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Quality Inn Outlet Mall

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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Quality Inn Outlet Mall
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284 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Bath UK
Reviewed 22 April 2015 via mobile

Stayed four nights, the lady who always seemed to be on reception was very friendly and helpful. The rooms were a good size and well equipped. Plenty of places to eat within a short drive, St Augustine is about a twenty minute drive away. The hotel is just of the highway so there is a bit of traffic noise, but...

1Thank Zhoecjm
Madison, Indiana
Reviewed 14 April 2015

Amazing customer service. The people were awesome!!! They were so accomodating when we were stranded due to car trouble...will absolutley come back! The lake behind was beautiful as well. Great place to stay close to a lot restaurants and not far from downtown and beach.

1Thank layhalauderdale
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for starting with us & we are thrilled to hear that you enjoyed are large selection of tv channels. Thank you for staying with us.

Reviewed 10 April 2015

Stayed three nights and the rooms were very clean, nice LCD TV with DIRECTV, and the breakfast was good. Well worth it. Next door to one outlet mall and across the street from the other. Several golf courses nearby, including the World Golf Village, next exit north on I-95. Wi-Fi worked fine.

2Thank AvalonXLS
Palm Coast, Florida
Reviewed 6 April 2015

my sister and i spent halloween weekend here so that we could enjoy the nightlife in st. augustine. its about a ten minute drive from the hotel to downtown area. all the downtown hotels are wayyyy too pricey so we stayed here. front desk staff was lovely and pleasant the whole time, and they let us check in an hour...

3Thank Katherine Z
Miami, Florida
Reviewed 2 April 2015

We stayed during spring break and this hotel was the only option available. Upon arrival the receptionist had a migraine so she did her best to check us in. The room was horrible! when we opened the door, we were hit with a musty, strong odor. The air conditioning was turned off which I believe exacerbated the odor. We could...

Thank lyndapp
Miami, Florida
Reviewed 30 March 2015

I couldn't believe the horrible smell as soon as I opened the room door, it was like urine, I had to buy Clorox, air freshener and candles and the smell never went away completely. They say they offer free hot deluxe breakfast, that's not true at all, what they have is frozen eggs and little hamburgers they warm one by...

1Thank Rolando F
Reviewed 16 March 2015 via mobile

Very clean and modern! Kurt and staff very friendly. Great little breakfast. Have stayed in lots of hotels and this was a pleasant surprise! Most hotels have at least one thing wrong in room but upkeep here is good. Room smelled fresh when I went in. Sam even had a brownie ready for me on checkin!

Thank Elaine S
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for staying with us & your positive words, It truly means a lot to us. Hope to see you soon!

Reviewed 15 March 2015

Stayed here for bike week (just 50 minute drive north of Daytona). Facility is very clean, everything worked as expected, and staying there was a pleasure. The staff was friendly and helpful, even offering fresh made brownies upon a late check in. Room included breakfast which was a cut above what we've seen at other facilities. And the price was...

Thank Dale D
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Dear guest, We truly appreciate your feedback about our hotel. Thank you for all the wonderful comments. I will share this information with the entire staff.

Peoria, Illinois
Reviewed 25 February 2015

Close to the interstate , but 10-15 minutes drive from historic St. Augustine. Very clean and comfortable The staff is always helpful. Neighborhood is safe enough. The breakfast area is admittedly small but the breakfast was more than adequate. Good value for the money.

Thank d e
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for choose our hotel & we are very pleased to hear you enjoyed your stay. See you next time you are in this beautiful city.

Winnipeg, Canada
Reviewed 24 February 2015

We only stayed one night as we heading back home but our stay was absolutely great.Extremely well maintained,close to the outlet stores and downtown St A. Staff were friendly and helpful.Great breakfast.All in all very good value for the dollar.would stay here again in a heartbeat.Special thanks to Mita Patel,the manager.

Thank len d
vacations_0723, Manager at Quality Inn Outlet Mall, responded to this review

Thank you for rating our hotel as excellent!! We strive to deliver the best of service & the most for your money. Thank you again!

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14/05/2017 15/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come stay at the Quality Inn outlet mall & get a feel for the old city charm, breathtaking beaches, historic sites, Outlet Mall & World golf Village. This hotel strives on Customer Service and has all the features & amenities you are looking for. Our hotel is centrally located within 5 to 10 minutes from St. Augustine attractions including Historic Downtown St. Augustine, The Fountain of Youth, Flager College, Ponce De Leon Bike trail, St. Augustine Alligator Farm, World Golf Village, St.John County Convention Center. Anastasia State Park, Outlet Mall. St.Augustine is an unforgettable place & you can easily experience all the "ancient city" has to offer at the Quality Inn Outlet Mall located next to 300 Outlet Mall Stores and I-95. This hotel is located in St. Augustine and is 5 miles from the historic District. ... more   less 

Additional Information about Quality Inn Outlet Mall

Address: 2310 State Road 16 & I-95, St. Augustine, FL 32084 (Formerly Quality Inn Saint Augustine)
Region: United States > Florida > St. Augustine
Price Range: $115 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Outlet Mall 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Saint Augustine Holiday Inn
Holiday Inn Saint Augustine
Hotel Style:
#6 Best Value Hotel in St. Augustine
#14 Business Hotel in St. Augustine
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Outlet Mall staff and other travellers.
1 question
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Tallahassee, Florida

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor just unload to room”
karynas2013, 21 Apr 2017 | Read review
“all rooms are good and quiet”
amrikk, 19 Apr 2017 | Read review
“I like 1st floor as it is easy for loading and unloading car.”
O1408XYjimw, 4 Apr 2017 | Read review
“Good quality/price”
ricliz, 3 Apr 2017 | Read review
“No elevator, so ask for ground-floor room if needed.”
indianahomeguy, 5 Mar 2017 | Read review
5 of 5
US$76* /night
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