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West Palm Beach Marriott

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620 Reviews from our TripAdvisor Community

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Showing 586: English reviews
Palm Beach, Florida
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 December 2014

Great for meetings, or conventions. Friendly Front Desk Staff. Enjoyed the adjoining restaurant. Can not really walk to anywhere(unless you are a good mile plus walker), and then, only in the daytime. Within three miles of the ocean, and the pool was beautiful. Quick cab ride to downtown WPB, where one can spend some time. Also the Marriott is close... More 

Helpful?
1 Thank Peter C
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Peter C, Thank you very much for your review. We are so glad you enjoyed your stay along with our staff and with the amenities the hotel has to offer. For future reference, we have a shuttle that can take you to and from the downtown area from 6AM until Midnight. We hope to host you once again in... More 

Johannesburg, South Africa
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 1 December 2014

We arrived early for check-in at 11:30 am to drop our bags and confirm our reservation. When we returned, were only offered two twin beds despite our reservation for King. Compounding frustration was gentlemen checking inot king bed room beside me after I asked for a discount on the other room. Manager had a lineup of people to see her... More 

Helpful?
Thank 09stephen1970
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear 09stephen1970, Thank you very much for your review. I am so terribly sorry on the service you recieved not only at check in but throughout your stay. We strive to give you the best experience possible and we clearly failed. Your review will be passed onto the management team here and we will do everything we can to resolve... More 

Manchester, Maryland
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 December 2014

My family and I recently flew into West Palm Beach and stayed overnight before boarding a Miami-based cruise ship the following day. The following are our observations: Positives: 1. Free airport shuttle 2. Clean and inviting lobby 3. Front desk friendly, helpful and acknowledged my Platinum status 4. Onsite pub / restaurant 5. Very nice grounds (clean and pretty) 6.... More 

Helpful?
Thank FamilyManMd
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear FamilyManMd, Thank you very much for your honest review. We are glad you enjoyed some Hamzah and his staff as well as our newly renovated lobby. My sincerest apologies for the shuttle experience as well as some of the amenities in the room and restauraunt. We strive for greatness and will do our best to improve with the review... More 

Miami, Florida, United States
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 November 2014

This was one of the better Marriotts I have stayed in. The rooms were nice, but the facilities were wonderful. Heated pool. Great outdoor area. But the best thing was the herb garden growing all over the property for the chef to pick fresh herbs for the restaurant. The food was fabulous, and the service friendly.

Helpful?
1 Thank Cindy O
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Cindy O, Thank you so much for your review. We are so glad that you enjoyed our rooms and facilities as well as our wonderful garden. We strive to make your stay with us amazing and we are glad we achieved that. We hope to host you again in the near future. More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 November 2014 via mobile

Came here with the hubby on a work trip. Definately lots of business people here as it is close to the convention center. However as the spouse that tagged along I had plenty to keep me busy. Great outdoor space to relax. Lots of palm trees, a pool, and very large outdoor seating areas and two gas firepits which was... More 

Helpful?
2 Thank Julie V
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear Julie V , We are so glad that you enjoyed your stay with us along with the numerous amenities the hotel has to offer. We look foward to hosting you once again in the near future. Wesley More 

Armonk, NY
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 12 November 2014

The hotel itself is beautiful. The pool area is very nice. One drawback is the lack of food and drink available. If you want something you have to call to the neighboring restaurant within the Marriott itself. The concierge lounge was lovely. Plenty of food and snacks available. My biggest problem with this hotel was the room. The bed was... More 

Helpful?
2 Thank luluse13
IsabelleR410, Executive Administrative Assistant at West Palm Beach Marriott, responded to this review

Dear luluse13, We are delighted you enjoyed your stay with us and that the Concierge Lounge amenities and service experience were what you expected and deserved. Thank you for conveying your disappointment regarding the room layout. We value our guests’ opinion and take all feedback under advice toward the betterment of our product. We are glad to know that you... More 

Singapore, Singapore
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 November 2014

I was introduced to this hotel by my business associate. This Marriott was a clean and one of the more spacious hotels I have been to. For North American hotels, the breakfast spread was also one of the better ones I have seen. The hotel was tastefully decorated, incorporating very Floridian elements in it. There was one weird incident which... More 

Helpful?
2 Thank applemyhday
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear applemyhday, Thank you very much for your review. We are so glad you enjoyed the spacious rooms and our vast buffet breakfast. We are so sorry for the fire alarm disturbance that caused you to leave your room at such a late hour. We hope to host you once again in the near future. More 

California
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 30 October 2014

This hotel is not a beach front hotel. Rooms are spacious and comfortable. The hotel has a fitness center and a swimming pool. If you don;t mind walking you can even stay without a car as the hotel is very close to the city center.

Helpful?
2 Thank LustForTravel
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear LustForTravel, Thank you very much for your review. We are glad you enjoyed our rooms and the additional amenities we have to offer. We hope to host you once again in the near future. More 

Fresno, CA
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 October 2014

I spent last year at this hotel... I wrote a review... Found out that they read it made adjustments...WOW!!!! what a difference... Quiet... and food was soo much better... I stated last year that the staff was wonderful I think they were even better this year, if that is possible.. so helpful and patient ... with me( I can be... More 

Helpful?
4 Thank MMCC1978
Wesley M, Hotel Operations Supervisor at West Palm Beach Marriott, responded to this review

Dear MMCC1978, Thank you very much for your wonderful review. We are so glad we continue to exceed expectations and cannot wait to host you once more. More 

Satellite Beach, Florida
Level Contributor
68 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 September 2014

I stayed at this Marriott for 3 nights while attending a conference. We stay long hours at the conference and it was nice to be greeted by one of the most comfortable beds I have ever slept on. Everything about the room was perfect. The bathroom was large, the mini-fridge was perfect for what few snacks that I brought. The... More 

Helpful?
2 Thank barbaraingram
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear barbaraingram, Thank you very much for your kind words. We are so glad that you enjoyed your stay with us (especially those comfy beds). We all look foward to hosting you once again soon! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401
Region: United States > Florida > West Palm Beach
Price Range: $190 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to notice the parking charges”
 of 5 bubbles pangelo511, 14 Nov 2016 | Read review
“if you spend much time in room get a view”
 of 5 bubbles mscottwaters9, 21 Sep 2016 | Read review
“Ask them for a refurbished room when booking.”
 of 5 bubbles JeremyPF, 14 Sep 2016 | Read review
“rooms on the south side”
 of 5 bubbles shayeson51, 26 Jul 2016 | Read review
“room 407 is way down the hall away from elevators and next to the stairs”
 of 5 bubbles blrtampa, 26 Jul 2016 | Read review
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