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    Ascend Collection Castillo Real

    530 A1a Beach Blvd, Saint Augustine Beach, St. Augustine, FL 32080-7933
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    03/09/2017 04/09/2017
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    US$178
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    Traveller (259)
    Room & Suite (148)
    Pool & Beach (45)
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    Overview
    • Excellent58%
    • Very good30%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Ascend Collection Castillo Real
    Special Offer: Choice Privileges Points
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    La Fiesta Ocean Inn & Suites
    876 reviews
    #1 of 10 hotels in Saint Augustine Beach
     
    DoubleTree by Hilton Hotel St. Augustine Historic District
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    Best Western St. Augustine Beach Inn
    762 reviews
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    Courtyard by Marriott St. Augustine Beach
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    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (846)
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    1 - 5 of 825 reviews

    Reviewed 2 days ago

    Are you OK with your room door staying open for hours while the maid cleans a room down the hall? If so, avoid this place like the plague! My sister was in our room at about 9 am and heard our door being opened. Turned...More

    Thank katg0
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded today

    Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. It is very important as we use this information to provide the best service possible for all of our future guest. I apologize that we were unable to meet your expectations...More

    Hotel's Favourite
    Reviewed 23 June 2017

    Absolutely a Wonderful Stay, we can't say enough Great Things...Highly Recommened!! Beautiful room with a beach view, very clean with nice layout and a balcony. Travertine and granite adds to the wonderful roomy hot tub within the room and large walk in shower. Room has...More

    Thank kdeal
    Response from Sterling A, Front Desk Supervisor at Ascend Collection Castillo RealResponded 27 June 2017

    Dear kdeal, Thank you for providing our property with feedback. I am so happy to hear that you had a great experience during your stay with us, and that our General Manager, Stacey, helped to provide you with that experience! We have a great team...More

    Reviewed 1 week ago via mobile

    I stayed here 2 nights. For over $240 a night, this hotel was very dissatisfactory. Starting with the women's bathroom in the lobby. It had no toilet paper, Kleenex or paper towels. Really? And it was a bit messy. For this high price with many...More

    Thank Terry C
    Response from Stacey L, General Manager at Ascend Collection Castillo RealResponded 1 week ago

    Dear guest, I am very disappointed to hear that we were unable to meet your expectations. I have read your response and I am very surprised at the service you received during your stay as that is not the level of customer service that we...More

    Reviewed 2 weeks ago

    This is the 4th time we have stayed at this property and there is a reason why we keep coming back. The hotel is very clean and always upgraded and the hotel is very quiet even when it's full. The staff as always is very...More

    Thank Gigibeanz
    Response from Sterling A, Front Desk Supervisor at Ascend Collection Castillo RealResponded 2 weeks ago

    Dear Gigibeanz, Let me start by saying how much we appreciate you for providing feedback on your most recent stay with us, and for also being a return guest. When guests return to us year after year, we know we are providing an unbeatable experience!...More

    Reviewed 4 weeks ago

    My husband and I stayed here for a few days on our first visit to St. Augustine. We liked the hotel quite a bit - here were our thoughts upon leaving it: Pros: -The staff could not be nicer. They were all extremely helpful and...More

    1  Thank Elyse E
    Response from Sterling A, Front Desk Supervisor at Ascend Collection Castillo RealResponded 3 weeks ago

    Dear Elyse E, I would first like to thank you, so much, for providing us with your detailed feedback. We listen to our guests carefully and this much detail is very helpful for not only our staff, but also other travelers. I am so happy...More

    La Fiesta Ocean Inn & Suites
    876 reviews
    #1 of 10 hotels in Saint Augustine Beach
     
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    Best Western St. Augustine Beach Inn
    762 reviews
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    Courtyard by Marriott St. Augustine Beach
    255 reviews
    #5 of 10 hotels in Saint Augustine Beach
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$135 - US$242 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Saint Augustine Beach
    • #2 Romantic Hotel in Saint Augustine Beach
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 60
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Choice Hotels, Priceline, Orbitz, Cancelon, TripOnline SA, Travelocity, Hotwire, Agoda, getaroom.com and HotelQuickly so you can book your Ascend Collection Castillo Real reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • St. Augustine >
    • Saint Augustine Beach
    • Also Known As
    • Ascend Collection Castillo Real Hotel Saint Augustine Beach ,
    • Castillo Real Clarion Collection ,
    • Clarion Collection Saint Augustine Beach ,
    • Clarion Saint Augustine ,
    • Saint Augustine Clarion
    Add Photo Photos
    Traveller (259)
    Room & Suite (148)
    Pool & Beach (45)
    Dining (25)
    Hotel & Grounds (186)
    Bathroom (16)
    Business Centre & Event Rooms (2)
    Nearby
    Best Western St. Augustine Beach Inn
    762 reviews
    .12 km away
     
    La Fiesta Ocean Inn & Suites
    876 reviews
    1.16 km away
     
    Courtyard by Marriott St. Augustine Beach
    255 reviews
    .28 km away
     
    DoubleTree by Hilton Hotel St. Augustine Historic District
    1,391 reviews
    7.73 km away
     
    Nearby Restaurants
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    4,492 reviews
    .40 km away
    Nearby Attractions
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    14 reviews
    .68 km away
    Lakeside Park
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    1.17 km away
    Fiesta Falls Miniature Golf
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    1.23 km away
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    .69 km away
    Ask a question
    Questions & Answers
    ElaineLL3
    8 February 2017|
    Answer
    Response from Stacey L | Property representative |
    Hello ElaineLL3, Unfortunately we do not accept pets. Sincerely, Adelheid Salas
    1
    Vote
    pouletmaison
    25 January 2017|
    AnswerShow all 4 answers
    Response from Stacey L | Property representative |
    Yes we provide free parking for our guests.
    1
    Vote
    Charles H
    6 June 2016|
    AnswerShow all 8 answers
    Response from loonqueen | Reviewed this property |
    They have an elevator.
    0
    Votes
    Room Tips
    "The higher floors will give you better ocean views."
    Read review
    "third level is quiet"
    Read review
    "All rooms seem to be well insulated from noise around you- could not hear the neighbors.. Suites available..."
    Read review
    "All rooms seem very quiet - even on first floor."
    Read review
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