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I want to give a bit of a back story on this hotel that it seems is being missed by other travelers. This hotel is fairly new, built within the last 7 years and it opened as a Four Points by Sheraton property. Now, for...More
1 Thank amraper15
Response from GuestServices_CCIS, Director of Sales at MainStay Suites TallahasseeResponded 12 November 2014
Thank you for the wonderful comments. Please note we are in the process of beginning renovations this month and hope to have them completed by the end of year. We are working on a street view sign so it makes it easier for our guests...More
Dirty, filthy, small and in a state of horrible disrepair. Ugly stains on carpets, doors off hinges bad complimentary breakfast with no coffee. We could clearly hear people next door talking when we were in the bathroom. Printers didn't work in so called business area....More
Response from GuestServices_CCIS, Director of Sales at MainStay Suites TallahasseeResponded 6 November 2014
On behalf of the hotel, We are sorry you did not enjoy your stay with us. We do try to make all our guests happy and comfortable. We do address each issue when it is brought to our attention immediately. Our hotel is getting ready...More
My first impression was unacceptable but because it was 2:30 in the morning I thought I'd try. Suite looked dirty and bedsheets had not been changed. We HAD to move to another room. This one was tolerable...won't come again.
everything about this place was poorly maintained and dirty. There is no sign near the road. You literally need GPS to find it. Once there you may think its closed as half the parking lot lights are burned out and the sign is an unlit...More
3 Thank Gulfster_850
Response from GuestServices_CCIS, Front Office Manager at MainStay Suites TallahasseeResponded 22 August 2014
I do apologize for any inconveniences you had during your stay at our hotel. It is hotel policy to make sure all reservations are in the system and to verify all guests' requirements. Our hotel is currently under new management and we are implementing new...More
When I first got in my room it had a bad smell. I saw bugs and spiders in the room. My co worker got locked out his room. So they had to get the maintenance man to let him in. They moved him to another...More
3 Thank Successfulron
Response from GuestServices_CCIS, Guest Relations Manager at MainStay Suites TallahasseeResponded 8 August 2014
We apologize for any inconveniences you had at our hotel. We did contact a professional exterminating company to come out and inspect the rooms after receiving complaint. The exterminating company did not find any bed bugs.
We hope you will come back and try our...More
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Also Known As
Four Points By Sheraton Tallahassee North Hotel Tallahassee ,