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Mainstay Suites

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239 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Indianapolis, Indiana
Reviewed 16 March 2016

This is one of only two places in town to stay. It's in the middle of the woods, basically, so it's easy to pass it up when you're looking for it. The room was a bit small, but they do have a nice small kitchenette. It may have been only our room, but the heating and air unit made a...

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Helpful?
Thank GlendainIndy K
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, I'm glad you enjoyed your stay (for the most part) and I wanted to let you know that we are updating all of our guestrooms with larger flat screen TV's, new furnishings (including beds!), and improving our property in general. I'm sorry you didn't enjoy the benefits of one of our newly renovated suites but I hope you...

Pace, Florida
Reviewed 9 March 2016 via mobile

Chain hotel. Large, clean, quiet room except when the garbage truck came at 6 am causing enough ruckus to wake you up (room 320-backside of bldg) well stocked kitchenette. Caveat- gps led astray. Hotel is east of port st joe near sacred heart medical buildings.

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Helpful?
Thank TravelingfromPace
TCPMI, Public Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Oh my! You were awakened by a noisy dump truck and still gave us a good review! Very kind of you:) I'm glad you enjoyed your guestroom and hope you will come back soon.....(we will put you at the other end of the building).

Reviewed 7 March 2016 via mobile

My husband and I are loyal choice privileges hotel users. We have had many free nights consequently. We were looking for a place to stay overnight on a trip along the Emerald Coast. Mainstay was perfect. Great staff. Clean and relatively inexpensive. It would be a great base for a several day stay.

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Helpful?
Thank Barbara S
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, I'm so pleased that we were a pleasant stop on your tour of our lovely coastline. And we thank you for your loyalty to Choice Hotels!

Reviewed 23 February 2016

We've stayed at this clean, pet-friendly hotel twice. For the area the price is reasonable and the hotel is in good shape. The only complaint would be the beds are not that comfortable and are noisy, but I've experienced worse. There's a nice little kitchenette with two burners, microwave, and a good-sized fridge. It's off the beaten path and not...

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Helpful?
Thank Cindy M
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Thank you for choosing to stay with us again on your recent visit to this area. We are pleased that you join our many other guests with pets who enjoy our pet friendly accommodations, our pet friendly beaches and our convenient location! We look forward to seeing you again soon!

alexandria va
Reviewed 15 February 2016

3 rooms, kitchen equipped. very comfortable. next to Sacred Heart hospital. No road noise or guest noise. Breakfast basic continental but ok. Hotel is on 98 east of Gulf Breeze but traffic is not a problem.

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Helpful?
Thank ritch62
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, We thank you for the "plug" on social media! and we are pleased that you enjoyed your recent stay with us. As noted in your comments, we don't have traffic or overcrowding issues on the highway or on our beaches! We hope that you will consider staying with us again the next time you are in the area....

Saint Louis, Missouri
Reviewed 15 February 2016

This was our fourth time at Mainstay and the only complaint this time was that the sofa cushions need replacing. Staff is very friendly and helpful. Cleans are clean and nice. The best part for us is that it is pet friendly, but the humans are not subjected to a subpar room as well. Will continue to stop here on...

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Helpful?
Thank Jeanette W
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guests, First off I'd let me thank you for your loyalty to our hotel. With four stays, you and your pet are on the fast track to becoming "regulars"!! Guests will sometimes inquire about the quality of our pet rooms and my typical response is that pet owners don't want a "stinky" or "doggy smell" room either! Our housekeeping...

Reviewed 17 January 2016 via mobile

Booked last minute to meet family for New Years..clean facilities located in quite area. The staff were awesome and so very helpful. Pet friendly. Breakfast good. We will definitely be back again very soon and will be booking here

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Helpful?
Thank Belinda S
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Happy New Year! And thank you for choosing to stay with us. Hopefully you participated in the "Celebrate Twice" event which is a really fun way to say goodbye to the old year and usher in the new year, not once, but twice!! If not, be sure to next year:) We appreciate your nod of approval and look...

Denver, Colorado
Reviewed 4 January 2016

My wife and I stayed for one night in an accessible room. This was large (with separate bedroom) very close to the lobby and easy to access. The staff were very friendly and helpful. Everything was clean and well maintained. Breakfast was the usual simple Choice hotels fare, but the breakfast room overlooked the swimming pool and forest beyond through...

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Helpful?
1Thank Richard I
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Thank you for making time to share your recent experience at our hotel. Your comments and your business are greatly appreciated. As you mentioned, we are located in a naturally pretty setting somewhat off the "beaten path" and, as you pointed out as well, our employees are genuinely interested in providing the best guest services and accommodations possible....

Boston, United Kingdom
Reviewed 13 November 2015

Clean and nice staff, big rooms but a few downsides. The beds are noisy and worn out, need replacing urgently. The pool is cold, stone cold, needs to be a bit warmer. The breakfast is poor, no bacon etc. Poor choice of yogurt and not much fruit. It is quite hard to spot on the way out of St Joe...

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Helpful?
1Thank kenty
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

Dear Guest, Well, the good news is we are rolling out some new items for breakfast this week! Freshly baked biscuits, country style gravy, and sausage links will be served 7 days a week along with our traditional continental breakfast offerings. Additionally, our property is undergoing a room by room repair/replacement project which includes new box springs and mattresses, as...

Florida
Reviewed 9 November 2015

Our recent stay left us smiling. The rooms and facility are clean, comfortable, and nicely decorated. Mostly the staff and Tina, the manager, were so welcoming, so accommodating, what a pleasure. The town of St. Joe is sweet with a great restaurant, "Provisions" .

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Helpful?
Thank 1429tom
TCPMI, Guest Relations Manager at Mainstay Suites, responded to this review

We appreciate the great shout out you have given us (and Provisions! yum!) and to our cozy, coastal community. Praise from our visitors is very motivating and rewarding. Thank you.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Mainstay Suites

Address: 3951 E Highway 98, Port Saint Joe, FL 32456-5318
Region: United States > Florida > Florida Panhandle > Port Saint Joe
Price Range: $122 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mainstay Suites 2.5*
Number of rooms: 67
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Also Known As:
Mainstay Suites Hotel Port Saint Joe
Mainstay Port Saint Joe
Mainstay Suites Port Saint Joe
Port Saint Joe Mainstay
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Questions & Answers

Here's what travellers have asked, with answers from Mainstay Suites staff and other travellers.
8 questions
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Crown Point, Indiana
over a year ago
Griffin, Georgia
12 days ago
Leesburg, Florida
over a year ago
Marietta, Georgia
over a year ago

See all questions (8)

Questions? Get answers from Mainstay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.”
 of 5 bubbles Eulalia_3, 5 Jan 2017 | Read review
“Has elevator, so any room is acceptable.”
 of 5 bubbles donnanwill, 31 Dec 2016 | Read review
“First floor rooms best with pets!”
 of 5 bubbles jnbGeorgia, 29 Dec 2016 | Read review
“Noticed a few dogs at the hotel but it was amazingly quite.”
 of 5 bubbles jol375, 23 Nov 2016 | Read review
“Quiet, convenient to hospital and medical park.”
 of 5 bubbles Matt_R_12345, 8 Nov 2016 | Read review
5 of 5