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Hyatt Place West Palm Beach Downtown

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Hyatt Place West Palm Beach Downtown
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792 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place West Palm Beach Downtown
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Showing 743: English reviews
West Palm Beach, Florida
Reviewed 15 March 2017

The staff here was exceptional, without exception. The hotel was great. We have stayed at lots of hotels and it is rare to have consistently exceptional service from every single employee. We highly recommend this hotel.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank B9648KVkarenm
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear B9648KVkarenm, Thank you so much for your lovely review. Our top priority is to provide outstanding, memorable service so I am ecstatic to hear that you had such a wonderful experience with us. We look forward to hosting your next stay in downtown West Palm Beach! Sincerely, Ila Batchelor Front Desk Manager

Washington DC, District of Columbia
Reviewed 14 March 2017

Clean, spacious rooms in a newish hotel but the bed was saggy and the A/C system blew directly onto the bed (I built a barricade from the sofa cushions and this helped a lot). The breakfast was much better than most breakfast-included hotels, with hot options, fresh fruits and real dinnerware. There is no pool, just a cool tub and...

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Helpful?
Thank JulieB353
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear JulieB353, Thank you so much for taking the time to leave a review of our property. I'm sorry to hear about your troubles with the A/C unit. I've actually had a few other guests use pillows and whatnot to block the A/C so for those who are sensitive to the cold we usually recommend booking a double room to...

Orlando, Florida
Reviewed 13 March 2017

We stayed at the Hyatt during a wedding we attended in February. The hotel and staff were very nice. The location was key for us. It was close to many restaurants and we were able to walk to some and drove to others. The room was nice and it had a great sleeper bed and a king bed. The bathroom...

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Helpful?
Thank valeriek726
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear valeriek726, I am glad to hear that you had an enjoyable stay with us. We have been checking the rooms recently to repair damaged wallpaper but as you can imagine it is quite a process to do the entire hotel so I do apologize for any cracks in your room. However I'm thrilled to hear that you liked everything...

Illinois
Reviewed 12 March 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank NaplesVacationers
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Colorado
Reviewed 10 March 2017

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank robertgI8678ND
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Clermont, Florida
Reviewed 8 March 2017

The location was good. The front desk staff didn't greet us and were less than pleasant. The food was terrible! Breakfast was ok, but we got burgers to go and it was expensive and school lunch tasted better. It was like a dried up soy burger with cheese flattened into it as if it were old. We had to throw...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Mike C
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear Paris C, I'm sorry to hear that your experience was anything less than stellar. We have recently rolled out a new breakfast menu and are currently working on improving our Gallery Menu. Guest feedback is always appreciated and will be shared with the kitchen staff as a tool for improvement. I am also disappointed to hear that the service...

Austin, United States
Reviewed 7 March 2017

Review collected in partnership with Hyatt Hotels
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Thank maryoS4740DZ
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Ann Arbor, Michigan
Reviewed 5 March 2017

Good spot but the hotel was on poor condition. Mostly cosmetic but still not the standard I would expect from Hyatt. Pool was VERY small and daughters were left with a task after playing in it. Would not stay there again.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 489bradenr
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear 489bradenr, I am disappointed to hear that you were dissatisfied with our hotel's cosmetics. We have recently repainted the exterior of our property but please be assured that your comments regarding the hotel's condition will be shared with our management team. Your feedback is much appreciated and we would really love to have you as our guest again. If...

East Stroudsburg, Pennsylvania
Reviewed 3 March 2017 via mobile

Impeccably maintained. In my opinion five star. What makes the difference here outside of being Central in a perfect area and the amenities of the hotel is the staff. Particularly Andrea, Mike, David, Ila, TJ at the front desk. Outstanding crew.

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Helpful?
2Thank Seth N
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear Seth N, Thank you so much for taking the time to review our property. I am thrilled that our wonderful staff was able to make your time in West Palm Beach enjoyable and memorable. Please be assured that your shout outs have been shared with the team. We are all looking forward to seeing you again the next time...

Dallas, Texas
Reviewed 3 March 2017

Clean, friendly staff and centrally located hotel met every need for a recent family visit. Everyone from front desk, valet, breakfast staff and maids was very friendly and attentive. Easy to get to for visits to W. Palm, Palm Beach and surrounding places. Far enough away from freeway to walk many places.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank sjandrews
Ila B, Front Office Manager at Hyatt Place West Palm Beach Downtown, responded to this review

Dear sjandrews, I am thrilled to hear that you enjoyed your recent stay with us! Our top priority is to deliver warm and sincere service so I am glad to hear that it made your stay memorable. We look forward to entertaining you again the next time you're in town! Sincerely, Ila Batchelor Front Desk Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover comfortable spaces, and ideal downtown location and modern travel conveniences at the Hyatt Place West Palm Beach/Downtown. At this business casual and leisure friendly hotel in West Palm Beach, FL you'll enjoy inviting rooms and warm hospitality that make your travels seamless and simple. Guests enjoy refreshing experiences, innovative spaces and attentive services delivered at an exceptional value. Welcome to a different place. At our West Palm Beach, FL hotel, you'll enjoy a casually chic environment that complements your travel style, from modern rooms with free Wi-Fi to complimentary breakfast and shuttle service. You can kick back in stylish social spaces in the Gallery, enjoy a beer or coffee brew at our Coffee to Cocktails Bar and grab a bite at the 24/7 Gallery Market. Whether you're visiting for a corporate meeting or family vacation, you'll have easy access to everything that makes downtown West Palm Beach the premiere destination in Palm Beach County. ... more   less 

Additional Information about Hyatt Place West Palm Beach Downtown

Address: 295 Lakeview Ave, West Palm Beach, FL 33401-5836
Region: United States > Florida > West Palm Beach
Price Range: $201 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place West Palm Beach Downtown 3*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Orbitz, Hotels.com, Priceline, Travelocity, Cancelon, Expedia, TripOnline SA, Hyatt Hotels Corporation and getaroom.com so you can book your Hyatt Place West Palm Beach Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place West Palm Beach Downtown Hotel West Palm Beach
Hyatt West Palm Beach
Hotel Style:
#1 Green Hotel in West Palm Beach
#2 Family Hotel in West Palm Beach
#7 Romantic Hotel in West Palm Beach
#7 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place West Palm Beach Downtown staff and other travellers.
11 questions
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Chicago, Illinois
6 months ago
Waltham, Massachusetts, United States
over a year ago
coral springs
1 month ago
Stroudsburg, Pennsylvania
Carlsbad, California
6 months ago

See all questions (11)

Questions? Get answers from Hyatt Place West Palm Beach Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“really? do they have a good room?”
port-au-persil, 22 Apr 2017 | Read review
“I am in the middle of the hallway and I've yet to hear a peep.”
Pfohlcochise, 18 Apr 2017 | Read review
“Odd # rooms have better views.”
AndyA888, 21 Feb 2017 | Read review
“King bed with sofa sectional”
Karma3811, 13 Feb 2017 | Read review
“Try to get one close to the elevator as the halls are very long.”
  • Vanity and bathroom area
  • Desk Area in Living Room
  • Living Room Area Bar
  • Living room area
  • Corner of Bedroom with LED lights within 2 feet of your eyes
  • Led Lights 2 Feet from Bed
plschilt, 27 Jan 2017 | Read review
5 of 5