Hampton Inn Pensacola-Airport (Cordova Mall Area)
Hampton Inn Pensacola-Airport (Cordova Mall Area)
2187 Airport Boulevard, Pensacola, FL 32504
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Avg. S$173 /night, 10/11 - 10/12
S$229
per night
S$187
per night
S$144
per night
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4.5
#8 of 71 hotels in PensacolaLocation
Cleanliness
Service
Value
This Hampton Inn - Airport, Pensacola Florida hotel is just .2 miles from the Cordova Lanes, four miles from Carmike Cinemas, eight miles from the Naval Air Museum and I-Max theatre and 12 miles from the Pensacola Beach. Within .7 miles of the Hampton Inn Pensacola-Airport hotel, guests can dine at Bonefish Grill, Red Lobster, Panera Bread, O'Brien's Bistro, Chili's, and Olive Garden.
At the Hampton Inn Pensacola-Airport, Florida hotel, guests will enjoy a variety of amenities including a complimentary hotel shuttle to the airport. A free hot breakfast is served daily and Monday through Friday hotel guests at this Pensacola, Florida hotel can take advantage of our free On the Run Breakfast Bags. Services available 24 hours a day include a business center and coffee and tea in the hotel lobby. A complimentary manager's reception serves drinks and hors d'oeuvres Tuesday and Wednesday evenings from 5pm to 7pm (excluding Thanksgiving and Christmas).
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish, Filipino, German
Location
2187 Airport Boulevard, Pensacola, FL 32504
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
Pensacola Regional Airport
15 min•
See all flights
Ft. Walton Beach Airport
64.6 km•
See all flights
Car Hire
70 Restaurants
within 1 kilometer
972Reviews9Q+A65Room tips
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Detailed Reviews
Hotel's Favourite
Flight to DFW was canceled and booked this hotel at the last minute. From the time I booked and got the shuttle to the hotel and checked it it was literally 15 minutes. The staff was so friendly and when I asked if we could walk to the hotel they said they will send a shuttle which was there within minutes. Got to the hotel, I booked the wrong room type and Roper, the guest services staff switched it out for us. She and all the staff from the shuttle driver where so friendly. Room was nice and clean, slept well and breakfast was above average for hotel breakfast. Call out to Roper. The stay truly made a unfortunate situation be fine due to this experience.
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Date of stay: April 2023
Value
Location
Service
Room Tip: Saved money for did not need to get a taxi or Uber from the airport. Could easily walk.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 24 Apr 2023
Thank you so much for your wonderful review. We are thrilled to hear we could accommodate you after the unfortunate cancellation of your flight. Cleanliness, comfort, and convenience are all aspects you can expect to find a Hampton Inn Pensacola Airport (Cordova Mall Area). Please visit us anytime!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hampton Inn is clean and the staff is friendly and helpful. They're doing a great job with anti-covid precautions. New wrapped masks were available at the front desk, antibacterial wipe kiosk was available at the elevator. Rooms were sanitized and sealed between stays. My room was spotless and the bed was comfortable. I had a quiet stay.
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Date of stay: January 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 21 Jan 2021
Dear Deanna, We enjoyed being your host, and we appreciate your review! Along with our team, we are happy you were impressed with your comfortable room. We have it all here, and we will continue to hit our marks. Take care and until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel staff provided assistance the best they could with limited amenities at hand that was not operational. Also, on a very POSITIVE NOTE , the van driver was very helpful in assisting in multiple ways: ie/ making necessary “ emergency” repair on my suitcase handle.exemplary help
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Review collected in partnership with Hampton
Date of stay: July 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 12 Jul 2021
We appreciate you staying with us at Hampton Inn Pensacola Airport (Cordova Mall Area)! We understand your disappointment with amenities, but we look forward to reevaluating operations in the future as guidelines are updated. It is wonderful to read of your positive interactions with our exceptional staff, and are delighted that our van driver was able to help with your suitcase repair! We hope that your travels bring you back to Pensacola so that we can welcome you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Last night, my wife was traveling and her car broke down on I-10 near Pensacola. A wrecker towed her car to a local service shop and dropped her off at this hotel. The hotel has a shuttle and my wife asked if the shuttle could drop her off at the garage to pick up her car when it was ready. The garage was less than a mile away from the hotel. She was told the shuttle was strickly for airport service and could not be used to take guests to any other locations. I have stayed at many Hilton family hotels and a simple request such as this was never an issue. The Pensacola airport is not like LAX or Chicago O'Hare so I'm sure it is not continuously on the road. Ridiculous!!!!!!!!!
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Date of stay: November 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 16 Nov 2021
We appreciate you taking the time to reach out with your thoughts regarding your wife's recent stay with us. We're very sorry to hear of her car breaking down on the interstate. We do apologize that our shuttle service was not able to drop your wife off at the garage; unfortunately, they are not permitted to make any unscheduled stops. However, our team would have been more than happy to help your wife arrange transportation. Thank you for taking the time to share your review and we hope to have the opportunity to impress you both the next time you're in the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m writing this review because as female traveling alone this was not a good place to stay. The halls a not very lit and there was construction on the first floor and the fourth floor where I stayed which made the dim lit hallways look even worse. I felt like I was in some scary movie. Then there was no water in my room and no one at the front desk offered me water and when I asked why I was told that I had to ask for it. The vending machines don’t even have water in them. Only canned soda. Finally I had king bed and when I was under the covers it felt like I was getting bit. I shook the sheets out and proceeded to go to sleep being that I had an early flight. I woke up the next day to bug bites of some sort around my ankles. How disgusting! I really expected more from the Hilton brand.
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Date of stay: July 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 6 Jul 2020
Dear Maya, All feedback is appreciated, and we welcome your input. It is unfortunate to hear about your concerns, as we strive to create an environment where all of our guests feel relaxed and comfortable. We will also notify our housekeeping team to your concerns with the bed so that we can follow up appropriately with this matter. Once again, thank you for taking the time to share your comments, and we wish you all the best in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel through Experian because we were visiting the cancer center in Pensacola for a needed operation. When we arrived, the parking lot was full of heavy duty construction or shipping containers. Once we found a place to park and entered the building, it reminded us of an old worn out casino that reeked of stale cigarette smoke and other odors. The carpet was nasty and the walls were marked and dirty.
The room they assigned to us was on the fourth floor which was undergoing renovation. The construction workers apologized to us for the dust,debris, and equipment all over the hallway. The room was stale and dirty and looked like an old 60's era cheap motel room.
We immediately informed the front desk that we wouldn't be staying there because of my wife's health issues. They said they had other rooms that weren't in the construction area that they could assign us to. It caused us to wonder why they would give us a room like that in the first place. We paid a premium price for three days, which they refused to refund.
We called Experian, and Experian called the hotel, and was also told Hampton would not refund the $561 we paid. I expect we will get a generic response to this review from someone at the hotel apologizing for our unfortunate experience, and promising to send our concerns up to some higher headquarters.
We have stayed at decent Hamptons in the past and are surprised that Hilton would allow this run down, dated, stinky, stale place continue to operate as a part of their chain.
Avoid at all costs!
The room they assigned to us was on the fourth floor which was undergoing renovation. The construction workers apologized to us for the dust,debris, and equipment all over the hallway. The room was stale and dirty and looked like an old 60's era cheap motel room.
We immediately informed the front desk that we wouldn't be staying there because of my wife's health issues. They said they had other rooms that weren't in the construction area that they could assign us to. It caused us to wonder why they would give us a room like that in the first place. We paid a premium price for three days, which they refused to refund.
We called Experian, and Experian called the hotel, and was also told Hampton would not refund the $561 we paid. I expect we will get a generic response to this review from someone at the hotel apologizing for our unfortunate experience, and promising to send our concerns up to some higher headquarters.
We have stayed at decent Hamptons in the past and are surprised that Hilton would allow this run down, dated, stinky, stale place continue to operate as a part of their chain.
Avoid at all costs!
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Date of stay: February 2020
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GM_Front_Desk, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 21 Feb 2020
Dear Marshall, Every guest deserves a relaxing experience, so it disheartens us to hear that we fell short in delivering this for you and your wife. We're sorry for the inconvenience caused by the ongoing renovations. Please know that when booking through third-party sites, the room types are not guaranteed, so we do our best to ensure guests receive the room that suits their needs and preference. Additionally, we apologize for the issues you had with our refund policy. We strive to make this clear throughout the booking process. It is our hope that you give us a chance to make it up to you on your return to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place was filthy; hallways, rooms. There is no room cleaning available by default unless you request it well in advance; same day requests will not be honored, not even for Diamond members. The toilet flush was constantly running in both of the rooms we had booked. The shower sprayed as much water out of the tub faucet as out of the shower head above. Will not return.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 5 May 2023
Thank you for your review. We regret to learn of your disappointment with your recent visit. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. Additionally, your concerns about the shower and toilet in your suite will be passed along to our maintenance department to ensure any necessary repairs are made promptly. It was a pleasure having you here, and we hope you will give us another opportunity in the future to change your lasting impression.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was at the hotel for 7 nights and did not receive housekeeping. While $200 bucks a night is the norm these days, I would still expect that a Hilton brand would honor their promise and provide housekeeping at least once. The one bright spot is that the front desk staff was extremely friendly.
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Review collected in partnership with Hampton
Date of stay: June 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 5 Jul 2023
Dear Jason, Thank you for your constructive feedback. It was our pleasure to greet you with warm hospitality at our front desk, but we apologize for the lapse in housekeeping. We'll certainly work to make improvements in this area. Our team hopes to have another chance to exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst hotel I have ever attended. Rooms were not available at check in time and staff was extremely rude with a lack of communication. They continued to use the excuse they have no control or community room with their housekeeping staff. Also don’t bother trying to connect with the front desk after getting in your room the phones weren’t even connected. Also, does not matter if you even got connected they would forget about your request or it would come 3 hours later.
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Review collected in partnership with Hampton
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 6 Jul 2021
Dear Aly, We're saddened to hear about your experience. Please accept our apologies for any issues during check-in as well as for any disappointment with the service you received. Feedback like yours helps us improve, and we'll look into your comments further. We hope your next trip goes more smoothly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our arrival and check-in with Lou Gomez, the On Dury Manager, was exceptional. Lou offered that service with a smile and was eager to please. It was downhill from there! No more service with a smile from any more employees. We had to initiate every greeting! Breakfast was only from 6 to 9 am on the weekdays, and you get an extra half hour on Saturdays and Sundays. But don't expect any food. We asked about muffins on Sunday morning, and the employee who would have rather been elsewhere answered with a stern “NO” when we asked if they had more muffins. And, be sure to bring your own bananas because they “go bad” at this hotel. And, don’t expect coffee! It’s tasteless and makes you believe you are just drinking hot water. We stayed four nights, and the rate increased each night. We didn't receive good value for our dollars. The air conditioning unit blows over the bed making sleeping uncomfortable. We set up the ironing board in front of the unit and covered it with a blanket, and tented it with pillows to divert the air upward. The mattress was extremely uncomfortable, and we both woke up with back aches each morning. No duvets on the bed, and they only provide one lightweight blanket. You may ask for more. We Diamond members will never return to this location.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Hampton Inn Pensacola-Airport (Cordova Mall Area)
Responded 20 Oct 2022
We appreciate you taking the time to reach out and share your thoughts regarding your recent experience at our property. While we're pleased you welcomed the excellent service you received upon arrival, it greatly saddens us to hear that the rest of your stay was disappointing. Please accept our sincere apologies if you did not receive the friendly hospitality expected from the rest of our team; we will certainly discuss this internally and work to ensure this is improved. We're also sorry to hear that neither the breakfast nor the beds were to your preference. Your feedback is important as we continually strive to provide our guests with a positive experience. Thank you for your valuable comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Free parking. Park at your own risk. Park as long as you have a room.
Sorry, we stayed at the Hampton inn Airport.
Good Morning,
Sacred Heart Hospital is located less than a mile from the Hampton Inn Pensacola Airport and within range of our complimentary shuttle that we offer!
Thanks,
Stefanie Shaddock
General Manager
Hello,
It is a 13 mile / approximately 25 minute drive to the beach from our hotel.
We are happy to provide you with directions at the hotel!
Thanks,
Stefanie Shaddock
General Manager
"Very poor customer service, this room Number 222 is extremely noise. it looks like the elevator is inside the room The hotel knows it"Read full review
"Avoid this location at all costs. Dirty. Filthy. Scummy. Rude staff. Non-responsive. This place is so nasty. "Read full review
"Saved money for did not need to get a taxi or Uber from the airport. Could easily walk."Read full review
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PRICE RANGE
S$167 - S$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn pensacola airport (cordova mall area) hotel pensacola, pensacola hampton inn
LOCATION
United StatesFloridaFlorida PanhandlePensacola
NUMBER OF ROOMS
119
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHAMPTON INN PENSACOLA-AIRPORT (CORDOVA MALL AREA) | UPDATED 2024 Hotel Reviews, Price Comparison and 153 Photos (FL) - Tripadvisor
Frequently Asked Questions about Hampton Inn Pensacola-Airport (Cordova Mall Area)
Which popular attractions are close to Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Nearby attractions include Amazojo Iris Photo Studio (0.8 km), Escape Zone 60, Pensacola (0.9 km), and Cordova Mall (0.7 km).
What are some of the property amenities at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Conveniently located restaurants include O’Brien’s Bistro, Newk's Eatery, and Bonefish Grill.
Are there opportunities to exercise at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hampton Inn Pensacola-Airport (Cordova Mall Area) have an airport shuttle?
Yes, Hampton Inn Pensacola-Airport (Cordova Mall Area) offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn Pensacola-Airport (Cordova Mall Area) have airport transportation?
Yes, Hampton Inn Pensacola-Airport (Cordova Mall Area) offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn Pensacola-Airport (Cordova Mall Area) offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hampton Inn Pensacola-Airport (Cordova Mall Area)?
The staff speaks multiple languages, including English, Spanish, German, and Filipino.