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Casa Monica Resort & Spa, Autograph Collection

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Casa Monica Resort & Spa, Autograph Collection
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1,601 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Monica Resort & Spa, Autograph Collection
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Showing 1,546: English reviews
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 January 2015 via mobile

The place is beautiful and nice location to stay one night. But the restaurant is super pricy compare to service and food quality. There are plenty of decent restaurants right outside to eat out. They need to do better on the price to be competitive.

Helpful?
Thank toto n
KesslerCorporate, Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Thank you for taking the time to share your feedback regarding your recent vist to Casa Monica and 95 Cordova. We strive for excellent service and quality of food. I regret to hear that you did not recevice that during your recent visist. We are currently in the process of changing our menu and concept in the restaurant as well... More 

Chapel Hill, North Carolina
Level Contributor
187 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 3 January 2015

We booked three rooms for a wedding this upcoming June. Keesha in reservations was not a good listener and was extremely rude. Her impatience and lack of listening skills caused her to make mistakes during the reservations process. I ultimately received confirmation for only one room. As a result, I started to look for other accommodations in St. Augustine. I... More 

Helpful?
4 Thank Mary L
KesslerCorporate, Front Office Manager at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Mary L, I apologize that you had an unpleasant experience with our Marriott Central Reservations Department. We will forward your experience to them. Unfortunately, we are unable to know what call center it was since our reservations are not taken on property. I do see three reservations in June under Mary L . I do see they were all three... More 

Miami, FL
Level Contributor
115 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 January 2015

My husband and I have been coming to St. augustine for several years and have stayed at several places there and this is by far our favorite. It is a beautiful old building that has been totally modernized for guest comfort. It is in one of the best locations with excellent service, very beautiful furnishings and views and very nicely... More 

Helpful?
1 Thank anoasis
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 January 2015 via mobile

We stayed at this hotel for 5 nights including new years. The staff is outstanding and courteous. The rooms are lovely and you can't beat the location. The only negative is the regular events held by the pool which render the pool deck closed for 2 1/2 hours twice during our 5 night stay. This would have been less irritating... More 

Helpful?
Thank horsechk
Bradenton Beach, Florida
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 January 2015

With fees and parking, our total bill was 430.00! We could not get a call back from room service after three tries over a two hour period(5-7 pm) We arrived in the 27th and could not get in the restaurant, or the bar area -which was a makeshift set of odd tables and chairs the interrupted the walking traffic out... More 

Helpful?
Thank sherring101
KesslerCorporate, Food & Beverage Director at Casa Monica Resort & Spa, Autograph Collection, responded to this review

Dear Valued Guest, Thank you for sharing your feedback regarding your recent visit to the Casa Monica Hotel and 95 Cordova. I sincerely apologize for the delayed response you described regarding your experiences with In Room Dining. As we strive to answer phone calls within 3 rings, your experience fell short of both your expectations and our service standards. I... More 

Fort Lauderdale, Florida
Level Contributor
105 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 1 January 2015

Beautiful hotel in the best location for old town St Augustine and why would you want to be anywhere else, unless you're there for the beaches. The Autograph collection hotels are decorated with unique pieces of art. The hotel staff were uniformly polite and helpful. Stay here and walk to everything.

Helpful?
1 Thank Ann9876
Tampa, Florida
Level Contributor
138 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 30 December 2014 via mobile

I stayed just one night this time with a few family members during a quick impromptu visit to St. Augustine for some sightseeing. You just can't beat this hotel for service and location. It is so beautiful and historic and located in the center of town right near lots of things to see and do. There is an Old Town... More 

Helpful?
2 Thank wellsdp
Palm Harbor, Florida, United States
Level Contributor
221 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 29 December 2014

Take a step in time and enjoy luxury at its finest. Case Monica is your go to hotel in the area. Not only is the atmosphere transcendent of times past, the quality and service reflect the care and attention expected of such a fine establishment. Looking for something special? This is it.

Helpful?
1 Thank Bob L
chicago
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 December 2014

Cool Autograph property. Located right in the middle of downtown St. Augustine. Upgraded to a really nice suite on top floor with only a few rooms and nice view of central square. It was a little cool the night we stayed and we thought we would hit hot tub. Pool area has a nice vibe and is located in middle... More 

Helpful?
Thank makmalmac
Gainesville, Florida
1 review
Reviewed 25 December 2014

My family and I had a fantastic at the Casa Monica, which is not only a beautiful establishment, but also an incredible experience due to the dedicated and friendly staff who are always working their hardest to serve the guests. Percy and Elvis, to name a few of the waiting staff, were incredibly helpful to us and we appreciate them... More 

Helpful?
Thank Olivia C

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service

Additional Information about Casa Monica Resort & Spa, Autograph Collection

Address: 95 Cordova Street, Saint Augustine, FL 32084 (Formerly Casa Monica, Autograph Collection)
Region: United States > Florida > Saint Augustine
Price Range: $305 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Monica Resort & Spa, Autograph Collection 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Casa Monica, Autograph Collection Hotel Saint Augustine
Casa Monica Saint Augustine
Casa Monica St Augustine
Hotel Casa Monica
Casa Monica Hotel
Hotel Style:
#5 Business Hotel in Saint Augustine
#12 Family Hotel in Saint Augustine
#13 Romantic Hotel in Saint Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Casa Monica Resort & Spa, Autograph Collection staff and other travellers.
8 questions
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Questions? Get answers from Casa Monica Resort & Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to any of the tower suites for the full experience. It's worth the extra cost.”
 of 5 bubbles joecpa1, 28 Nov 2016 | Read review
“Rooms with view of square on Lightner Museum side of hotel. Upper floors with view of Waterway.”
 of 5 bubbles nolejacket2459, 27 Nov 2016 | Read review
“Ask for a room which faces the Lightner museum or "square" and on a high floor.”
 of 5 bubbles JudeSh49, 26 Nov 2016 | Read review
“We stayed in a quiet corner room on the north-east side. The hotel is a whole city block, so some rooms require a walk.”
 of 5 bubbles DavidSarasota, 12 Nov 2016 | Read review
“Don't get a room directly at pool level. Keeping the heavy drapes closed makes the room really dark.”
  • The rooms are very dramatic
 of 5 bubbles DawnM160, 1 Nov 2016 | Read review
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