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Hilton Palm Beach Airport

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Hilton Palm Beach Airport
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927 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Palm Beach Airport
See the most recent reviews
Showing 891: English reviews
1 review
Reviewed 2 weeks ago via mobile

This hotel is really really nice. It is near the airport and is a typical airport hotel. However, they have a tiki lounge area outside by the pool which is really nice – especially in Florida. They also have a fantastic restaurant and a very large lobby which is very welcoming and relaxing. I live down the street and my... More 

Helpful?
Thank rachforb
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your fantastic review of your most recent stay. I am delighted that you and your husband enjoyed yourselves and hope to see you back with us soon. Thank you for choosing us for your local getaway. Come back and visit us again soon... More 

Greensboro, North Carolina
1 review
Reviewed 2 weeks ago

The hotel had no hot water in the morning. The staff offered me 100k Honors points to make up for it. They didn't actually follow through. When I called, the manager said he would only give me 2k points.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank warren g
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback regarding your most recent. My apologies that there was a hot water issue with your room. I will review your comments with the staff to find out what occurred with the points offer. Thank you More 

Atlanta, Georgia
1 review
Reviewed 2 weeks ago via mobile

The hotel itself is decent, but dealing with them to get charges corrected has been an absolute nightmare that has lasted more than three weeks. At check-in on 10/21, I asked them to update the credit card on file to a different one, which they claimed to have done. After checking out the following morning on 10/22, I did not... More 

Helpful?
Thank laura39129
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your sending your feedback regarding your billing issue. My apologies this inconvenience and I will review to make sure this is remedied. This is certainly not the norm and we will correct as soon as possible. More 

Dallas, United States
2 reviews
Reviewed 3 weeks ago

Everyone was extremely nice, facilities were great. I was here for business meeting with a large group of people. Food great, travel services (shuttle, car, etc) fantastic no waiting. The only thing that did not get a thumbs up was food service at tables in the bar was very slow. This may be that we were there during the week... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janice Brooks S
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your great review! I am glad you had a successful stay and thank you for your recommendation. Come back and see us soon... More 

Denver, Colorado
1 review
Reviewed 3 weeks ago

Nothing special about this hotel its dated and needs a renovation. Only good thing was its location to the airport. I expected a nicer hotel for a Hilton. The rooms feel dark and dirty. Breakfast was good. Next time I travel to West Palm Beach I would stay someplace else.

Helpful?
Thank michaelcurtis2016
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your feedback. My apologies that your stay was less than satisfactory. I am glad the location of the hotel addressed your travel needs, but it sounds like we fell short elsewhere. I hope that you are able to give us another chance in the future... More 

palm beach
1 review
Reviewed 3 weeks ago

The room was smelly and moldy and switched room. In-room phone not operation, and air conditioning did not works. Made multiple calls to satisfy. Breakfast terrible especially;y the pancakes where a lump of dough. Would never stay here again or recommend to anyone.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gregory W
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I apologize for the issues that you encountered during your most recent stay. I will discuss your feedback with our department heads to address each item. I hope that you will give us another opportunity in the future. Until then, safe travels... More 

Wellington
1 review
Reviewed 4 weeks ago

We were celebrating a happy family occasion and the staff made it like they were celebrating with us. Always greeted with smiles that seemed genuine. The restaurant staff was patient with all our high maintenance demands with food allergies, etc

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 717mindyw
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your great feedback! I am glad you had a wonderful time with your family and staff exceeded your expectations. Come back and visit again soon... More 

Texas Gulf Coast, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This is the worst Hilton I ever stayed at. It is old looking, rundown and rooms are horrible. The carpet in my room was wet and the smell of mildew made me not be able to sleep all night. The beds are not comfortable because they are old. The AC unit was very loud all night. The toilet would not... More 

Helpful?
1 Thank johnwelch2016
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. I will review your feedback with the hotel department heads. Safe travels... More 

Greater Cincinnati, United States
Level Contributor
12 reviews
7 hotel reviews
Reviewed 4 weeks ago via mobile

A nice hotel close to the West Palm Beach Airport. We experience Excellent service from the staff. All the area Resturant are only one or two miles away. The Hotel van will drop and pick you up or you are a fast Uber or Lift ride away. The Resturant at the hotel is excellent. It is rare that I ever... More 

Helpful?
Thank LarryaPilot
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your positive review and loyalty the past 20 years. I am glad you are happy with the facilities and staff. Come back and stay with us again soon... More 

Albuquerque, New Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago

I have stayed at this location 4 times. Prior to my last stay, overall I was very happy. The last stay was in late October and the property has gone downhill. I stayed on Floor 7, which is known as the Hilton Honors floor. I decided to take a hot bath, and when I drew the bath the water was... More 

Helpful?
1 Thank Monnet505
Matt K, General Manager at Hilton Palm Beach Airport, responded to this review

Thank you for your review. My apologies for the issues you ran into during your last stay with us. I hope you will give us another try when you visit the area... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Located minutes from the Palm Beach International Airport, Cityplace and the Palm Beach County Convention Center our lakeside setting provides a resort atmosphere with a Tiki bar and starbucks favorites. Complimentary 24 hour airport shuttle service and WiFi available to all our guests. ... more   less 

Additional Information about Hilton Palm Beach Airport

Address: 150 Australian Avenue, West Palm Beach, FL 33406-1473
Region: United States > Florida > West Palm Beach
Price Range: $161 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Palm Beach Airport 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Palm Beach Airport Hotel West Palm Beach
Hilton West Palm Beach
West Palm Beach Hilton
Hotel Style:
#3 Romantic Hotel in West Palm Beach
#6 Business Hotel in West Palm Beach
#11 Family Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Palm Beach Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton Palm Beach Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If airport noise might be a problem for you, ask for a room overlooking the pool.”
 of 5 bubbles wgriff1, 26 Aug 2016 | Read review
“Dont choose a room here, make the ffort to go into the town. That Hilton is fine.”
 of 5 bubbles johndR8229JB, 24 Aug 2016 | Read review
“Best view is over the pool side.”
 of 5 bubbles 864DavidW864, 27 Jul 2016 | Read review
“Room 500 to 506 and 800 to 806 good views”
 of 5 bubbles AidaB, 15 Jul 2016 | Read review
“If your planning an Association/Group function contact Alicia”
 of 5 bubbles gregt24, 12 Jul 2016 | Read review
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