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Hilton Garden Inn Jacksonville / Ponte Vedra

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Hilton Garden Inn Jacksonville \/ Ponte Vedra
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645 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Jacksonville / Ponte Vedra
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Showing 641: English reviews
Atlanta, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 April 2016

We checked in around 7:30pm and were given a room directly across from the elevators, although our profile states "away from elevators". We asked for a different room right away and were given a room near the storage area. Not happy, but decided to accept it. Of course there was a lot of noise in the hall the next morning... More 

Helpful?
1 Thank Karen C
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Karen C., I am very sorry to read about multiple ways we let you down during your stay with us. We stand behind our Promise. "At Hilton Garden Inn, we promise to do whatever it takes to ensure you're satisfied, or you don't pay. You can count on us. Guaranteed." Please reach out to me directly so that we... More 

Hollywood, Florida
1 review
Reviewed 11 April 2016

We just returned from a wonderful stay at the Hilton Garden Inn/ Ponte Vedra...This hotel is very well run by a very helpful, courteous, friendly, and accommodating staff. The property is very clean throughout. Our spacious room had extremely comfortable beds and a wonderful shower. We ate at Mulligan's Pub (conveniently located in the hotel) for breakfast, lunch, and dinner.... More 

Helpful?
Thank agther
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dea agther, "Wonderful hotel and accommodations!" sounds like music to my innkeeper's ears. We greatly appreciate your taking the time to write such a glowing review and look forward to your third visit with us. More 

Fort Mill, South Carolina
1 review
Reviewed 8 April 2016

Nothing special, ice machines on every other floor and ones below and above my floor not working. Service was fine, room was clean. Few amenities. Extremely slow elevators, stairs were faster. Nice lobby.

Review collected in partnership with Amoma.com

Helpful?
Thank jamesdG6074YJ
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear jamesdG6074YJ, thank you very much for taking the time to review your stay with us. We're glad you enjoyed your guest room and the lobby. More 

Carrollton, Texas
1 review
Reviewed 8 April 2016

Great place to stay! Very friendly staff, great food, great location! I was there for a business trip and their conference rooms were great. If I am back in Jacksonville for personal time I will be staying here. Definitely recommend if you are in the ar

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 174stacier
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear 174stacier, We're happy that your business visit will result in a leisure visit. There are lots of relaxing sights and activities in our area, so be sure to consult the friendly front desk agents for ideas. And thanks especially for the 'definitely recommend!" More 

Newberry, Florida
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 April 2016

The property was nice and clean. The pub, Mulligans, was awesome and the bartendersame paid close attention to detail. The only problem I experienced was the extremely firm bed. The property has a pool and fitness center, but is near local restaurants and shopping .

Helpful?
Thank takisha R
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear takisha R., Thank you for your "Really nice" review! We're pleased you enjoyed the property, staff and area. More 

Rockvale, TN
Level Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 3 April 2016 via mobile

Stayed at the HGI while attending a conference at the Sawgrass Marriott. The hotel is walking distance to the Marriott (as long as you don't mind walking) and is adjacent to a nice shopping/dining area. All of the staff were very friendly and helpful. Room was basic and hotel was nice overall. If coming from the airport, it is a... More 

Helpful?
Thank jpmorg
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear jpmorg, Thank you for your review. We're pleased that you enjoyed our "Friendly staff, convenient location" and hope to see you again. More 

Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 April 2016 via mobile

Stayed here for a few nights and was very satisfied. The suite was spacious and comfortable. Great location and the restaurant has great breakfast. Staff was extremely helpful and polite. The only thing that might need some updating was the bathroom. But all in all I would definitely stay there again.

Helpful?
Thank Devoma
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Devoma, We're happy that you were 'very satisfied' and would stay here again. Thank you for reviewing us! More 

Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 March 2016 via mobile

The front desk staff was professional and pleasant. They quickly had us on our way to the large clean rooms. They even printed out directions to a nearby Sunrise Easter service. The breakfast was good, unfortunately they were understaffed and it took over an hour. All the employees we encountered were friendly and helpful.

Helpful?
Thank Collin N Cather... B
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Collin, thank you very much for the 5-star TripAdvisor review. We're happy that you enjoyed your stay and found all to your liking. I apologize about the breakfast wait time, we appreciate your patience. We hope you'll visit again. More 

Tampa, Florida
2 reviews
Reviewed 24 March 2016

I've stayed at other hotels such as the Hilton Orlando, Rosen Plaza, Disney Coronado Dprins,etc. While I understand you get what you paid for, I found this hotel through the Hilton website as I never visited this area before. The overall hotel was good. I do take pride in customer service and while it was not bad it could have... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer320
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Jennifer320, those beautiful Orlando resort hotels you mentioned are definitely excellent. At our 3-star level-of-service hotel, we pride ourselves on providing excellent customer service, so your comments are greatly appreciated. Without such feedback, we cannot work to ensure that other guests are not similarly under-impressed. Thank you for taking the time to share your experience with us. More 

Kansas City, United States
1 review
Reviewed 21 March 2016

Great hotel and the staff was very nice and help full. The location was close to the beaches and shopping. The room was clean and the cleaning staff helped keep up with my two boys and their messy habits.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joshua A
PVBManager, General Manager at Hilton Garden Inn Jacksonville / Ponte Vedra, responded to this review

Dear Joshua A, Thank you for your terrific TripAdvisor review. We greatly appreciate hearing such appreciative remarks from our guests. We hope you'll visit us again. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the entrance of renowned TPC Sawgrass, minutes from beautiful northeast Florida beaches, the award-winning Hilton Garden Inn in Ponte Vedra Beach offers a unique boutique hotel experience with all the amenities and service you expect from a Hilton hotel. Of our 127 large rooms, 61 are suites, some with jetted tubs. Our unrivaled location in the middle of Florida's First Coast of Golf ensures that we're a golfer's haven, but there's plenty more for our guests to enjoy off the links. Several outstanding restaurants, a spa, and a large variety of upscale shops are within a few minutes' walk in Sawgrass Village. If you're in the mood to explore, stroll the beach at Mickler's Landing, hike Guana River State Park by trail or by kayak, or charter a boat for some offshore fishing at nearby Mayport Naval Station or Vilano Beach. Of course, you don't have to leave our northeast Florida Beaches Area hotel to find something to do. Start your day with our breakfast buffet or your own cooked-to-order breakfast. Take a refreshing dip in our heated outdoor pool or a soak in our heated spa. Get your heart pumping in the complimentary fitness center, or relax by the fireplace in the lobby library with a good book. Complimentary high speed wireless Internet is available throughout the hotel, including the business center. If you're planning a business meeting, conference, a beach wedding or social event, the Hilton Garden Inn can accommodate groups of up to 100 guests in more than 1900 square feet of configurable indoor and outdoor meeting space. Whether it's a golf vacation, a romantic Florida getaway, business travel, or a social event, the Hilton Garden Inn in Jacksonville/Ponte Vedra is your ideal destination. ... more   less 

Additional Information about Hilton Garden Inn Jacksonville / Ponte Vedra

Address: 45 PGA Tour Blvd, Ponte Vedra Beach, FL 32082
Region: United States > Florida > Ponte Vedra Beach
Price Range: $157 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Jacksonville / Ponte Vedra 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hilton Garden Inn Jacksonville / Ponte Vedra Hotel Ponte Vedra Beach
Hilton Ponte Vedra Beach
Ponte Vedra Beach Hilton
Hilton Garden Inn Ponte Vedra
Hotel Style:
#2 Business Hotel in Ponte Vedra Beach
#2 Family Hotel in Ponte Vedra Beach
#3 Romantic Hotel in Ponte Vedra Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Jacksonville / Ponte Vedra staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Jacksonville / Ponte Vedra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the side of the building above Mulligan's Pub unless you want to be up all night due to noise from patrons”
 of 5 bubbles HeritageSoftail14843, 28 Oct 2016 | Read review
“All should be nice.”
 of 5 bubbles kennzeagle1, 20 Oct 2016 | Read review
“Not sure. It sits in a plaza. My room overlooked the parking lot.”
 of 5 bubbles SF445, 10 Aug 2016 | Read review
“We stayed on top floor and it was quiet.”
 of 5 bubbles smrobin01, 21 Jun 2016 | Read review
“I would stay away from elevators.”
 of 5 bubbles marybel1, 27 May 2016 | Read review
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