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I checked into the Courtyard Marriott on Northpoint Pkway the night before a surgery at St. Mary's Hospital. ALL I wanted was good night's sleep. The first room I was in had a very weird smell....a combination of cleaning chemicals and pot. As I started...More
Thank Laura C
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 4 August 2017
Dear Laura C,
Thank you for taking the time to write a review in regards to your recent stay at the Courtyard West Palm Beach.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
I have been staying at the Courtyard West Palm Beach, FL on a work assignment since June 9, 2017. I travel extensively for my work on the road and work for anywhere from 5 weeks to 4 months straight at a time.. The employees at...More
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 28 July 2017
Thank you so much for the great review. We are pleased to hear that we have been able to exceed your expectations and create a great experience for you during your time here. We cannot wait to have to have you back with...More
First time here in West Palm Beach my husband and I stayed here & got the room but didn't really like small balcony so we mentioned it and Matt the manager was extremely awesome switched us with no hesitation. We got into the room with...More
Response from Matthew M, Manager at Courtyard West Palm BeachResponded 27 July 2017
Thank you so much for the great review. We are pleased to hear that we were able to create a memorable stay for you and your husband. Please come back soon to see us!
Yours in hospitality,
Booked For A Family Of Four,First Day There We Find Out That Breadfast Was For One Person.Then Second Day It Was Breadfast For Two,Plus We Had To Ask For Towels Everyday That We Was There And Our Room Was Clean Ones,We Were There For Five...More
Response from Marva C, Manager at Courtyard West Palm BeachResponded 29 July 2017
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience> I am very sorry about the information you received about the breakfast.
I will share this with our team in order to...More
Booked this through 0r8Itz and was pitched a breakfast included price for a family of 4. (Don't be fooled with this vendor as I was) Upon arrival I was told by property this was untrue due to not having that rate code in system and...More
US$75 - US$289 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#14 Business Hotel in West Palm Beach
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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