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Sawgrass Grand Hotel

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Sawgrass Grand Hotel
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968 Reviews from our TripAdvisor Community

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Showing 748: English reviews
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Fort Lauderdale, Florida
Reviewed 2 days ago NEWvia mobile

Did not stay attending Broward County trade show. Walking in hotel people were very gracious and front area free of cig butts and trash. Having spent my life in hospitality can tell how good a GM is by the 3 areas plus the public rest room. The property was immaculate!

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Helpful?
Thank bobjoness
Reviewed 3 days ago NEWvia mobile

Surrounding area is dangerous...DON'T WALK AROUND. Avoided a mugging by running into a restaurant. No joke. As far as the hotel goes? Good luck getting the front desk. Wanted to change rooms because of screaming kids at the pool....they were there after pool was closed and literally SCREAMING for hours. Called front desk SIX. TIMES. And they didn't answer. Hotel...

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Helpful?
Thank Sarah W
Mascouche, Canada
Reviewed 3 days ago NEW

We rented 2 hotel rooms for 2 nights. My room smelled like an old wet dirty sock, covered with mildew, I'm asthmatic and it was very hard to breath due to the smell and mildue. My parents in law's room was missing the closet doors and the windows were covered with a mirror like sticker so it made the room...

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Helpful?
Thank Stacy411
Seattle
Reviewed 3 days ago NEW

Clean room, friendly service, an excellent choice for an overnight stay or longer. Big comfy beds. conveniently located in West Ft. Lauderdale near the intersection of Oakland Park Blvd. and University Drive. Great hotel for a shopping trip. Variety of excellent restaurants nearby.

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Helpful?
Thank robertmR4050OE
Cincinnati, Ohio
Reviewed 3 days ago NEWvia mobile

Terrible customer service, staff were incredibly rude. The sheets on the bed were soild with black tar like spots. We called the desk for clean sheets which took 45 minutes. They were brought up by a security guard and we had to change them ourselves. So why am I being charged a $16.00 resort fee on top of the hotel...

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Helpful?
Thank Catherine H
Potomac, Maryland
Reviewed 4 days ago NEW

Poor place. check in was smooth, the rooms were dirty, disgustingly dirty. The carpet had stains, headboard had patches, bathroom was filthy and the towels had spots. Wifi was ALWAYS down. No business center. front desk staff had attitude. Wanted to print something so called front desk on which the over night guy said you can come down and we...

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Helpful?
Thank Pathannn
Davie, Florida
Reviewed 5 days ago NEWvia mobile

When checking into the hotel for our girls trip we met Harold who was more than helpful with telling us everything we needed to know about the hotel and where to go in and around town since we weren't familiar with the area. The hotel rooms were clean and the entire atmosphere was perfect for our stay. We will definitely...

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Helpful?
Thank Suzanne Y
Queensbury, New York
Reviewed 5 days ago NEW

Hotel looked great from outside and lobby beautiful so we were encouraged after spending 2 nights at another not great motel. Check in was terrible I was next in line and he assigned me to the other person behind desk who was slow as molasses and he helped 2 other people before I was helped. Room large but old. Tub...

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Helpful?
Thank Sharon O
Chesterfield, Virginia
Reviewed 6 days ago NEW

We were cruising the next day from Port Everglades, so we just needed a clean room for the night planning ahead just in case bad weather kept us from making it on time for our cruise. We bid thru Priceline, got a good deal considering how expensive hotels were anywhere near the airport or port. We ate dinner at the...

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Helpful?
Thank 1razzinger
Plantation, Florida
Reviewed 6 days ago NEW

The first room they put us in was absolutely disgusting, the bathtub walls were full of mold and there were bugs. The second room was a little better, carpets were filthy smelled of stale smoke, toilet and sink leaked we had to put a towel on the bathroom floor just to use it. The grounds were extremely filthy everything looked...

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Helpful?
Thank kccooker

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Sawgrass Grand Hotel

Address: 3003 N. University Dr, Sunrise, FL 33322 (Formerly Holiday Inn Hotel & Suites Sawgrass Mills)
Region: United States > Florida > Broward County > Sunrise
Price Range: $169 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sawgrass Grand Hotel 3.5*
Number of rooms: 291
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Sawgrass Mills
Holiday Inn Sunrise
Sunrise Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sawgrass Grand Hotel staff and other travellers.
41 questions
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Questions? Get answers from Sawgrass Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't any room at this hotel.”
 of 5 bubbles Stacy411, 24 Feb 2017 | Read review
“Do not stay here”
 of 5 bubbles Pathannn, 23 Feb 2017 | Read review
“Don't Stay Here”
 of 5 bubbles 591tommys, 6 Feb 2017 | Read review
“The king suite was very spacious. No coffee maker in room.”
 of 5 bubbles suellenw2017, 11 Jan 2017 | Read review
“Crooks, poor management”
 of 5 bubbles HoosBruce, 14 Nov 2016 | Read review
5 of 5