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DoubleTree by Hilton Hotel Tampa Airport - Westshore

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609 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Tampa Airport - Westshore
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Showing 598: English reviews
Reviewed 14 January 2016 via mobile

The lobby is very nice but the hallways and rooms could use an update. This property is laid out as a maze and depending where ur room is can be an adventure. It has a sports bar on site that seems to have a lot of activity. I had a small problem that was immediately resolved by Mary and Kendall...

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Helpful?
Thank sammymadison
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We appreciate you taking the time to share your review and we regret to hear that you weren't impressed by the design of our hotel. It's great to hear that our team members Mary and Kendall were able to assist and provide excellent service. We hope that you will visit us again the next time you are in Tampa so...

Worcester, Massachusetts
Reviewed 11 January 2016

Staying at this facility for a work event. I selected this facility primarily due to it's proximity to my work location. 1. When you enter the parking lot, the parking garage is off to the right. It feels very disconnected from the overall facility. 2. Hopefully you like mazes. When I checked in, the receptionist told me how to get...

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Helpful?
Thank mrpian0man
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are disappointed to learn that you weren't satisfied with your stay. It's our hope that our guests feel welcomed and thoroughly enjoy their time with us, and we do regret that this wasn't your experience. We value the feedback we get from our guests, and your comments will be forwarded to our management team. We would love another opportunity...

South Florida, Florida
Reviewed 11 January 2016 via mobile

I stayed at this hotel for business. I'm a Diamond member of Hilton but nobody mentioned the executive lounge or the free breakfast. (I found out later when I overheard a staff member telling someone else). I wasn't upset because I was on the phone with business when I arrived (pre-checked in) so I can understood that maybe she didn't...

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Helpful?
1Thank blj512
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your feedback. We are happy to hear that you found your accommodations clean and comfortable, but we do regret there were a few details not to your liking. We value all suggestions from our guests and will forward your review to our management team. It's always our intention to point out the...

Meridian, MS
Reviewed 7 January 2016

This hotel is near the airport. The rooms were clean, comfortable, and the staff were friendly. The beds were great and I didn't want to get out of bed. I really enjoyed my stay at this hotel. I'd rate it 5/5. It was nice to be offered fresh tasty cookies. The breakfast at the restaurant was great on one day...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Matt B
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Not wanting to get out of a comfortable bed is exactly the problems we want to hear! It's great that you had an enjoyable stay and had a delicious breakfast! It would be a pleasure to welcome you back to the DoubleTree by Hilton Hotel Tampa Airport – Westshore!

Franklin, United States
Reviewed 6 January 2016

Mary and the whole group went over and above what we were expecting. The only time in the last year that being a Hilton Honors member seemed to matter....old school hospitality and making the most of what you have to offer.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Herbert G
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

How wonderful to hear that your stay exceeded your expectations! Mary and our staff will be flattered by your kind mention and it's their pleasure to provided courteous service. All of us at the DoubleTree by Hilton Hotel Tampa Airport – Westshore can't wait to welcome you back!

Tampa, Florida
Reviewed 6 January 2016

no towels in the gym had to call twice for every need, but Kendall at the front desk is friendly professional helpful and actually knew what she was doing. She is very impressive and it is only because of her that I would come back to give the hotel another chance.

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Helpful?
Thank c G
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for your kind compliments to Kendall, and she will be flattered by your words. We do regret that we didn't have gym towels available during your workout. We are glad to hear that you will give us another opportunity to welcome you back!

Reviewed 5 January 2016

Staff were wonderful, kind, helpful, and professional. The building was undergoing construction, but I am doubtful that the construction would remedy the dankness, grubbyness, and general low-end atmosphere of this hotel. The room smelled as did the entire building. The room was very hard to find in the warren of hallways and switchbacks. My wife did not even feel safe...

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Helpful?
Thank AGGude
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We regret to hear that you had an unsatisfactory experience at our hotel. It's our hope that our guests are comfortable and pleased with their stay, and it's clear that we missed the mark during your visit. We appreciate your feedback as we are always making improvements to our appearance. We hope that your will reconsider and stay with us...

Portland, Oregon
Reviewed 4 January 2016 via mobile

After booking a room and arriving the front desk manager was excellent and professional. The hotel is funky with a few atriums that look unplanned but our check in was great. I asked about shuttles, she assured me they have one every 30 minutes I think starting at 4 AM (again reassuring) so we went to the room Bathrooms are...

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Helpful?
Thank TahoeBlue66
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your review. We are happy that our staff provided excellent service during your stay. However, we are disappointed that the condition of your accommodations didn't meet our high standards. Your comments will be shared with our management team as we are always striving to improve our appearance. Please accept our apologies for...

Reviewed 3 January 2016

The room is comfortable, relaxing and roomy. I like the pillows and down comforter bedding. Staff is professional and friendly. During my stay I was asked to use valet parking as a complimentary service and was very happy with the staff and service. The entire facility is clean, safe and accommodating. The sports bar on property was very nice, adequate...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Terri M
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

We are delighted to hear you had a relaxing stay with us at the DoubleTree by Hilton Hotel Tampa Airport – Westshore! It's great to hear that our valet parking, comfortable accommodations and on-site restaurants made your experience enjoyable. It would be a pleasure to welcome you back the next time your travels bring you to Tampa!

Morehead, Kentucky
Reviewed 31 December 2015

Stayed here for night before heading back home from vacation in Florida. I also stayed in Double Tree Tampa Bay and this hotel was not at the same level compared to that hotel. Toilets in the room are overall clean but commode had mold build up. Pool was very small and good for kids only ...

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Helpful?
Thank mlakmal
DoubletreeTampa, General Manager at DoubleTree by Hilton Hotel Tampa Airport - Westshore, responded to this review

Thank you for taking the time to share your feedback. We have high standards of cleanliness; therefore, your comments will be shared with our housekeeping staff to re-emphasize our quality levels. We hope to welcome you back the next time you are in Tampa.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
DoubleTree by Hilton Tampa Airport - Westshore is close to everything that you're looking for in Tampa Bay! Located only 5 minutes from Tampa International Airport, our Tampa hotel is an ideal choice for the business traveler, sports enthusiast, family vacation, large and small meeting, wedding or social event. Our complimentary, 24-hour airport shuttle service makes it easy and affordable to get to the hotel. The DoubleTree by Hilton in Tampa is surrounded by the Bay Area's finest dining, shopping and entertainment. We are just minutes from Busch Gardens, University of South Florida, Port of Tampa, Downtown Tampa, Tampa Convention Center, University of Tampa, The Florida Aquarium and Historic Ybor City. Award-winning Gulf Beaches and other area attractions, such as Lowry Park Zoo, Adventure Island, MOSI, Salvador Dali Museum, Tampa Bay Performing Arts Center and Tampa Museum of Art are all a short drive from the hotel.We are located in Tampa's Westshore District, Florida's largest business center and a premier destination for meetings. Raymond James Stadium, home of the NFL Tampa Bay Buccaneers and USF Bulls Football, is only 5 minutes from our doors. Steinbrenner Field, spring training home of New York Yankees is also 5 minutes from the hotel and the St. Pete Times Forum, home to the NHL Tampa Bay Lightning is a 10 minute drive. The DoubleTree by Hilton is central to all of Tampa's fine sports venues, including the Ed Radice Sports Complex. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Tampa Airport - Westshore

Address: 4500 W Cypress St, Tampa, FL 33607-4009
Region: United States > Florida > Tampa
Price Range: $187 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Tampa Airport - Westshore 3.5*
Number of rooms: 489
Reservation Options:
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Also Known As:
Doubletree By Hilton Tampa Airport - Westshore Hotel Tampa
Tampa Doubletree
Doubletree Tampa
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Tampa Airport - Westshore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“If you have difficulty with mobility and prefer a staff that's friendly, don't go here.”
 of 5 bubbles DR1961, 18 Mar 2017 | Read review
“Don't go there- ever! Poor business skills”
 of 5 bubbles Friitcake, 13 Mar 2017 | Read review
“Not facing the highway”
 of 5 bubbles davidcJ293FK, 11 Mar 2017 | Read review
“Stay away from the rooms that face the highway and in the tower as they call it.”
 of 5 bubbles gidget&rocky, 21 Feb 2017 | Read review
“Seek room on south side to avoid traffic noise.”
 of 5 bubbles 781nr, 11 Feb 2017 | Read review
5 of 5