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Hilton Tampa Airport Westshore

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#54 of 162 Hotels in Tampa
GreenLeadersSilver level
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1 room 2 adults 0 children
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Hilton Tampa Airport Westshore
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823 Reviews from our TripAdvisor Community

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Newburgh, NY, United States
Reviewed 5 days ago NEW

Been staying at the Hiton Westshore for many years and plan to continue coming for our annual Spring Training trip. Conveniently located to the airport, the International Mall, Steinbrenner Field and the Yankees minor league complex.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jrs829
Roanoke Rapids, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

I would like to personally thank Maria Bakhareve, Journey Ambassador as she went above and beyond the call of duty. I've never had anyone helped me as much as she did. My wife and I were running behind as we were in route to a Yankee baseball game and she recognized this and personally took charge and helped insure my...

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Helpful?
Thank wjorda2
About Hotel's Favourite Review
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to recognize the service provided by Maria. We are very proud of her commitment to hospitality and I will ensure she is recognized for her efforts. I'm glad she was able to enhance your experience, and we hope to see you again soon. Best Regards, Sebastian Hansen, General Manager

Reviewed 6 days ago NEW

This is n excellent hotel overall but the plumbing in my room was dysfunctional - no hpt water and no room service for 3 days. our company used this hotel for corportate meetings 4 days a month year long, they also never compensated me for my cell phone that was taken from the executive lounge and promptly reported to the...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 661orient
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing your experience with us. We appreciate the loyalty and continued business from your group. We are glad you find our hotel excellent overall. As I mentioned, our reports indicated that your room was marked as "do not disturb" for those 3 days, and we are not able to compensate guests when they lose their belongings. There was...

Lamoni, Iowa
Reviewed 1 week ago NEWvia mobile

The customer service I received from Erica on march 23rd in the evening was absolutely the worst customer service I have ever experienced. She was rude and unapologetic and refused to help me and said she was busy with other things. I work in the customer service field as well and I would never treat a customer the way she...

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Helpful?
Thank Anthony K
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for sharing Anthony and I'm sorry for the way this was handled. I'm glad you were satisfied with the service from Matt, and I will pass this on to him. I will follow up with my team, and if you could provide me with more specifics, that would be great. We do strive to ensure every guest feels cared...

Pontiac, Michigan, USA
Reviewed 1 week ago

We traveled to Tampa unexpectedly for a funeral. Because of an Amex special and proximity to the airport, I booked the Hilton. The sewers backed up into our floor shower and we had to move to another floor. No complimentary breakfast. Good location. Mediocre service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Ellen K
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share Ellen, and I am sorry we disappointed, and I am sorry for your recent loss. This is certainly not a common occurrence, and I will follow up to ensure the shower drain is working properly. Within the Hilton Hotels & Resorts flag, you would receive access to complimentary breakfast once you attain Gold...

Tallahassee, Florida
Reviewed 1 week ago

We were here on leisure and the room was less than finished as far as housekeeping goes. Staff need help with their customer service and how they speak to guests. Since I'm a gold member what does it matter if sleep in and eat breakfast in the regular dining area, it's a little ridiculous.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 777kaitlync
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks again for sharing your feedback Kaitlyn and I'm sorry to disappoint. I will follow up on your comments in regards to housekeeping, customer service and your complimentary Hilton Honors benefits, as we strive to ensure every guest feels cared for valued and respected. As a Hilton Honors member, your feedback and your business is very valuable to us. We...

Reviewed 1 week ago via mobile

We stayed at the Hilton Tampa Airport Westshore and thoroughly enjoyed our visit. The customer service was outstanding. Everyone we encountered was professional and extremely accommodating. Would definitely stay here again and hope to soon!

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Helpful?
Thank choosecivility
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for the wonderful review and we truly appreciate your time and your business. I will pass on your praise to my team, and we hope to see you soon as well. Best Regards, Sebastian Hansen, General Manager

Pequannock, New Jersey
Reviewed 2 weeks ago via mobile

People were very friendly at check in and the room was very Nice & executive lounge is great. The bar/restaurant is just ok. Had a meal here. The beer selection was very limited. The fish tacos were ok at best.

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Helpful?
Thank Rich H
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience Rich. I'm glad you found our team members to be friendly, and that you enjoyed our Executive Lounge. Let me know if there are any beers in particular you would like to us to consider adding to the lounge menu. Thanks for your business and we hope to see you again...

Orlando, Florida
Reviewed 2 weeks ago via mobile

The hotel on its own is an older Hilton but perfectly acceptable. The front desk staff were welcoming and the general manager was great. He takes a lot of pride in the hotel and was eager to tell me about its features. I also noticed him there early the next morning (7:45 am) so he works hard! The bed was...

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Helpful?
Thank CAW55
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for taking the time to share your experience. We are glad you enjoyed our hotel and it was a pleasure having you with us. We can certainly evaluate our options in regards to gluten-free selections on the menu. Thanks for your feedback and we hope to see you again soon! Best Regards, Sebastian Hansen, General Manager

Stamford, Connecticut
Reviewed 2 weeks ago

My wife and I traveled to Tampa to get on a cruise ship and we always come to the departure port one day ealry (just to be sure). I am 74 and my wife in her late 60's and I have a minor walking handicap from a stroke. I chose this hotel because it is close to the airport. There...

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Helpful?
Thank GeorgeEB
SebastianHansen, General Manager at Hilton Tampa Airport Westshore, responded to this review

Thanks for your feedback and your business George. I hope you are enjoying your cruise with your wife. I am glad that you found the room clean and the TV wonderful. I'm sorry that our team was not there for you when you needed them. I will look into this, as we want to ensure we always have the proper...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Unwind with a swim in the heated outdoor pool or work out in the fitness room or at the on-site tennis court. This hotel is ideal for special events, with over 12,000 sq. ft. of flexible function space and free Wifi access. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 

Additional Information about Hilton Tampa Airport Westshore

Address: 2225 N Lois Ave, Tampa, FL 33607-2355
Region: United States > Florida > Tampa
Price Range: $191 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Priceline, Expedia, Orbitz, HotelsClick, Agoda, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Hilton Tampa Airport Westshore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton
Hotel Style:
#8 Green Hotel in Tampa
#46 Family Hotel in Tampa
#52 Business Hotel in Tampa
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tampa Airport Westshore staff and other travellers.
12 questions
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Questions? Get answers from Hilton Tampa Airport Westshore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the airport periphery road.”
 of 5 bubbles TheMeadowsTravel, 4 Mar 2017 | Read review
“Rooms facing the pool are very noisy...even 6 floors up.”
 of 5 bubbles ecgsb, 12 Jan 2017 | Read review
“It smells like mold and mildew is growing in the ventilation system in everyroom”
 of 5 bubbles Mildew2017, 6 Jan 2017 | Read review
“Go for a lower level if you don't want to be dependent on unreliable elevator service.”
 of 5 bubbles DeannaB787, 4 Jan 2017 | Read review
“Make sure the a/c works.”
 of 5 bubbles LDBlady, 12 Dec 2016 | Read review
5 of 5