Awesome Staff! Deborah, Jules and Kathleen were always courteous and helpful! Pool and hot tub were great. Rooms need updating, but apparently that issue is being addressed. Looking forward to visiting again next year.
Location is great, but everything else was below average. Rooms were old and outdated, hallways and stairwells were dirty, carpet squares coming up, holes in carpet. Room was clean but toilet was often running, so I had to fix that every day. Cancelled breakfast after our first day without notice. Staff was average at best. I would only recommend this hotel because of the location, not for anything else, and the cost was too high for what we got. Room HVAC unit was loud and blew cold air that made it very uncomfortable to sleep.
Very dirty my room smelled of cat pee. It’s a shame because it could be a nice place if they updated it. The carpet must be 20 years old and had stains and a very bad odor. It’s a great location just not a great place. This is no resort
It was nice, directly across from the beach. It was clean enough, did have made service. We overall liked it, breakfast was fair. Pool bar was not open , but for the price we were very happy there. I didn't give it 5 stars, because it's not a 5 star hotel, but all in all it's a great place to stay for adults. Rooms are big, private balconies or patios, nice, good, staff, great location.
Excellent location on Treasure Island. Room was a very good size with more drawers and closet space than I could use. We very much enjoyed our balcony overlooking the bay (where we spotted a manatee!) Easy walk across the street to a great beach. Walking distance to stores (Publix, Walgreens, etc.), gas stations, restaurants and shops. Nice hot breakfast, free parking. Pool and hot tub looked great, but we did not get in - too busy! Good location for travel into Clearwater, Crystal River, Homosassa Springs, etc. This is not a 5-star hotel, so it's not Bellagio, but it is also not priced like Bellagio! Would stay again! PS The "Breakfast Lady" was great! Treated everyone as if they were a guest in her own home!
Our stay was good. All of the staff was very friendly and accommodating. One person in particular always made our day, Jules was so great, she was super friendly and outgoing and always had great advice on local restaurants and attractions. I would come back just for her super bubbly personality. The hotel is older but we understand that it will be refreshed over the next while. Great location and just across the street from the beach. Will definitely be back.
The toilet never worked properly. Despite repeated attempts by maintenance staff every. time they left the room the tank would drain. I would have to manually touch the floater to fill the tank so the toilet could be flushed. I did this multiple times per day. We left a week early. My wife has mobility issues. We never could figure out the housekeeping routine.
The staff are very nice but this "Resort" if that's what you call this, is considerably dated and need a lot of work.The carpeting is filthy the room have a lot of dirt and dust that is obviously neglected ceilings have paint peeling and walls crackling. This is from considerable neglect. To top things off you are charged a resort fee with a lack of resort amenities. The AC was so dirty it blew out dust and smelled like mildew. This is cumulative neglect.
I didn't know what to expect but I was very pleased. My whole family was. Very few reviews mentioned the breakfast and we loved it. It changed up each morning and had a lot of good choices. It was fresh and kept full. Saved us a bundle. The rooms were very clean with daily maid service which is an oddity anymore. The front desk staff was always very kind...also a big surprise these days. I hope to keep coming back. I'm very pleased. It was a bargain and a very positive experience.
took 45 min after check in to have our room ready, pool and hot tub out of order for entire duration of trip, construction crews performing work the moment sun comes up, genuinely awful hotel experience
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing