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Hilton Garden Inn Cartersville

608 reviews
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Traveller (37)
Room & Suite (19)
Pool & Beach (6)
Overview
  • Excellent68%
  • Very good19%
  • Average8%
  • Poor2%
  • Terrible3%
Travellers talk about
“sleep number”(11 reviews)
“lovely hotel”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Cartersville
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)Write a Review
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All reviewssleep numberindoor outdoor poollovely hotelwestern art museumbusiness centergreat place to staybusiness triphot tubfitness centerrooms are spaciousfront desk staffgreat roomclean hotelwould definitely stay here againnice staywaffleshgi
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71 - 75 of 602 reviews
Reviewed 8 April 2017 via mobile

My husband is participating in the Savage Race tomorrow in Dallas, GA, about 15 mins from our hotel. I think the hotel is great! When I called to book, the representative was incredibly helpful, and he even found a discounted price for us! We are...More

Thank Kelley M
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 26 April 2017

We are delighted to know you had an excellent stay at Hilton Garden Inn Cartersville. Our staff is committed to providing excellent service, so they all will be happy to know their efforts helped make your stay a great one. Thank you for being our...More

Reviewed 5 April 2017

Nice location and liked the hot tub would definitely stay again. Food was great, wish I could have stayed longer. Overall a very good experience, location also has a bar and pool. We did have some one playing music loud early am but that calmed...More

Review collected in partnership with Hilton Garden Inn
Thank davidgM2787MI
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 7 April 2017

Thank you for your kind words and the time you took to share them with us. We are so pleased to hear that you have enjoyed your stay with us. We wish you all the best and see you soon! Warm regards

Reviewed 4 April 2017

If you want to be treated rudely from the time you are checked into the wrong room until you check out and after when you discover your billing problems, this is the hotel for you. The actual hotel was very nice, but the staff is...More

Review collected in partnership with Hilton Garden Inn
Thank D107LYmelissaw
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 5 April 2017

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did...More

Reviewed 28 March 2017

This was our second stay at this location and we chose it based on the nice rooms/value. The location is great and central to ships and restaurants. Service is good and responsive. The fitness center was dirty (but it was 5 AM and probable not...More

Review collected in partnership with Hilton Garden Inn
Thank 898gatraveler
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 29 March 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. I have discussed these issues with the team so that we can...More

Reviewed 27 March 2017

Clean great room! Very friendly and nice staff. Very close to lakepointe sports venue ( cheer/baseball/volleyball) Near a lot of shops and restaurants. Indoor pool to give the kids something to do no matter what the weather.More

Review collected in partnership with Hilton Garden Inn
Thank 508brandyt
Response from Nikki W, Manager at Hilton Garden Inn CartersvilleResponded 7 April 2017

Thank you for taking a moment to share your experience. I am happy to hear you found everything to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$121 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (37)
Room & Suite (19)
Pool & Beach (6)
Dining (4)
Hotel & Grounds (37)
Business Centre & Event Rooms (4)
Bathroom (2)
Questions & Answers
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Dori R
7 August 2016|
AnswerShow all 3 answers
Response from Hilton C | Property representative |
Our breakfast is quite different than most! How do you like your eggs because our breakfast is a full, cooked to order breakfast and our omelets are amazing! The price of breakfast is not bundled in with the rates of any... More
1
Vote
cyb51
21 August 2015|
AnswerShow all 2 answers
Response from Hilton C | Property representative |
Hello! Where yes we love animals, our property is not equipped to allow pets to stay in our guestrooms. I would be happy to recommend some kennels for boarding if you wish? Thank you, Michele Sims, General Manager HGI... More
0
Votes
Room Tips
"Odd number rooms face a wooded mountain side, and the pool. Even numbered rooms face the sunset and parking..."
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"Ask for a quiet room and they will place you away from the elevators."
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"If desirous of a true suite, and not in a hurry to leave the next day, would stay - but definitely not in a..."
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"Hilton is always a good choice"
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