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West Palm Beach Marriott

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West Palm Beach Marriott
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622 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Reviewed 21 August 2014

The hotel was very nice and spacious. It was clean and quiet. The pool was the perfect temperature and large enough that you didn't have to worry about bumping into kids. The staff was very kind and the breakfast in the Bistro was delicious. There are plenty of restaurants and shopping spots nearby; you can walk to them if you...

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Helpful?
1Thank Annemarie D
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Annemarie D, Thank you for your feedback as it is valuable to us. We truly appreciate your kind words regarding our staff and food offerings. Our apologies for the lack of notification about our security measures in the elevators. We hope you will return to our property if ever in the Palm Beach area.

Braintree, United Kingdom
Reviewed 20 August 2014 via mobile

Had a one night stay. Lovely well kept lobby with helpful staff. Room large and well finished with safe and refrigerator. Large free parking lot and only a short drive to the downtown area which was really nice with a massive selection of restaurants. I think there is a shuttle bus to this but i didn't use it. Only downside...

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Helpful?
1Thank Nicholas L
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Nicholas L, Please accept my apologies for the discomfort with our double beds. I hope this will not deter you from returning and perhaps staying a bit longer. Thank you for your feedback and we look forward to hosting your return.

Atlanta
Reviewed 20 August 2014

Stayed here for 5 nights while attending a conference in Palm Beach. Very convenient to the airport and to Palm Beach. Also, City Place is a short walk away ( well, maybe .5 miles). Hotel appears to be a 4-star property. Price is very attractive and my $125 room included $25 credit at the restaurant called 1001 Bistro. The restaurant...

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Helpful?
2Thank jerman00
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear jerman00, Thank you for staying with us and providing feedback. We are glad you were able to enjoy our hotel and surrounding area. We hope your travel plans bring you back to the Palm Beach area and look forward to hosting your return.

Princeton, New Jersey
Reviewed 18 August 2014

We stayed for a night at this location. While the front desk staff and bar were great at serving the guest, the concierge lounge staff was on the clock, taking away the food while guests were still grabbing breakfast at 10.02 (the BF finishes at 10.00 am). Well, that may be true in a military installation to be punctual, it...

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Helpful?
2Thank R S
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear R S, Once again, our sincerest apologies for not fufilling your expectations in the Concierge Lounge. The "extra-mile" service is what we stand for and strive to maintain. We are truly appreciative when you mentioned you will return to our hotel. We look forward to hosting your return and another opportunity to exceed your expectations.

West Palm Beach, Florida
Reviewed 17 August 2014 via mobile

Nice rooms..good location to West Palm activities & right off 95 exit. Not in safe or short walking distance to Clematis St or City Place..nice pool/Courtyard area for a Marriott. I liked their Employee "Empowering Program" that I experienced due to cable problems with the TV..the kind Gentleman maintenance person have me a chocolate & bottle waters for my inconvienance...

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Helpful?
1Thank Melinda H
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Melinda H, Thank you for your kind words regarding our staff service. This is the best aspect of our hotel and we strive for excellence. We hope you return whenever you plan on visiting Palm Beach once again. We look forward to hosting your return.

Miami, Florida
Reviewed 28 July 2014

My sister and I were in town for a concert at Cruzan Amphitheater and we arrived ahead of our check-in time but were promptly accommodated into one of the highest floors with a view of the water. The room was spotless, and the bed and pillows were very comfortable. The toiletries were refreshing as well. When making the original reservation,...

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Helpful?
1Thank margothkatty
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear margothkatty, First, I apologize for the billing and menu errors. I'm delighted our staff handled these incidents with professionalism and efficiency. Thank you for choosing the Marriott West Palm Beach as your destination and we look forward to hosting your return.

Fort Lauderdale, Florida
Reviewed 14 July 2014

Beautiful hotel. Very friendly staff. We arrived early and once I let the clerk know I wanted to check in she immediately checked for availability and found a room. This demonstrates customer service. I have received a negative response so many times before for attempting to check in early from other hotel chains it was very refreshing to be at...

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Helpful?
1Thank CongaPete
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear CongaPete, Your kind words are truly appreiciated. Our staff pays close attention to special requests, such as an early check in. We strive to provide the excellent, consistent service Marriott provides to our guests. We look forward to hosting your return the next time you take that short drive from Ft. Lauderdale.

Reviewed 8 July 2014 via mobile

Hotel staff makes you feel welcome. Always friendly with greetings. The Bistro also serves good food. Hotel is conveniently located to fine eating establishments and downtown area. I will stay here again if visiting the area. Marriott is always consistent with service levels and ease to deal with for using points.

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Helpful?
Thank Jim M
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Jim M, Thank you for your feedback and loyalty to Marriott. I'm delighted to know our staff was friendly and welcoming. (would you expect any less from a Marriott) We look forward to hosting your return.

Sarasota, Florida
Reviewed 6 July 2014

We had such a wonderful stay over Memorial weekend that we returned for a 3-night stay over July 4! Once again we had a memorable, relaxing, and fun stay. The hotel is very clean, the food is scrumptious, and the bonus Indian wedding of 700 was a wonder to observe but in no way hampered our visit. We used the...

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Helpful?
1Thank Marcia H
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear Marcia H, Thank you for once again choosing us as your return destination. We're delighted to have, now, a repeat customer as this is the foundation for all establishments. We cannot wait to host your return to the Palm Beach area.

Bay City, Michigan
Reviewed 6 July 2014 via mobile

This place was one of the cleanest place's I've ever stayed at!! Staff was awesome!! Helpful!! Thanks for the great stay. If I'm in town a again I'm staying here. Had a x2 fire pit plenty of seating outside . Felt very safe here . Also don't forget they have shuttle van for downtown area! And wii in the lobby...

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Helpful?
Thank April G
Ty L, Front Office Manager at West Palm Beach Marriott, responded to this review

Dear April G, Thank you for your kind words. Your feedback is precious to us as we take great pride in providing excellent customer service. We look forward to hosting your return.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bistro Ten Zero One
Bistro Ten Zero One
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located near CityPlace, Kravis Center for Performing Arts, Cruzan Amphitheatre, Downtown West Palm, Palm Beach County Convention Center and Palm Beach International (PBI) Airport, our West Palm Beach hotel appeals to leisure and business travelers alike. Appreciate deluxe accommodations and unique amenities at our Marriott hotel in West Palm Beach, FL, including high-speed internet, complimentary airport shuttle. Self-parking available for an extra charge of $12 per day. Our lobby transformation will be completed in January 2017. Noise will be heard during daytime hours until November 30th, 2016. ... more   less 

Additional Information about West Palm Beach Marriott

Address: 1001 Okeechobee Blvd, West Palm Beach, FL 33401-6214
Region: United States > Florida > West Palm Beach
Price Range: $182 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — West Palm Beach Marriott 3.5*
Number of rooms: 352
Reservation Options:
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Also Known As:
Marriott West Palm Beach Hotel West Palm Beach
Hotel Style:
#6 Family Hotel in West Palm Beach
#11 Romantic Hotel in West Palm Beach
#11 Business Hotel in West Palm Beach
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Questions & Answers

Here's what travellers have asked, with answers from West Palm Beach Marriott staff and other travellers.
6 questions
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Questions? Get answers from West Palm Beach Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you know all the hidden fees up front! $12 a day for parking, holding your credit card hostage until they release the hold on it.”
 of 5 bubbles TammyECensullo, 5 Dec 2016 | Read review
“Be sure to notice the parking charges”
 of 5 bubbles pangelo511, 14 Nov 2016 | Read review
“if you spend much time in room get a view”
 of 5 bubbles mscottwaters9, 21 Sep 2016 | Read review
“Ask them for a refurbished room when booking.”
 of 5 bubbles JeremyPF, 14 Sep 2016 | Read review
“rooms on the south side”
 of 5 bubbles shayeson51, 26 Jul 2016 | Read review
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