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Holiday Inn Winter Haven

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Holiday Inn Winter Haven
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229 Reviews from our TripAdvisor Community

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Showing 224: English reviews
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Reviewed 2 days ago NEWvia mobile

Booked this because we were taking the grandkids to Legoland. Location was great for that. Plenty of restaurants within walking distance so we did not eat at the hotel restaurant. The hotel was clean and staff was friendly. The only negative thing I would say is check in was at 3pm and we arrived at 340 and they were just...

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Helpful?
Thank Dennis L
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you for your review. I hope you guys had a great time at Legoland!!!

Coconut Creek, Florida
Reviewed 4 days ago NEW

We picked Holiday Inn Winter Haven since it is 3 miles from Legoland and they give you a parking voucher for each day worth $17. Our children were staying at Legoland Hotel which was much more expensive. The first time the front desk stuff helped us out was when we were driving to Winter Haven. There was a fire on...

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Helpful?
Thank tinkerbelle2016
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for your kind review. I am so happy to hear that my staff was so helpful to you. I am a very blessed woman to have the best team ever. I look forward to your next visit!!!

Miami, Florida
Reviewed 1 week ago via mobile

The hotel was very close to legoland. We stayed for 2 nights. There is a restaurant in the hotel which is good if you don't want to leave the hotel. Breakfast is not included, but we included it in our package. It was your basic buffet, no big deal. We ordered dinner from the hotel restaurant both nights, and it...

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Helpful?
Thank Florida84
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you for your review. I am sorry we fell short for your stay. I am also very sorry that whoever at my front desk told you that is just how the AC works, because that is not at all the way they work. I hate that in your room you found cereal under your bed. Normally our housekeeping is...

Reviewed 3 weeks ago via mobile

I travel with a cooler due to restricted dietary needs. If I need to use the microwave you have to go ACROSS the street to the Hampton and use theirs! Appalled!!!! This should be a home away from home! I darn sure don't go to a neighbors house to use the microwave!

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Helpful?
Thank Andrea H
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Good Morning, Thank you for your review. I am very sorry about the microwave. I am a full service hotel which means I have a restaurant and lounge on property. which is why we can't have a microwave in our lobby. When built we were not built it was not built with each to have the necessary wattage or ventilation....

York Haven, Pennsylvania
Reviewed 22 January 2017

This Holiday Inn that is privately owned does not live up to the Holiday Inn Brand. Our check inn clerk did not greet us as platinum elite members nor were we offered the room we had originally reserved. The hotel amenities are sparse and hotel is very limited in its services. We had to go to another hotel to use...

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Helpful?
Thank jej302
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Good Morning, Thank you for your review, I am so sorry that we seemed to fail you in many ways. For that I am so sorry. I would love to speak with you regarding your issues. I will be checking in to whoever checked you in and use this review as a teaching tool. My name is Brenda Willard and...

Ballston Lake, New York
Reviewed 20 January 2017

Stayed two nights for business. Warm greeting and prompt service. I could hear the cell phone text notification in the adjacent room. Also could hear people walking in the room above me. Small bathrooms - you can't stand in front of the sink without bumping into the toilet. The bathroom door needs to be closed to open the mail room...

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Helpful?
Thank ajmuzz
IHGService, Guest Relations Manager at Holiday Inn Winter Haven, responded to this review

Hi ajmuzz, Thank you for choosing to stay with us recently and for taking the time to review our hotel. I am pleased to know that we were able to meet your expectations when it comes to the service our staff has provided. On the other hand, allow me to apologize that our beds, parking service and the noise levels...

Miami, Florida
Reviewed 18 January 2017

We had to book at the Holiday Inn last minute and was very satisfied. The beds were comfortable, the room was clean and the hotel staff was pleasant. We would definitely return to the Holiday Inn when we are visiting Lego Land. This was the best deal in Winter Haven, however it would be better if there was free breakfast.

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Helpful?
Thank 1bigChance
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

I am so glad you decided to stay with us. I thank you for your kind words regarding my hotel as well as my staff. I have been in this business more than 20 years and this team is the best I have ever worked with. I hope you will come back and see us again. Thank you again!!

Philadelphia
Reviewed 16 January 2017

We stayed two nights the last week of December 2016 to go to Lego Land. Location is off Cypress Gardens Blvd which is full of shopping centers. The hotel is behind Chick Filet and Red Loster and 15 feet from the Hampton Inn. The Holiday Inn says kids eat free. Their breakfast is the equivalent of the Hampton Inn with...

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1Thank Amiga7
Winter Haven, Florida
Reviewed 14 January 2017

The weekday breakfast is not very good. The scrambled eggs are not real and are out a carton and horrible. The weekend cook does use real eggs however. I get the breakfast for free and its almost to the point of buying breakfast somewhere else.

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Helpful?
Thank tomcleary27
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Good Morning, Thank you for taking the time to write a review of our hotel. Good or bad I want to know how my guest feel. I am sorry you were unhappy with our breakfast buffet. I hope someone also shared with you that we have a menu as well you could have ordered from. If not I do apologize...

Naples
Reviewed 11 January 2017

We have stayed at this Holiday Inn numerous time and is a great hotel when in the area. The rooms are spotless and very well maintained each time we have stayed. If ever in the area it is the only place we stay. The hotel staff is very friendly and helpful.

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Helpful?
Thank NFlorida55
bwillard, General Manager at Holiday Inn Winter Haven, responded to this review

Thank you so much for taking the time to write a review of our hotel. I am so happy that you are also a return guest. I am a very blessed woman to have the team that I have. They take such great care of my hotel and make me very proud. We look forward to your next stay.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Central Florida Hotel in Winter Haven, FL Welcomes You Whether you visit Winter Haven for business or just to get away, the Holiday Inn Winter Haven is designed to be your personal retreat. We're located between Orlando and Tampa, and we can meet you in the middle. You'll find the finest in upscale services at our hotel in Winter Haven. You'll have room to work, relax and make the most of your day. Our hotel is near the Cypress Gardens Theme Park and popular area attractions. Our great location makes it easy to visit the Winter Haven Theater, Historic Bok Sanctuary, the Fantasy Flight Museum or the downtown antique district of Winter Haven. Lodging here is ideal for corporate guests. Our Winter Haven hotel's location is within 10 miles of State Farm, Polyglass USA and Packaging Corporation of America. Our 24-hour Business Center offers privacy, and there is free wireless Internet access in our guest rooms. Our Winter Haven hotel's upscale amenities let you maintain an exercise regimen in our sophisticated Fitness Center. You can take a dip in the pool or soak in the Florida sun. The Cafe Blu serves breakfast and nightly dinner specials, and we offer in-room dining for your convenience. Our hotel in Winter Haven is a Certified Member of My Florida Green Council, where, together, we can make a difference. At the Holiday Inn, you'll experience service provided by a caring staff. Relax, and enjoy our Winter Haven hotel. ... more   less 

Additional Information about Holiday Inn Winter Haven

Address: 200 Cypress Gardens Blvd, Winter Haven, FL 33880-4330
Region: United States > Florida > Central Florida > Winter Haven
Price Range: $181 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Winter Haven 3*
Number of rooms: 97
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Also Known As:
Holiday Inn Winter Haven Hotel Winter Haven
Winter Haven Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Winter Haven staff and other travellers.
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over a year ago
Louisville, Kentucky
7 months ago
Cherryville, North Carolina

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Questions? Get answers from Holiday Inn Winter Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't bother”
 of 5 bubbles jej302, 21 Jan 2017 | Read review
“There is an apartment complex behind the hotel and your are basically in a shopping center.”
 of 5 bubbles Amiga7, 16 Jan 2017 | Read review
“Make sure you're signed up to IHG points to get the best deal on this room. I got almost $25 per night because I am a member.”
 of 5 bubbles wadeh398, 18 Oct 2016 | Read review
“Eat onsite, dinners amazing and great price!!!”
 of 5 bubbles richardtT5963RH, 5 Aug 2016 | Read review
“I had room 623 out of 623 rooms and it was great!”
 of 5 bubbles shaytread, 17 May 2016 | Read review
5 of 5