to learn you had an excellent stay with us. Our team strives to ensure comfort and unparalleled service and accommodations at every turn, and we are pleased to know we achieved this during your visit. . It was an honor to host you for your visit, and we will be privileged to have you as our guest in the future. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were not told we had to schedule for housekeeping to clean our room. However, we got a note underneath the door housekeeping is off for Thanksgiving. This should be communicated at the time of check in. 3 days dirty room.
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Review collected in partnership with Hampton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 1 Dec 2022
Dear valued guest, thank you for taking the time to post this review about your recent experience at our hotel. We are truly sorry we did not communicate we were giving our housekeeping department a day off to enjoy the Thanksgiving Holiday with their family. I had a meeting with our management team and I assure you we will all do a better job of communicating topics like this to all of our guests going forward. Thanks for letting me know. We do hope this does not prevent you from staying with us on a future visit to the area. Thanks again, Have a great holiday season! Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The stay at this Hampton is always nice. During the last few years, you do have to ask for your room to be serviced including clean towels. It is for respect to personal contact. Breakfast has been better in the past even though it is precooked. Parking can be limited due to space. We did witness prestaging of electrical trucks to respond to Hurricane Ian, so it really caused an issue for parking. and seemed to be a patron that caused parking issued with the horse trailer they were pulling. Hotel needs to address parking.
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Review collected in partnership with Hampton
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 5 Oct 2022
Dear Jill B, Thank you for kind words and for selecting our hotel for your recent stay in the area. We are so grateful for your recognition of our accommodations and hospitality. Our team is over the moon to learn that their hospitality made your stay even more enriched. Honestly, we wouldn't be able to do what we love every day if it weren't for guests like you, you are like family, thank you for helping to make our daily work lives that much better by being such an enjoyable guest. We will address your comments about the breakfast and parking during our next weekly meeting. Thanks for lettings know. We are thrilled to have the opportunity to welcome you back to your home away from home. Until then, we wish you nothing but continued health, happiness, and success always. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in town for a Swim Meet and we're looking for a low cost really nice room and got one. Room was new and very clean. Having a bath tub was nice to have to soak tired feet. Breakfast was good standard Hampton fare. Staff were very friendly and helpful. Right off off I-10, it is a great place to stay when doing things away from downtown Pensacola.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 2 Oct 2022
Dear valued guest, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We're glad you had a great time with us and we look forward to serving you again. Kind regards, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could give them no stars I would. I am a Hilton Honors member, but I will never use them again. I was traveling cross-country from CA to FL driving a Penske truck with a car trailer in the back. When I got to Pensacola I just could not drive anymore. I had been staying at Hampton Inns throughout my trip without an issue. They had reasonable prices and they were close to the freeway. Well, that was not the case with this location. On their website the price was $117. We were paying similar rates across the country. But, they charged me $338 for one night, plus a $50 for amenities. I asked the lady at the desk why the price was so high. She said she didn’t know. It was ridiculous and her manager thought it was ridiculous, but that is what I paid, thinking that I could call corporate and they could fix this because I just could not safely ride any further. I got back to CA and had to call corporate 3 times. The first two times they said they would contact me within 48 hours. They did not. When I called the third time they told me that corporate communicated with the hotel, but did not call me. The Pensacola I-10 hotel because it was not at the beach told them that’s how much they charged and did not communicate with me at all. The customer service person told me that during the season between February and September they charged higher. That’s not true because none of the Hampton hotels across the country charged me such an amount. The Hampton hotels are not worth $338 plus tax. The corporate and that particular hotel’s customer service was appalling. I will never stay at a Hampton Inn again.…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 18 Aug 2022
Dear valued guest, thank you for taking the time to post this review. We are truly sorry you feel our hotel overcharged you for your recent stay in the Pensacola, FL, area. Our hotel, and all Hilton hotels use a revenue management platform designed to keep the hotel rates competitive in their perspective market. Having said that, if the hotel is not priced competitively, potential guests would seek a different hotel. Pensacola, is very business during this time of year therefor demand for hotel rooms are high and rates tend to be higher. I know this does not help with your situation however, did want to try and explain it. Please give us a call if you would like to discuss this in more detail. I am sorry we did not meet your expectations and do hope you stay with us again. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My diamond membership was never acknowledged, I had to ask for my waters as a Diamond member. I was offered one complimentary snack, when I aske for cookies and chips I was told. One or the other, but as we were leaving for dinner another guest had checked in and had one of everything. I had asked if there was a complimentary upgrade and the girl told me "no, its because of the rock show" Pretty much BS. We were there for 2 nights, the second day I asked a chamber maid to please do our room and leave fresh towels. We returned after a long afternoon from a family funeral and the room had not been touched. We took the room out of necessity, but this was definitely not a $250.00 per night room. The floors felt damp, This was a $140.00 room at best. VERY disappointed.
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Review collected in partnership with Hampton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 14 Aug 2022
Dear valued Diamond Member, let me start by offering our most sincere condolences for your loss. Our hearts and prayers go out to you and your family. Thank you for taking the time to tell us about your experience as this feedback will help us continue to improve our overall operations. It is our goal to ensure each and every guests leaves the hotel completely satisfied. Please accept our apologies for not being able to meet this goal with your stay. We will review your comments with our management team and formulate a plan to keep this from happening again to future guests. We thank you for your loyalty and hope that you grant us another opportunity to better serve you on a future stay. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was clean, breakfast was good, and the woman working at the front was so kind and courteous, even the cleaning and breakfast staff were 5star. Ive been to many hotels around the country and its always nice to have friendly staff. Enjoyed my stay!
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jorge Falcon, Guest Services / Front Office at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Responded 13 Jul 2022
Dear valued guest, Thank you for selecting our hotel for your recent stay in the area, and for taking the time to write a review about your experience. We want to tailor each guest's visit so they leave richer than when they arrived, and we are pleased to know how much you enjoyed your time with us. Our caring and devoted team members all strive to anticipate the needs of our guests, and we will enjoy sharing your generous compliments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$171 - US$233 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
75
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Claim Your ListingHAMPTON INN & SUITES PENSACOLA/I-10 PINE FOREST ROAD: UPDATED 2023 Hotel Reviews, Price Comparison and 141 Photos (FL) - Tripadvisor
Frequently Asked Questions about Hampton Inn & Suites Pensacola/I-10 Pine Forest Road
Which popular attractions are close to Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Nearby attractions include Uncle Sandy's Macaw Bird Park (4.2 km), Escape LOL (7.0 km), and Sam's Fun City (6.3 km).
What are some of the property amenities at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Conveniently located restaurants include Cracker Barrel, Sonny's BBQ, and Petrella's Italian Cafe.
Are there opportunities to exercise at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Pensacola/I-10 Pine Forest Road offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hampton Inn & Suites Pensacola/I-10 Pine Forest Road?
Many travellers enjoy visiting St. Michael's Cemetery (15.5 km), Fort George (14.7 km), and Crystal Ice Company Building (13.7 km).