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Sawgrass Marriott Golf Resort & Spa

913 reviews
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Traveller (396)
Room & Suite (138)
Dining (96)
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Overview
  • Excellent46%
  • Very good32%
  • Average14%
  • Poor6%
  • Terrible2%
Travellers talk about
“sawgrass marriott”(105 reviews)
“the main hotel”(54 reviews)
“lobby bar”(37 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
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Special Offer: New Year, Same Sunshine
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (913)Write a Review
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All reviewssawgrass marriottthe main hotellobby barthe pubresort feevilla roomfree drinksping pongbeautiful groundsgolf resort spaself parkingprivate beach clubheated poolshuttle serviceconvention centernice resortunder construction
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481 - 485 of 897 reviews
Reviewed 28 July 2015

I felt totally pampered except there were a few bloopers. The free WIFI wasn't free, and they offered coupons for 2 complimentary alcoholic drinks. They wouldn't take my coupon in exchange for water or anything non-alcoholic. Sadly they also up charge an additional resort fee...More

Thank reconmom
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 28 July 2015

Thank you for taking the time to review our resort! We are pleased to hear that you felt pampered during your stay with us and that you had an enjoyable night sleep in our comfortable beds. We are disappointed to hear about your drink coupon...More

Reviewed 25 July 2015

From the time we got to the property we were greeted by Shawn the Bell Captain we knew it was going to be a great week. When we got to the front desk Kaytelyn was a breath of fresh air after a long drive. These...More

Thank natlchamps91
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 27 July 2015

It thrills us to hear that you enjoyed your time at the Sawgrass Marriott Golf Resort & Spa! It pleases us to hear you experienced excellent service from our team members and all your boarding needs were met and exceeded! We appreciate your glowing recommendation...More

Reviewed 23 July 2015 via mobile

I was here for a corporate event - the meeting rooms are large and staff was very accommodating - impressed with the support they provided for the event and my attendees. The hotel room was nice (a bit small) but nothing outside the ordinary for...More

Thank sjohnso6
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 24 July 2015

It pleases us to hear that you had an excellent time at our hotel during your corporate event! We are glad you enjoyed our Lobby Bar and pool area. Thank you for the review and we can't wait to host you again in the near...More

Reviewed 21 July 2015

We recently stayed at this facility to play golf at TPC Sawgrass. We were concerned because of some of the negative reviews we had read on this site, but we were very pleased with our accommodation and the excellent service we received. The facility is...More

Thank Martin W
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 22 July 2015

Thank you for reviewing our resort, Martin! It thrills us to hear that you were pleased with your accommodations and experienced excellent service from our team members. We're glad you had the opportunity to enjoy a round of golf at our two TPC courses as...More

Reviewed 20 July 2015

The staff at guest services Ms. Shirley and Ms. Patty was awesome and very helpful with all of our needs and wants. The manager Ben was a very helpful and a delighted person as well. Came in for a wedding and stayed in a King...More

Thank Trent B
Response from Vicky V, Guest Relations Manager at Sawgrass Marriott Golf Resort & SpaResponded 21 July 2015

Trent, It thrills us to hear that you had awesome service and thoroughly enjoyed your stay at Sawgrass Marriott Golf Resort & Spa. We will make sure our team members receive your compliments on their excellent service. We're glad you enjoyed the pool area and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Golf Course
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$213 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Ponte Vedra Beach
#4 Family Hotel in Ponte Vedra Beach
#4 Romantic Hotel in Ponte Vedra Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
Details
Price range
US$213 - US$435 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Ponte Vedra Beach
#4 Family Hotel in Ponte Vedra Beach
#4 Romantic Hotel in Ponte Vedra Beach
Room types
Family Rooms, Suites, Non-Smoking Rooms
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Traveller (396)
Room & Suite (138)
Dining (96)
Pool & Beach (80)
Amenities (46)
Business Centre & Event Rooms (12)
Family and Play Areas (6)
Questions & Answers
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AMO0801
How can this Marriott be rated as a 4 star resort? My recent 4 day stay 1/6-1/10/18 has been the most horrible experience. From roach infested villas(which are supposedly an upgrade)????to my security being compromised when on 2 separate occasions my room was entered by other guests while I was in my room. My door key was changed 3 times, my lock battery on my door was dead. They moved us into the main building after much pleading. Once in the new room my room had a everlasting stench of sewer water. And no matter what I put my heat thermostat at it remains at the same temp. Forcing me to wear my sweat shirt when ever I was in the room. After they compensated us for 1 night. I submitted my personal email to management at their request and have NEVER been contacted. You should address your bug infestation problem. And in room sewer stench which several other colleagues this week have complained about. I read you recently updated the resort. Spend some of that money on real problems and not cosmetic first impression areas. DISAPPOINTED!!!!
10 January 2018|
AnswerShow all 4 answers
Response from Brent B | Reviewed this property |
How was the golf? Did you play the Stadium Course? What did you shoot? Did you make the green on 17? These questions are as relevant as the ones you asked!
0
Votes
skintbint
30 July 2017|
AnswerShow all 4 answers
Response from jama80 | Reviewed this property |
Don't know. I would avoid that place like the plague.
1
Vote
eddiet0729
22 May 2017|
AnswerShow all 9 answers
Response from Michele A | Reviewed this property |
Yes, parking at hotel! Shuttle is easier....sometimes other places have limited parking!
0
Votes
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Room Tips
"Don't stay in the villas."
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"Stay in main building and not in villas."
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"Ask not to stay near a family with young child who cries a lot."
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"Stay in Main Bldg"
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