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Hilton Garden Inn St. Augustine Beach

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725 Reviews from our TripAdvisor Community

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Showing 703: English reviews
louisville
Reviewed 1 April 2016

I've stayed here many times. It's a beautiful hotel, in a great location. My Last stay on Easter weekend every time I tried to go to the hot tub a throng of local teenagers were in it. You'd see them walk through the parking lot, in through the exterior gate and then leave much later the same way. I felt...

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Helpful?
2Thank LJScar
Kristin D, Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for sharing your thoughts with us. It is very important to us that our guests get to enjoy all our amenities. Please next time inform the front desk and we will be sure to remedy the situation immediately. Thank you for the nice comments and we hope you can come visit us again soon!

Urbana, Ohio, United States
Reviewed 29 March 2016 via mobile

We spent our first night here, since we could not check into our beach house until Saturday. We booked a family room ( 4 adults traveling with a 17 month old). The room was much larger than expected and gave our daughter plenty of place to run around and play. Very clean room! We did not visit the pool or...

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Helpful?
3Thank Jessica H
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you so much for taking the time to review our property! We continually strive to give our guest's the best experience possible while here at our hotel. We are so glad we were able to show you what we do best and hope we see you back again in the near future!!

Virginia Beach, United States
Reviewed 27 March 2016

This specific Hotel is very old; it would be great if it were modernized. Most Hotels offer free breakfast this one did no. This is not what I expect from a Hilton Garden inn or as a HHonors member. There is a Hampton in directly across the street that and is much nicer. I will stay there next time. The...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Jospeh S
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Miami, United States
Reviewed 27 March 2016

Clean and convenient. Extremely overpriced for an average hotel room. There was a lot of door slamming down the halls and a group of drunks coming down the hall screaming at each about how they didn't have too much to drink.

Review collected in partnership with Hilton Garden Inn
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1Thank Jarrod L
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to review our property. We sincerely your feedback and work diligently everyday to improve our guest's experience. We hope you will consider staying with us again in the future.

Brazil, Indiana
Reviewed 26 March 2016 via mobile

Overall it was fine... It was clean, friendly staff, lobby smells good with the goodies they leave out for the guests. I would recommend this for someone looking for a decent place in the area. It is also just a few blocks from historic St. Augustine which is really convenient.

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1Thank ErichE123
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to review our hotel. We sincerely appreciate all feedback given and hope that we see you back again in the near future!

Saint Marys, Pennsylvania
Reviewed 21 March 2016 via mobile

This place needs a little remodeling and updates to enter the new millennium. Its looking and smellin a little tired. Not what were used to from Hilton as an HHonors loyal member. Breakfast service costs extra $11.95 (its a good breakfast with meat) Thats usually included and kinda tacky these days. Watch the front turn into hotel or you'll lose...

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Helpful?
1Thank Patrick S
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and are truly sorry we fell short during your stay. We hope that you will give us another try in the future so we can show you what we do best.

Ferrisburg, Vermont
Reviewed 21 March 2016

Nice hotel at a great location. Big room with a comfortable bed and big bathroom...we had a king room with spa tub though we did not use the tub so I cannot comment on that. Very nice couch and chair with plenty of space between it and the bed area.

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1Thank plhvt4
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to review out hotel! We appreciate all feedback and love hearing when we do things right!! We are overjoyed that you had a great experience here and hope to see you back again in the near future!!!

Miami, Florida, United States
Reviewed 20 March 2016 via mobile

Just cross the street and you'll be at the beach, so the location is very good, and if you like to walk and enjoy the weather this is perfect... The hotel is fine, the lobby and the pool are good, but the rest is ok... Nothing spectacular. They serve breakfast but is not included in the regular room, so if...

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Helpful?
1Thank Linda M
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to review our property. We greatly appreciate all feedback given to us from our guests. We hope to see you back again in the near future.

Binghamton, New York
Reviewed 12 March 2016

The Hilton Garden Inn is just a block from the beach in a shaded area between 15th & 16th Streets. There is plenty of free parking all around the building. The lobby is tastefully decorated with a breakfast buffet for $12 a person. It has an outdoor pool only with an exercise room, laundry facilities and computer room. Our room...

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Helpful?
2Thank James P
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you so much for taking the time to review our property. We greatly appreciate all feedback and truly love hearing when we are able to give our guests the outstanding service they deserve and come to expect with the Hilton brand. We hope to see you back at our property in the near future!!

Ottawa, Canada
Reviewed 7 March 2016

The beach is super wide and amazingly safe/clean. Nice little beach community with some decent restaurants. We were placed in a second floor room where the air-conditioner broke times and needed to be replaced (at 2:00am with kids in bed). We were moved to a ground floor where people constantly came over a peered in our room until we closed...

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Helpful?
1Thank OntarioTravelGuy2016
Kristin D, General Manager at Hilton Garden Inn St. Augustine Beach, responded to this review

Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn St. Augustine Beach

Address: 401 A1A Beach Boulevard, Saint Augustine Beach, Saint Augustine, FL 32080
Region: United States > Florida > Saint Augustine > Saint Augustine Beach
Price Range: $233 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Augustine Beach 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Augustine Beach Hotel Saint Augustine Beach
Hilton Saint Augustine Beach
Saint Augustine Beach Hilton
Hotel Style:
#4 Romantic Hotel in Saint Augustine Beach
#5 Family Hotel in Saint Augustine Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Augustine Beach staff and other travellers.
8 questions
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Huntsville, Alabama
Hallandale Beach, Florida
1 month ago
6 months ago
Pasadena, Maryland
Key West, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Augustine Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for quieter stay and view of ocean from window.”
 of 5 bubbles happykansan, 12 Feb 2017 | Read review
“All are good.”
 of 5 bubbles alvis-f, 31 Jan 2017 | Read review
“There are only 3 floors so they are all pretty quiet”
 of 5 bubbles davidsR6272CT, 28 Oct 2016 | Read review
“Bring all your beach gear!”
 of 5 bubbles 518dannyd, 7 Sep 2016 | Read review
“Seems like all of the rooms were clean, quiet, and convenient.”
 of 5 bubbles 924JamesB, 5 Aug 2016 | Read review
5 of 5