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Guest Cottage & Suites

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Overview
  • Excellent5%
  • Very good0%
  • Average11%
  • Poor11%
  • Terrible73%
4 Apr 2018
“Horrible”
30 Mar 2018
“This Place was a DUMP. It looks like they rent by the hour, not the night.”
AMENITIES
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Family Rooms
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18)
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1 - 5 of 18 reviews
Reviewed 5 April 2018

The place looks run down. The desk clerk was rude. We asked to see the room. It smelled stale. The carpet was dirty, beds sagged. Entire property looked run down and dingy. It was so bad that we forfeited our reservation (booked through booking.com, which...More

Thank Red308
Response from guestcottagesuites, Manager at Guest Cottage & SuitesResponded 16 April 2018

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we...More

Reviewed 31 March 2018

The beds, sagged, room was MUSTY, a terrible place. We chose not to stay in this dump after checking out the room. The lady in the front office was very RUDE, and unfriendly. She gave us the impression that it was not a safe place...More

Thank sunbeltmgt
Response from guestcottagesuites, Manager at Guest Cottage & SuitesResponded 16 April 2018

Dear Guest, Thank you for the feedback about your stay at our Hotel. We are very much concerned with your feedback. Our apologies for inconvience caused to you during your stay. Our endeavor is to offer a nice stay to all our guests but failed...More

Reviewed 17 January 2018

I checked in, got to my room and the fire alarm went of. Left the building and returned after they said "false alarm." Twenty minutes later, same thing. I went to desk and cancelled my reservation, asking for a refund. The clerk said manager had...More

Thank jjstives
Response from guestcottagesuites, Guest Relations Manager at Guest Cottage & SuitesResponded 20 January 2018

Dear Guest, I appreciate your feedback. I’m sure the refund issue has been resolved by now, but if there is any issue remaining please contact me directly at the hotel for a quick resolution. I apologize for any inconvenience. If you decide to give us...More

Reviewed 17 October 2017

First - the staff is extremely friendly. When you get there you'll note the sign that says no refund after 15 minutes - you know why that is posted. I had one of the kitchenettes - there is NOTHING other than a fridge, cabinets, microwave...More

Thank nikcentralny
Response from guestcottagesuites, Webmaster at Guest Cottage & SuitesResponded 25 October 2017

Dear Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better...More

Reviewed 30 July 2017

Very clean and comfortable.Overall very satisfied with my stay. We stayed at this hotel with my mom and her sister.The rooms was well decorated and up to date. Room was neat & clean. The staff was very friendly and helpful.Service has been great.We hope to...More

Thank Barista B
Response from guestcottagesuites, webmaster at Guest Cottage & SuitesResponded 3 August 2017

Dear Guest, Thanks for the feedback. We strive for great value, a great staff and great accommodations.Thank you again for sharing your experience. It is a true joy to serve customers like you. we look forward to having you back with us again soon. Sincerely,...More

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About
Amenities
Top amenities
Pool
Hotel Amenities
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Things to do
Pool
Details
Price range
US$56 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Details
Price range
US$56 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Questions & Answers
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Posting guidelines
Room Tips
"Don't stay here. This place is not worth any price."
Read review
"Avoid this pit. Plenty good hotels near by"
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"Look elsewhere"
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"don't mind staying here!"
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