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Casa Monica Resort & Spa, Autograph Collection

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Casa Monica Resort & Spa, Autograph Collection
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1,631 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
Ocala, Florida
Reviewed yesterday NEW

This is not my first review of this hotel. Everytime we have come it has been outstanding. Not this time. We reserved a suite because we had brought our granddaughter and she needed her own sleeping space. She had the "pull out sofa". When we got there it was not made up, and the mattress might as well had been...

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Helpful?
Thank cruisinmimi
Zebulon, North Carolina
Reviewed 2 days ago NEW

Hotel as described by many is different. Worth a couple nights stay to take it all in. The rooms are dark and heavily decorated, but I liked it. It wasn't your standard room...but you pay for it! Rooms are a bit pricey and we only stayed here because we are avid Marriott members. I wasn't very happy about the points...

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Thank obx98
Reviewed 4 days ago NEWvia mobile

Nice hotel and thanks to the valets and staff for telling me that Cellar 6 is the go to spot for drinks, food and live music. Had a blast at Cellar 6! Really enjoyed my stay here. The rooms are nice and clean. Everything is within walking distance. I would recommend staying here.

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Thank JR R
Orlando, Florida, United States
Reviewed 5 days ago NEW

My son reserved it for a wedding party of 7 plus a 5 and 1/2 month yr old baby. There was ample room for everyone. The amenities were fantastic....The 2 Queen size beds in the bedroom on the first floor had plenty of closet space and suitcase tables, plus, walking space....

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Thank rose7901
New York City, New York
Reviewed 1 week ago

I needed a full service hotel with certain features for health reasons. This hotel was my only choice. It in the old town and one can walk to almost all sites. Room was large and had the features I needed. Room was a bit tired with some old paint and missing grout but very clean. Would be a three star...

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Thank rwfishermn
Orlando, FL / Palm Springs, CA
Reviewed 1 week ago

Stayed many times before and all were luxurious, attentive & spoiling experience. This time....not just disappointing, it was downright bad. lack of attention-to-detail, particularly bathroom cleanliness was disturbing. No concierge. Rude front desk and to top it off, overbilling to the point of gouging. Now Casa Monica Folks, listen-up please! What's wrong with you? New GM or something? Better fix...

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Helpful?
Thank BigWhale
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Guest, While I was disappointed to learn about your experience, I am grateful for your valued comments which will help us to improve. We are truly committed to providing our guests with the upmost in service excellence. Please except my sincere apology! As our valued guest and in the hopes that we can regain your trust, we would like...

Reviewed 1 week ago

The Casa Monica is in the heart of historic St. Augustine. We stayed on our way down to Naples from Aiken and liked it so much we stayed again on the way back. We opted for one of their one-bedroom suites, so it wasn't cheap. But it was worth it. St. Augustine is a fascinating place with lots of little...

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Thank Tom W
Eastbourne, United Kingdom
Reviewed 1 week ago

We stayed at this hotel for Christmas 2016. It was the last hotel we stayed at on a 17day holiday and the most expensive . The hotel is beautiful and in a lovely location within the historic district of St Augustine . When we arrived at the hotel we were surprised that we did not have a fridge in our...

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Thank 974janetr
KesslerCorporate, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Hello 974janetr We are glad you and your family were able to spend your extended holiday with us at the Historic Casa Monica Resort and Spa. We thank you for your feedback during your recent visit and understand how having a refrigerator in your guest room is of importance. Please feel free to contact me if I can be of...

Reviewed 1 week ago

I was genuinely surprised when I walked in. The hotel had the feel of a bit of a spending spree at the souks of Tunisia. A weird mishmash of Araby ornaments and pseudo-Moorish/Spanish furnishings. It was made worse when we got to our room which was HEAVY and I mean HEAVY in decor. A strange mix of English Victorian with...

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Helpful?
Thank Mark H
KesslerCorporate, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Good Day Mark H Thank for you feedback from your recent stay at the Historic Casa Monica Resort & Spa. Please feel free to contact myself directly to obtain more details about the service encounters your experienced on property or have any further questions I can assist with. Thank you Matthew Ceballos 904-827-1888

England, United Kingdom
Reviewed 1 week ago

We stayed in Casa Monica when we went to see the city lit up for the holidays. It was an excellent central location, within walking distance of everything we wanted to see. The restaurant in the hotel is excellent, if a little pricey, but since the hotel is top rated, I expected this.

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Helpful?
Thank Irene M

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova St, Saint Augustine, FL 32084-4424 (Formerly Casa Monica, Autograph Collection)
Region: United States > Florida > Saint Augustine
Price Range: $309 - $632 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel
Hotel Style:
#5 Business Hotel in Saint Augustine
#12 Family Hotel in Saint Augustine
#13 Romantic Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Casa Monica Resort & Spa, Autograph Collection staff and other travellers.
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Questions? Get answers from Casa Monica Resort & Spa, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“407 has 2 floors with a King size bed upstairs and a bathroom, Living,bedroom. bathroom downstairs with plenty of extra space.”
 of 5 bubbles rose7901, 12 Jan 2017 | Read review
“ask for upgrade in Marriott member”
 of 5 bubbles rwfishermn, 10 Jan 2017 | Read review
“The hotel was quiet even though it was full”
 of 5 bubbles 974janetr, 9 Jan 2017 | Read review
“Main redeeming feature is good views so high levels”
 of 5 bubbles I3983PImarkh, 8 Jan 2017 | Read review
“Spend the money for a room not on the pool in case they book an event.”
 of 5 bubbles VanceOTR, 4 Jan 2017 | Read review
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