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Courtyard West Palm Beach

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223 Reviews from our TripAdvisor Community

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Showing 197: English reviews
Destin, Florida
Reviewed 10 March 2016

My wife and I spent two nights at the Courtyard in a nice suite that overlooked the inner courtyard. It was very well appointed, quite, and peaceful. The bed was comfortable, wished they had form pillows; the bathroom was good size, but no fan; the living room was nice, had a small refridgerator. The elevator is very slow, the lobby...

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Helpful?
Thank John C
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thanks for taking the time to share on you stay at the Courtyard We look forward to your return

Ohio
Reviewed 2 March 2016

Our stay at the Courtyard was excellent. From the moment we checked in, the staff was wonderful. We were even greeted with a chocolate bar with my name on it, what a way to be greeted. I would like to menton that, Taron, was so helpful in helping me with the internet in the lobby and then, again, he gave...

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Helpful?
Thank LuckyG820
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for your wonderful review we look forward to your return when your travels bring you back to the area

Alto, Michigan
Reviewed 27 February 2016 via mobile

The stay was fine and hotel staff was hospitable. There is a gas station and "Gentlemans Club & Steak House" on the other side of the parking lot which was interesting. The hotel can't do anything about whom the tenants are likely after the hotel was already booked, but the area is a bit sketchy indicative by the business type....

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Helpful?
1Thank MaseKae
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to review our property we look forward to your return when your travels bring you back to the area

Saint Augustine, FL
Reviewed 21 February 2016

I have stayed here a couple of times on business and it is exactly what I expect in a Courtyard. Rather quiet, comfortable, small fridge, small coffee maker, typical bed, typical which is fine. I know that is not saying much, but for a business traveler, getting exactly what you expect is perfectly fine. They did have signs up noting...

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Helpful?
Thank bstee
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to your return

Reviewed 16 February 2016 via mobile

Taron was great! He was friendly and and knowledgeable. He seemed to be the best person to help connect to the Wi-Fi. The other front desk person who picked up the phone when I called for help told me "I don't know." Taron was not only helpful but he was patient as I follow his directions. Taron is definitely an...

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Helpful?
Thank Nicky B
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable and Taron was of great help we look forward to your return

Reviewed 13 February 2016

Stayed here for a couple nights post cruise. We were needing something not to far from wellington. Found accommodations comfortable and rooms quiet. Reasonable price found on marriott website. Not a highly commercial area. Sort of a block off from a few shopping areas in a quieter neighborhood. Cracker barrel nearby!!

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Thank RuralEMDoc
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us

Third Lake, Illinois
Reviewed 11 February 2016

On the day I checked in, I asked for room on floor with working ice machine (I like to have a could drink at night when I am back in my room). I was told no problem and was given room 152. Turns out on the way to my room, there was a sign that said the ice machine is...

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Helpful?
Thank Kmatus
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

You indicated in your response that your stay was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit.

New York City, New York
Reviewed 11 February 2016

We needed a room for just a couple of nights and this location was good and reasonably priced for the area this time of year. (You need a car for getting around though & no airport shuttle. Cost approx. $25 for taxi from PBI to hotel) Love that they have Starbucks! Breakfast & dinner options are adequate and tasted good....

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Thank IAmAdventurous
677AndreaA, General Manager at Courtyard West Palm Beach, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard West Palm Beach with us.

Reviewed 31 January 2016 via mobile

Totally overpriced hair on bathroom floor carpet dirty grounds dirty. Trash cans overflowing with trash.approached by drug dealers gym area smelled musty just not a pleasant stay.the bistro staff doesn't speak English the condiments for coffee were empty advised the lady she put half milk and water in one as we watched .no chairs on balcony

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Helpful?
Thank Bonnie C
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Your valued feedback highlighted a number of areas for improvement that I have since shared with the team, who join me in offering their apologies for their team’s shortcomings.

Reviewed 31 January 2016 via mobile

This hotel is OK. The lobby, restaurant and rooms are clean. The staff is very friendly. Amenities are sparse, pool is fine, fitness center is small and kind if musty. Not a good location. Basically a parking lot neighbors by a gas station and highway. I like Marriott and this was OK in a pinch but not a location I...

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Helpful?
Thank Timothy M
677AndreaA, Manager at Courtyard West Palm Beach, responded to this review

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities

Additional Information about Courtyard West Palm Beach

Address: 600 Northpoint Parkway, West Palm Beach, FL 33407-1946
Region: United States > Florida > West Palm Beach
Price Range: $201 - $451 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard West Palm Beach 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard West Palm Beach Hotel West Palm Beach
West Palm Beach Courtyard
West Palm Beach Marriott
Hotel Style:
#14 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard West Palm Beach staff and other travellers.
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Questions? Get answers from Courtyard West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had the bottom floor, maybe try another floor if you want fresher smelling rooms.....”
 of 5 bubbles christinacV3931RT, 13 Feb 2017 | Read review
“Lowfloor, easy walk to Lobby, Restaurant and Outdoor Courtyard!”
 of 5 bubbles elewis985, 29 Jan 2017 | Read review
“Great a accessibility to 95”
 of 5 bubbles joegabriel, 27 Dec 2016 | Read review
“Top floor is always the best!”
 of 5 bubbles fern23, 14 Dec 2016 | Read review
“Any room is fine.”
 of 5 bubbles HyR_12, 7 Dec 2016 | Read review
5 of 5