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Residence Inn West Palm Beach

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137 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Macon, Georgia
Reviewed 12 June 2015

Two night business stay and booked due to the rate. A great surpirse on arrival with prompt greeting and check-in by enthusiastic staff with knowledge of the area and great recommendations for restaurants and beach access. The outdoor pool was small but nice to sit by at night. Parking was adequate and the internet worked well. The breakfast for the...

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Thank sometrip
Abingdon, Maryland
Reviewed 2 June 2015

The hotel rooms show wear but not enough to entice me to go back to the Springhill Suites Marriott that is two doors away, They had too many kids, small rooms, and too much noise. The room here does have a strong scent of a floral cleaning product, but it smells nice to me. It's just a little too strong....

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1Thank Peggy S
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Peggy S and thank you for taking the time to write about your recent stay in the West Palm Beach area. We are delighted to hear that the hotel was able to serve you well and look forward to your continued patronage. Have a fantastic day!

NYC
Reviewed 8 May 2015

All Residence Inns have a similar feel so what separates them, IMO, is how the staff treats the visitors. As others have mentioned, the people here are top-notch -- Dan, the general manager, was incredibly responsive and accommodating when we contacted him with a few questions before check-in and his front-desk staff was similarly friendly and helpful during our stay....

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1Thank sportswriter
Reviewed 4 May 2015

The property was not attractive on arrival. Room had an overwhelmingly strong scent of carpet deodorizer or air freshener. I am sensitive to strong smells, so I asked for another room, and it was the same. I couldn't stay at the hotel. Front desk staff were very understanding and accommodating.

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Thank Andrea T
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Andrea T, Thank you so much for taking the time to write about your experience with the Residence Inn West Palm Beach. I appreciate your kind words towards our staff and am delighted that we were able to find alternate accommodations for you. I have taken your comments concerning the odor into account and will be reviewing possible options...

Rome, Italy
Reviewed 4 May 2015

I can only give the highest praise to the way this Residence Inn is conducted. Both the attitude of the staff towards the guests and the comfort provided in the suites were exceptional. Let me mention above all the Manager, Dan Patino, and the Desk Clerk, Audrey Lopez, who proved that the fine line between a guest and a friend...

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Thank Giuseppe1940
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Wow! Thank you so much for taking the time to write about your recent stay. We all are delighted to hear that your stay was a pleasant one and cannot wait to have you back in our hotel again if your travels bring you back this way. Have a wonderful rest of the year and thank you once again for...

Winston Salem, North Carolina
Reviewed 2 May 2015

I spent the week at this facility and it was my first Residence Inn experience while traveling for business. It won't be my last. At the end of each day it was truly like coming home because the staff was so friendly and catered to my every need. The manager, desk personnel and staff members that worked around the hotel...

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Thank Ted K
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Ted K, I would like to thank you for writing about your recent stay with us here at the Residence Inn West Palm Beach. Your kind words will be shared with the staff so they can see the positive impact they all have on our guests. Have a wonderful day sir and we hope to see you again soon.

Naples, Florida
Reviewed 2 May 2015

My studio suite was spacious, with a large sofa, 37" TV and queen bed. Kitchen was fully equipped with all needed amenities. Bath was large and towels fluffy, shampoo and lotion Paul Mitchell. There is buffet hot breakfast of eggs, sausage, muffins etc, My room overlooked the fire pit and it was a nice quiet setting. It is located in...

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1Thank lathamgal
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Hello Lathamgal and thank you so much for taking the time to write about your recent stay. I love hearing from our guests and having the chance to share great comments with our staff. Have a wonderful day and thank you again for staying with us.

Reviewed 15 April 2015 via mobile

My family and I went here in March for my sister's wedding and stayed one night. It was an amazing experience!! I loved the friendly staff and the complimentary breakfast was really good. I will be going on vacation in July and will definitely be staying here again.

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Thank Lee Lee W
Reviewed 25 March 2015

Residence Inn West Palm Beach is in a great location and very close to City Place in West Palm Beach. Everyone worked with our family to be sure that our stay was very pleasant. City Place is a must go as well. Thanks for the nice visit!

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1Thank jlsixtyeight
new york
Reviewed 10 March 2015

This hotel I was told by a Mainentance person that this hotel is only 5 years old. The room was clean however furniture worn and red wine on carpeting, doors to closet wont stay in slot. Needs an update. I was told that alot of people from overseas stay there because of St Marys Hospital that they go to for...

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1Thank pocopicketNewYork
Dan P, General Manager at Residence Inn West Palm Beach, responded to this review

Tank you so much for your response about your stay and your kind words about the staff. We are always looking for ways to improve our guests stay and will use your comments to continue the effort here at the Residence Inn. Please feel free to reach out to me personally if your travels bring you back to this area....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn West Palm Beach

Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407-3151
Region: United States > Florida > West Palm Beach
Price Range: $163 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn West Palm Beach 3*
Number of rooms: 78
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Also Known As:
Residence Inn West Palm Beach Hotel West Palm Beach
West Palm Beach Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn West Palm Beach staff and other travellers.
4 questions
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Naples, Florida
Sanibel Island, Florida
over a year ago
Longview, Texas
over a year ago
Alpharetta, Georgia
over a year ago

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Questions? Get answers from Residence Inn West Palm Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“short stay studio quite nice”
 of 5 bubbles threesecons, 15 Sep 2016 | Read review
“1st floor rear was quiet, near parking and spot to walk the dog”
 of 5 bubbles billtaichi, 26 Jul 2016 | Read review
“Turn down the AC!”
 of 5 bubbles michaelj79, 10 Jul 2016 | Read review
“Request an upgrade to a 2-bedroom suite if available. It's extremely spacious!”
 of 5 bubbles 718RichardP, 20 May 2016 | Read review
“If you are sensitive to noises, avoid first floor rooms nearby the entry door”
 of 5 bubbles HArismendi, 28 Apr 2016 | Read review
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