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Extended Stay America - Pensacola - University Mall

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Room & Suite (3)
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Overview
  • Excellent29%
  • Very good34%
  • Average12%
  • Poor9%
  • Terrible16%
Travellers talk about
“granola bars”(4 reviews)
“enjoyed my stay”(2 reviews)
“tafaria”(3 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (54)
There are newer reviews for Extended Stay America - Pensacola - University Mall
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21 - 25 of 53 reviews
Reviewed 27 July 2017

Extended Stay America in Pensacola was a last minute booking for us. While it is an older facility, it is very clean and the staff is very friendly and helpful. The room had all we needed for the night and if we had needed to...More

Review collected in partnership with Extended Stay
Thank Brenna W
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 28 July 2017

Brenna, thank you for sharing your nice comments regarding your stay at Extended Stay America - Pensacola - University Mall. We are so happy you were overwhelmed not only by our excellent service but also with your comfortable room and the affordable rates. We hope...More

Reviewed 24 July 2017

They have the friendliest staff I've seen in a very long while. Well just one guy in particular, hopefully he's there to check you in. My only concern was that it's dog friendly and being I don't Care too much about dogs I'm not sure...More

Review collected in partnership with Extended Stay
Thank chel52
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 25 July 2017

Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the stay and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you...More

Reviewed 18 July 2017

The girl that checked me in was wonderful.........but the young man that worked that night was RUDE about me telling him about a lack of sugar then even rudder when I asked for pillows,it took almost an hour and when I asked for a wake...More

Review collected in partnership with Extended Stay
Thank shanebriggs7
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 19 July 2017

We are extremely concerned to read your comments and apologize that one of our associates was rude to you. Our staff genuinely cares about providing an enjoyable stay to all of our guests, so this incident is not a reflection of our usual service standards....More

Reviewed 5 July 2017

This was a good hotel for an overnight - we were going down to S Florida for a cruise. Was basic and clean - little things could be fixed up. Not really breakfast - just coffee. Wouldn't want to have an extended stay here -...More

Review collected in partnership with Extended Stay
Thank 125darrellz
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 7 July 2017

Thank you for evaluating your stay at our hotel. We are pleased to know you enjoyed your overall visit. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it....More

Reviewed 4 July 2017

We enjoyed our weekend at Extended Stay. It was a holiday weekend, but they made every effort to make the stay feel right at home. They took care of all of my requests. The room looked a little beat up, but it was a great...More

Review collected in partnership with Extended Stay
Thank 146mistya
Response from 00esa, General Manager at Extended Stay America - Pensacola - University MallResponded 6 July 2017

Mistya, thank you for the nice comments and for choosing to stay at Extended Stay America - Pensacola - University Mall. We are delighted you liked our attentive service and suitable rates. Thanks for taking the time out of your busy day to recognize our...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$75 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$75 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (2)
Room & Suite (3)
Dining (1)
Questions & Answers
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Ryan M
7 April 2017|
Answer
Response from Bruce W | Reviewed this property |
We've been staying in the I-10 & N. Davis Hwy (aka Hwy 291) area of Pensacola at least twice a year since 2012. My personal take on the area is the area South of I-10, where the Extended Stay is located is a safe area with... More
2
Votes
Beverly G
7 March 2017|
Answer
Response from Bruce W | Reviewed this property |
As I remember it is $25 per day per pet. Up to 2 pets are allowed.
0
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Room Tips
"Demand A 3rd Floor Room! Traffic is heavy on FL 1 and Noise is heavy on FL 2"
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"3rd floor for quiet rooms"
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"we liked the third floor whats really cool is that the windows open all the way for that good pensacola..."
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"Breakfast is hardly continental."
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