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Sheraton Tampa Riverwalk Hotel

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#56 of 162 Hotels in Tampa
GreenLeadersSilver level
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Sheraton Tampa Riverwalk Hotel
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1,072 Reviews from our TripAdvisor Community

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Showing 1,026: English reviews
Reviewed yesterday NEW

Hotel must be decades old, and very far away from any recent renovations. Scuffs, nicks, peeling paint, gross dirty floors & baseboards all over the hotel including club level floor 6. Add to that downright uncleanliness. For example, I go up the elevator at 1 am, come down it at 7 am, it was never mopped/cleaned the whole 2.5 days...

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Helpful?
Thank Joshua E
Reviewed 1 week ago via mobile

whenever I am staying in this hotel, although I am far away from home, but the hotel staff like Elisha from the reception, Joseph the bartender, they are always here for me, even sometimes they have to go out of their ways to help me. That is why, It's always nice to come to Tampa. Thank you

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Helpful?
1Thank Fiona A
Reviewed 1 week ago

The location of this hotel is awesome and that's about it. The rooms are old, smelly, dark and uninviting. The bathroom fixtures are covered in full rust and the bath was stained. The first room we was given the sink had a leak so we reported it. Unfortunately on our return to the hotel at 10.30 after the game we...

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Helpful?
Thank Nanette567
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Nanette, Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. There is no excuse for your guestroom not to be in working order and we sincerely apologize for the leak in your sink and not being able to repair it. I understand from my Director of Engineering that...

Columbus, Ohio
Reviewed 1 week ago

The only reason I gave a 4 instead of a 3 is due to the fact that they are currently renovating the property, so they clearly understand that some work needs to be done and I'm not going to discredit them for making improvements. We stayed onsite without doing a ton research and were pleasantly surprised. The riverwalk and water...

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Helpful?
Thank jnb7283
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear JNB, Thank you so much for taking the time to write such a nice review about your recent stay at the Sheraton Tampa Riverwalk Hotel. We were so pleased to hear how much you enjoyed the great location on the Riverwalk and the wonderful service provided by our staff. Starting in July, the hotel will undergo a major renovation...

New York City, New York
Reviewed 1 week ago

I have similar complaints to other recent reviews: very worn out paint, furniture in the rooms, carpets, walls/doors, sinks, showers, super thin walls/noise from the hallway, etc. They were painting rooms on my floor during our stay which is a little crazy b\c they should shut down a floor if they're painting it so guests don't have to deal with...

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Helpful?
Thank samanthaabond
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Samantha, Please accept our sincerest apologies for all of the issues that you encountered during your most recent stay at the Sheraton Tampa Riverwalk Hotel. We are so terribly sorry that you had to experience all of these renovation issues. Construction was delayed in completing rooms for the College Football Championship Game which forced them to be doing work...

Kerikeri, Northland, New Zealand
Reviewed 1 week ago via mobile

Wow! A really cool place to stay in Tampa. The room was excellent as was the food! Lovely pool area and right on the wonderful Riverwalk. Downtown right out the front! Staff were so helpful and friendly. It was a superb stay!

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Helpful?
1Thank EllenHardingEH
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Ellen, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed your guestroom accommodations, the food in River's Edge Restaurant and the great location right on the Riverwalk. On behalf of the entire...

Reviewed 1 week ago

Where do I begin? I recently stayed at the Sheraton Tampa Riverwalk Hotel for business and let's just say, my stay was less than desirable. After a long day of travel and work, I checked into the hotel on Tuesday, January 3, 2017. I was informed that the my original reservation for a Deluxe river view room, King Bed, was...

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Helpful?
Thank LeeAnn B
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Alicia, Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. There is no excuse for your guestroom and corridor not being cleaned. Rest assure I will be speaking directly with my Director of Housekeeping and all of the supervisors. Our staff prides itself on providing the utmost in...

halifax, ns
Reviewed 2 weeks ago

Well. Where do I start? Booked 2 rooms last spring for "river view." Not only did we not get river view rooms BUT... We waited for 3 and a half hours for my family's rooms to be ready. We arrived at 4:00 pm, and it wasn't until 7:30 pm that we were into our rooms. We had never been to...

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Helpful?
Thank Tgraham22
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear T Graham, Please accept our sincerest apologies for all of the issues that you encountered during your most recent stay at the Sheraton Tampa Riverwalk Hotel. We are so terribly sorry that you had to experience all of these renovation issues. Other than the water shut down which was scheduled your room should have been problem free. During the...

Reviewed 2 weeks ago via mobile

Hotel needs major updates. Checked in and bathroom faucet was broken. Waited 1 hour for handy person to come and had to call front desk again. Decor is out dated and furniture is very used. Very small double beds. No shower gel. TV is hard to watch from bed. Staff misinformed about fireworks show. Over paid for this room. Motel...

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Helpful?
Thank Frances M
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Frances, Please accept our sincerest apologies about the issues you encountered during your recent stay at the Sheraton Tampa Riverwalk Hotel. There is no excuse for your guestroom not to be in working order and we sincerely apologize for the delay in getting your faucet repaired. Starting in July, the hotel will be undergoing a major renovation which includes...

Orlando, Florida
Reviewed 2 weeks ago

Amazing service! The lounge room server was very helpful, kind and hilarious! The view was amazing as well. We will be returning when we stay in Tampa again! The location is right on the river walk as well which was a plus for us!

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Helpful?
Thank geekyy2016
Maryann W, General Manager at Sheraton Tampa Riverwalk Hotel, responded to this review

Dear Geeky, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Sheraton Tampa Riverwalk Hotel. The entire staff was so pleased to hear how much you enjoyed the service in the Club Lounge and the views from your guestroom located right on the Riverwalk. On behalf of the entire...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
River's Edge
River's Edge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is conveniently located near the Port of Tampa and Raymond James Stadium, home of the Buccaneers. Onsite we also have over 10,000 sq ft of meeting and event space. ... more   less 

Additional Information about Sheraton Tampa Riverwalk Hotel

Address: 200 N Ashley Dr, Tampa, FL 33602-5174
Region: United States > Florida > Tampa
Price Range: $230 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Tampa Riverwalk Hotel 3.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Tampa Sheraton
Sheraton Tampa
Hotel Style:
#9 Green Hotel in Tampa
#53 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Tampa Riverwalk Hotel staff and other travellers.
21 questions
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pittsburgh
over a year ago
Flowery Branch, Georgia
2 months ago
Knoxville, TN
8 months ago

See all questions (21)

Questions? Get answers from Sheraton Tampa Riverwalk Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a rom that overlooks the Riverwalk”
 of 5 bubbles christines2060, 30 Dec 2016 | Read review
“ask for riverview room”
 of 5 bubbles joann763, 14 Dec 2016 | Read review
“We had a river view which was a perk. Bridge traffic noise was a bit much.”
 of 5 bubbles 825JimG, 27 Nov 2016 | Read review
“Ask for a riverview, usually they'll provide it. Also, this is a pet-friendly hotel, so ask if there's a dog nearby.”
 of 5 bubbles celentms, 26 Nov 2016 | Read review
“Book a non-City View room if you are sensitive to noise”
 of 5 bubbles 931joels, 11 Nov 2016 | Read review
5 of 5
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