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Holiday Inn Express & Suites West Palm Beach Metrocentre

Traveller (13)
Room & Suite (21)
Dining (9)
  • Excellent25%
  • Very good45%
  • Average20%
  • Poor6%
  • Terrible4%
Travellers talk about
“pancake machine”(5 reviews)
“front desk”(23 reviews)
“first floor”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express & Suites West Palm Beach Metrocentre
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Reviews (148)
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All reviewspancake machinefront deskfirst floorport evergladescracker barrelfoot trafficgreat place to stayboiled eggsonly stayed one nightfree breakfastfresh fruitfitness centerbreakfast areabed was comfortablewould stay againking suitenice breakfast
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1 - 5 of 139 reviews
Reviewed 1 week ago via mobile

Everything seemed ok to me. Clean room with fridge and microwave and coffee maker and all necessities. Breakfast was decent. No complaints for me. Easy in and out and close to Astros/Nationals spring training baseball stadium.

Thank james s
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 2 days ago

Glad to hear you enjoyed your visit, James. I hope you'll visit us again soon. Happy travels. - Sanjay, GM

Hotel's Favourite
Reviewed 27 June 2017

Got a free room for my points as a rewards member for IHG. This was a great hotel, conveninelty located. The front desk staff was terrific. Nice pool, nice room and very clean. Nice breakfast included.

Thank Fletcher/Ruth F
Reviewed 3 weeks ago via mobile

We stayed because the reviews were great. Access to the hotel is an afterthought, with no room to pull up and unload easily. The staff is friendly, but the entire hotel is old, worn, dark, stained carpets, only one slow elevator. The rooms are very...More

Thank IGolf4food
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 2 weeks ago

I apologize if we didn't provide the experience you'd hoped for. If you ever need any help getting your luggage into your room, please let us know so we can assist you. We do our best to keep everything up-to-date, and we appreciate your feedback....More

Reviewed 4 weeks ago via mobile

This hotel was clean and the staff was very friendly. The bathroom was nice and had a nice size shower. We went out for breakfast, so I’m not sure how their free breakfast was, but people seemed to be enjoying it. The workout room was...More

Thank amspatton
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 4 weeks ago

I really appreciate the stars and your review! I'm happy to hear our room, staff, and location are all on point. I hope you'll stay with us again soon. - Sanjay, GM

Reviewed 29 January 2018 via mobile

I booked this hotel for work last week and although it was more then I wanted to pay for a HIE I felt it had good reviews......well they are so wrong! This place needs major updates, it doesn’t even have a sign like the photo...More

Thank jms2938
Response from Hparag, Owner at Holiday Inn Express & Suites West Palm Beach MetrocentreResponded 3 February 2018

I apologize we didn't provide the stay you were hoping for. I assure you our cleanliness is something we take very seriously. If you ever have a complaint, please let us know while you're with us and we will take care of it for you...More

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Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Price range
US$116 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$116 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (21)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (2)
Questions & Answers
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james s
18 February 2018|
Response from Missmlb0814 | Reviewed this property |
The many years I have stayed here at this hotel, I have never seen a shuttle van. Sorry
Room Tips
"We stayed on the ground level one year. It was close to the housekeeping room where they wash and dry the..."
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"I would get an upper floor room away from the front desk"
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"Third floor was quiet and has the laundry in the hall."
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"Chose a room at another hotel."
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