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Courtyard Marriott is in a good location for traveling south eastern Florida. Yes there is some rif raf in the area but we weren't bothered by it except for at the intersection coming off of 95.
Check in was easy and staff was very polite...More
Thank Carolyn P
Response from 677andreaA, General Manager at Courtyard by Marriott West Palm BeachResponded 13 January 2017
Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future
Courtyard West Palm Beach has a very nice staff, clean and comfortable rooms but is frankly surrounded by a below average area. Located on the back side of a strip club and a Harley Davidson dealer the office park it is located in has seen...More
Response from Marva C, Manager at Courtyard by Marriott West Palm BeachResponded 2 January 2017
As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities.
Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest...More
Clean, staff very friendly the location is great very accessibility to 95. Quiet, great grounds, near to restaurants.We book this hotel for a family reunion,close to the restaurant for the get together with our family.We will book this hotel again,
It was a great hotel and the room was clean. They did not have a free breakfast, but they had a breakfast option. There was a nice pool. The host staff was very friendly and helpful with our questions.
Thank Laura H
Response from 677andreaA, Manager at Courtyard by Marriott West Palm BeachResponded 24 December 2016
Thank you for taking the time to complete a review. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable we look forward to your return.
Picked this hotel due the relative closeness to my family in the area near by. There is a great shopping area three exits north on I-95 and this hotel sits right next to I-95. Rooms were clean and nice. The third floor room I stayed...More
1 Thank fern23
Response from 677andreaA, General Manager at Courtyard by Marriott West Palm BeachResponded 16 December 2016
Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Courtyard West Palm Beach was enjoyable