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Doubletree by Hilton Sunrise - Sawgrass Mills

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Doubletree by Hilton Sunrise - Sawgrass Mills
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2,151 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Sunrise - Sawgrass Mills
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Showing 1,234: English reviews
Reviewed 1 April 2016 via mobile

Long week, checked in and went for a bite to eat & a glass of wine in the bar/restaurant and had the best service. Michelle was prompt, courteous and worked the entire dining area and bar. She was such a pleasure to have been served by and made me feel welcome and introduced me to the other patrons. This morning...

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Helpful?
Thank Laura B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Trinidad
Reviewed 1 April 2016

This hotel is a great stay due to its location to the Sawgrass Mills Mall. The staff are very accommodating especially if you are a frequent guest. The shuttle service to and from the mall is good but sometimes the time waiting for a pick up can be exhausting.

Review collected in partnership with DoubleTree by Hilton
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Thank Adele M
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Port of Spain, Trinidad and Tobago
Reviewed 31 March 2016

At the Double Tree it's always "Service with a Smile". Our two day stay at the Hotel was full of fun and excitement. The Hotel being so close to Saw Grass Mills Mall offers a whole new shopping experience ... which is even made better with the free Shuttle Service provided by the Hotel. The Cookie is the best ever...

Review collected in partnership with DoubleTree by Hilton
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Thank Carol M
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Trinidad and Tobago
Reviewed 30 March 2016 via mobile

Came for the Easter sale at sawgrass... Was thoroughly impressed with the hotel's professionalism and services offered.. From the attendants to the quality of service by ancillary staff... It has been first class. Never expected to be getting fresh bottled water and snacks in our room every single day!! Its the little details that makes the difference. Special mention to...

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Thank ADrianZee2014
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Halifax, Canada
Reviewed 29 March 2016

Hadnt stayed here for a couple of years and found it to be rundown compared to our past stay. Carpet was dirty and worn and mattress was uncomfortable. Top it off we got a non requested 7:30am wakeup call. Front desk said they would look into why we got the wakeup call but never did explain. We had been on...

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Thank BCanada1
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments...

Silver Spring, United States
Reviewed 28 March 2016

We booked our stay there for our niece's wedding. We arrived on Friday and stayed till Tuesday. We found the hotel staff were immediately pleasant and accommodating. The accommodations were great and of excellent quality. The shuttle bus was very convenient and made our stay there even more flexible and enjoyable. The breakfast buffet was delicious and loved having the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Tyrone B
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Nassau, New Providence Island
Reviewed 28 March 2016

I stayed 3 nights while in town for meetings, but was delighted to find they had a free shuttle to the Sawgrass Mills Mall as well as other nearby locations. The room was very comfortable and had all the amenities, including a fridge and microwave. The buffet breakfast was included in my room rate and was very good. I was...

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Helpful?
Thank Dusty-traveller
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. We also are excited to offer wonderful amenities such as the shuttle service. We are always happy to hear we were able to make your stay great. We hope to see you again soon! Whitney Rodriguez Assistant General Manager

Clearwater, Florida
Reviewed 27 March 2016

Unfortunately I have to travel quite a bit for business and this location is one of the best I've ever experienced. The staff was quick and courteous, my checkin went flawlessly, I was handed my room key and unpacking 5 minutes after getting out of the car.

Review collected in partnership with DoubleTree by Hilton
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Thank Q7157BKwilliamm
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

Palm Bay, Florida
Reviewed 25 March 2016

I stayed for a night due to a FEMA conference. The room was great and the service by the staff was outstanding. Only one minor problem, light bulbs out which were quickly replaced. The carpets were stained and the shower had no soap dish. Otherwise, great stay and great service. Best suite I have stayed on this brand. Thank you....

Review collected in partnership with DoubleTree by Hilton
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Thank MTV248
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to share your experience with our hotel. Our staff takes pride in the quality of accommodations and services we are able to provide; and we are pleased we were able to meet your expectations. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

St. John's, Canada
Reviewed 25 March 2016

Recently our choir stayed at this hotel and it was a very positive experience for all of us. The friendly staff were excellent from the moment we checked in until our departure. They were very helpful and accommodating. The rooms were spacious and clean. The beds and pillows were very comfortable. We ate breakfast each morning in the dining room...

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Helpful?
Thank nellie456
Whitney R, Manager at Doubletree by Hilton Sunrise - Sawgrass Mills, responded to this review

Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future. Whitney Rodriguez Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Sunrise - Sawgrass Mills

Address: 13400 West Sunrise Boulevard, Sunrise, FL 33323-0909 (Formerly Crowne Plaza Fort Lauderdale at Sawgrass Mills Mall)
Region: United States > Florida > Broward County > Sunrise
Price Range: $177 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Sunrise - Sawgrass Mills 3.5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Doubletree By Hilton Sunrise - Sawgrass Mills Hotel Sunrise
Crowne Plaza Sunrise
Sunrise Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Sunrise - Sawgrass Mills staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors to view the beauty of this classy neighborhood from the top.”
 of 5 bubbles Amitnbhatia, 26 Mar 2017 | Read review
“I was at the end of a long corridor and didn't hear any noise at all. Could be different elsewhere on the floor, not sure.”
  • My room with King bed.
  • Really comfortable bed.
  • Nice presentation of soap, towels.
 of 5 bubbles lawrencen528, 8 Mar 2017 | Read review
“Stayed here twice and didn't get a bad room either time.”
 of 5 bubbles M_from_Atlanta, 21 Jan 2017 | Read review
“Overlooking Pool”
 of 5 bubbles AndrewD801, 7 Jan 2017 | Read review
“Always try for a suite.”
 of 5 bubbles ADrianZee2014, 1 Jan 2017 | Read review
5 of 5