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Holiday Inn Resort Batam

Booking.comUS$55*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$79*
US$55*
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US$56*
US$56*
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Holiday Inn Resort Batam
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768 Reviews from our TripAdvisor Community

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Showing 717: English reviews
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Singapore, Singapore
Reviewed 4 days ago NEWvia mobile

We booked this resort considering this is kids friendly, eventually it is not up to the standard. 1. Kids pool not open. Reason- god knows 2. Rooms are old. Need renovation 3. Limited food menu & expensive 4. Most of the restaurants are closed. 5. No kitchenware was provided in our suite room. When asked, they told we have to...

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Helpful?
Thank Vicky2103
HIRB G, Guest Experience Manager at Holiday Inn Resort Batam, responded to this review

Dear Vicky, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Batam. We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience...

HOTEL’S FAVOURITE REVIEW
Reviewed 10 April 2017

The stay was great, room was clean, service was prompt. Had a slight issue with the toilet and help came within 5 minutes and no issues after. We got a 2 bedroom suite and it was really spacious and neat. You get a dining table with 4 chairs and a couch and TV. The main bedroom had a king size...

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Helpful?
1Thank LimShuiYuanDaniel
About Hotel's Favourite Review
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Valued Guest Thank you for your review, it is something that we could take a pride on it. Looking forward to welcoming you back to our Resort. Thank you and have a great day a head Best Regards Guest Experience Manager

Singapore, Singapore
Reviewed 5 days ago NEW

this is a great place to just chill and do nothing much over the weekend. the hotel arranged the ferry tickets for me, and they had the free shuttle service from the terminal and back. it was a short ride from sekupang terminal. the hotel itself is 17 years old - and it shows in some areas. however, the service...

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Helpful?
Thank renee6764
HIRB G, Guest Experience Manager at Holiday Inn Resort Batam, responded to this review

Dear Renee, Thank you for taking time to review your experience during your stay at Holiday Inn Resort Batam. We are glad to know that you enjoyed your stay with us, found all facilities and our staff services up to your expectation, we value your feedback, really appreciate it. Looking forward to welcoming you again in the near future. Warm...

Singapore, Singapore
Reviewed 6 days ago NEWvia mobile

Very nice staff and service, from the shuttle bus pick up to leaving the staff are super helpful and friendly. I stayed in a studio and the furnishing is a little tired and could do with updating. Room service food could also be improved but on the whole very happy with the Holiday inn resort and plan to head back...

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Helpful?
Thank macca082
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Macca, Thank you for taking time to review your experience during your stay at Holiday Inn Resort Batam. We are glad to know that you enjoyed your stay with us, found all facilities and our staff services up to your expectation, we value your feedback, really appreciate it. Looking forward to welcoming you again in the near future. Warm...

Singapore, Singapore
Reviewed 6 days ago NEW

This is my 3rd time at Holiday Inn Batam over the past few years. However, this time round, I got 2 family suites: each suite has got 2 bedrooms - one of which is a kids' room. Each suite comes with 2 bathrooms - one of which has a bath tub. These family suites are at the ground floor of...

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Helpful?
Thank MokkieMok
HIRB G, Guest Experience Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr. Mok, Thank you for taking the time to share your feedback with us and thank you for your support as IHG Rewards Club Member. We sincerely apologize that your recent stay did not meet expectations in the mentioned areas. We appreciate your comments and will share these with our team so that we can continue to improve our...

Reviewed 6 days ago NEW

The 1 bedroom suite was big. The rooms and toilets were cleaned to perfection everyday. If there was one thing that could be improved, it is the food selection in the room service menu and the restaurant's menu. Else, the stay was very comfortable, enjoyable and memorable.

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Helpful?
Thank Vishal K
HIRB G, Guest Experience Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr. Vishal, Thank you for choosing to stay with us and sharing your stay experience with us. We appreciate your loyalty as IHG Rewards Club member. Glad to know that you had an enjoyable stay with us recently, and we are happy to know that our staff services and hotel facilities up to your expectation. Thank you for bringing...

Singapore, Singapore
Reviewed 2 weeks ago

Bought a Package 3 Days, 2 Nights $360 (Stay Fresh Package) 2 Nights, Free Breakfast at Terrace + 60 mins Full Body Massage + Land Transfer, Ferry Tickets Ferry: Majestic Ferry (included in the package) $240 + $120 (additional night). Booked online would be better. Took Ferry to Sekupang Ferry Terminal. Lesser Crowd + Newer place. Upon Arrival, driver came...

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Helpful?
Thank Belle1812
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Belle1812, Thank you for choosing to stay at Holiday Inn Resort Batam as well as for sharing your kind feedback with us. It is lovely to know that you had a memorable experience overall and enjoyed your stay with us, found our facilities and our staff's service up to your expectation. A positive guest experience is something our staffs...

Reviewed 2 weeks ago via mobile

I stayed for 2 nites in a one-bedroom suite with my wife n daughter. All staff are friendly and attentive. I wish to commend specially Ms Dewi for her great service. My daughter liked much the swimming pool n kids club. My wife made a special request for a birthday cake. At first, I thought they would given a slice...

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Helpful?
Thank sudrajats
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Mr Sudrajats, Thank you for choosing to stay with us as to celebrate your birthday and for taking the time to share about your experience with us. On behalf of the team, we would like to express our sincere thanks for your stars rating and kind words which we will be sure to share with the team. We are...

Reviewed 3 weeks ago via mobile

Staffs are polite, friendly and attentive. Food at the Chinese restaurant, and Western restaurant are great. Tea Tree Spa villa offers very relaxing environment. I love my studio room. Big, clean, and comfortable bed. Great place for getaway and relax. This hotel provide hotel pickup and send to Sekupang Ferry Terminal.

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Helpful?
Thank Lily C
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Lili C, Thank you for choosing to stay at Holiday Inn Resort Batam as well as for sharing your feedback with us. It is lovely to know that you had a memorable experience overall and enjoyed your stay with us, found our room spacious and our staff's service and restaurants up to your expectation. A positive guest experience is...

Singapore, Singapore
Reviewed 3 weeks ago

Location is out of city, so its not very accessible, there is shuttle bus daily to nagoya mall. But the timing to city at least 35 mins. Breakfast is at 110 000 RP. Vouchers can be bought at counter. Food so so only. Very comfortable beds and pillows. Stayed in the 2 bedroom suites. Everything is clean and good. Very...

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Helpful?
Thank JoannaMayNMH
HIRB G, Guest Relations Manager at Holiday Inn Resort Batam, responded to this review

Dear Ms. Joanna May, Thank you for choosing to stay at Holiday Inn Resort Batam as well as for sharing your feedback with us. It is lovely to know that you had a memorable experience overall and enjoyed your stay with us, found your room clean and hotel pool up to your expectation. A positive guest experience is something our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Resort Batam is the only all-suite luxury accommodation in Batam. Ideally situated just minutes away from the Waterfront city and Sekupang ferry terminals and a short ferry ride from Singapore. The ultimate height of pleasure comes in the form of our award-winning Tea Tree Spa. Sooth your mind and body with a selection of signature spa packages at one of 14 spacious Balinese-styled couple villas or individual treatment rooms. Spread across 3.4 hectares of open space and lush greenery, each of our 275 premium suites features a private balcony and guests can choose from spacious one or two bedroom suites, all elegantly furnished and equipped to provide unmatched comfort. When it comes to leisurely activities, guests of all walks of life are spoilt for choice at the Holiday Inn Resort Batam. The Panda Kids Club offers families a real treat. Our selection of four restaurants and bars, offers a variety of cuisines from around the world. For the business traveller, the resort's multi-functional meeting rooms complete with a variety of options for corporate meetings, functions, and events, supported by 24-hour business centre and a dedicated concierge. Whether you are a family with children or a corporation with a team of employees, the Holiday Inn Resort Batam has the facilities and activities to ensure that your trip is one you will never regret making. Come experience world-class hospitality infused with traditional Indonesian island charm! ... more   less 

Additional Information about Holiday Inn Resort Batam

Address: waterfront, Waterfront City, Riau Islands Province 29422, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Waterfront City
Price Range: $72 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Batam 3.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Holiday Inn Batam Hotel Batam
Batam Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Batam staff and other travellers.
27 questions
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Questions? Get answers from Holiday Inn Resort Batam staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool facing”
renee6764, 22 May 2017 | Read review
“you need to inform the reception your preferences”
kelvint153, 30 Mar 2017 | Read review
“Family with kids should top up for the ground floor rooms with direct swimming pool access.”
misfitone1, 16 Mar 2017 | Read review
“ground floor for easy access to facilities”
Zita28, 24 Feb 2017 | Read review
“Read my review”
  • Bent ... hanging
  • Yes, 3 star equivalent or less
  • It will drop soon, beware of the shower head and where it drops. This is the best room I was tol
  • Nothing in the fridge, quite typical of Batam hotels i think
  • Falling Apart
  • No Shower Gel .... Call and ask if you want. Basic basic basic
ShahrilHarman, 10 Jan 2017 | Read review
5 of 5
Booking.com
US$55* /night
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HotelQuicklyUS$79
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Prices are for 1 room, 2 adults
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