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BEST WESTERN Garden Inn & Suites

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BEST WESTERN Garden Inn & Suites
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364 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Rock Hill, United States
Reviewed 30 January 2017

Hotel was comfortable and easy access to the highway. Restaurants were only an exit down the highway which made it convenient. Staff was helpful with area information, and recommendations for places to eat.

Review collected in partnership with Best Western
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Helpful?
Thank Timothy A
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Timothy, It sounds like you took advantage of our convenient location. We are glad you found our property provided the comfort and convenience you were seeking during your travels. Thank you for choosing Best Western Garden Inn & Suites and for trusting our staff members to take great care of you! Next time you are in the area, stop by...

Winchester in
Reviewed 22 January 2017

Lady at night was as good as it gets. She cheerful, outgoing, and helpful. The man in the morning did not like his job and told us. He was rude short and unhelpful. It was obvice he preferred we not be there, making his job easyer.

Review collected in partnership with Best Western
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Helpful?
Thank walterh405
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

We're so glad you chose Best Western Garden Inn & Suites for your recent stay. It thrills us to know the front desk person during the night shift was helpful and friendly. We'll be sure to let her know you said so - it will make her day. We apologize you ran into quite the opposite the other half of...

Reviewed 15 January 2017

Icy storm forced us to find shelter for the night. This was a beacon of home ... Had very good experience in a previous one so chose this one of the 4 nestled together. I would definitely recommend it to everyone

Review collected in partnership with Best Western
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Helpful?
Thank Debbie W
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Dear Debbie, We are so happy that we were able to provide some shelter from the ice storm. We are also happy to know that we were able to deliver on your previous positive experience with Best Western and we truly appreciate your recommendation to other travelers. Thanks again Debbie and we hope to welcome you back during better weather.

Allen Park, Michigan
Reviewed 8 January 2017

Updated and well appointed room with plenty of space. It was clean and comfortable. The staff was friendly and it is conveniently located right off the express way. Considering the price we paid, this was a great hotel.

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Helpful?
Thank RayRL
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It was a pleasure having the opportunity to host you during your recent visit to Cartersville. Thank you for trusting Best Western Garden Inn & Suites to deliver the clean and comfortable accommodations you expected and deserved. We are happy to hear you appreciated our recent renovations of our property. Should you be in the area again, we would love...

South Brunswick, New Jersey
Reviewed 6 January 2017

Our stay at Best Western was good under the circumstances. Our visit to Georgia was to attend a family funeral in Kennesaw. We booked through Costco Travel. Similar promotions also offered if you are a member of AAA, AARP, Military, or their rewards program. Cartersville is located about 20 minutes north of Kennesaw. Our room rate for the suite with...

Review collected in partnership with Best Western
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Helpful?
Thank schles2000
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

On behalf of our team let us say we are sorry for your loss. We want you to know that it means a lot to know we were able to provide you with comfortable accommodations during your time of need. Our front desk team is always available to take care of any problems you may have such as your wifi...

Cedar Rapids, Iowa
Reviewed 3 January 2017

The hotel is okay in terms of the location. The layout however is not necessary good. The motel is not like many hotels that the elevator is indoor it does not expose to the weather. It was a rainy night when we checked in and had to be wet because of the elevator layout. Front desk service representative who checked...

Review collected in partnership with Best Western
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Helpful?
Thank Daniel C
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to post your reviews for other travelers looking for a place to lay their head. We do apologize in regard to the issue of getting wet during rainy weather however, we are an outdoor corridor property and therefore exposed to the elements of nature.

Payne, United States
Reviewed 3 January 2017

Good amenities, excellent staff. Big rooms, plus you get HBO. Bed was comfortable. They have push button soap, shampoo, lotion and shower gel. Made things so easy. Breakfast was fully stocked with entrees, cereal, waffles, pastries and juices. Great coffee.

Review collected in partnership with Best Western
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Helpful?
Thank beverlyc83
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

It is wonderful to hear you were pleased with your recent stay. We appreciate that you took the time to leave positive feedback. The shower dispenser is a great addition to our bathrooms after our recent property renovation and we're delighted you liked it. It sounds like we were able to meet your expectations at the Best Western Garden Inn...

Lombard, Illinois
Reviewed 2 January 2017 via mobile

Stayed here overnight on our way home from Orlando (roughly half way back to Chicago). Rooms nice and clean, staff very friendly and hot breakfast. Everything we expected and price was right. Would definitely stay again!

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Helpful?
Thank JackieJohnson1
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Hi Jackie, We are thrilled to hear you enjoyed your stay at the Best Western Garden Inn & Suites. We recently completed a full renovation and it has obviously been recognized by guests like you. It would be wonderful to see you again, so please book a another stay with us next time you are in the area. Thanks for...

East Troy, Wisconsin
Reviewed 2 January 2017

Our stay was great! Staff was very friendly and prompt. Room was clean with all working fixtures. Bathroom was very nice. Shower was Awesome! Thumbs up from us!!! Loved how the sink and mirror was separate from the shower area. I guess my only complaint was it was hard figuring out how to get in the hotel parking lot. But...

Review collected in partnership with Best Western
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Helpful?
Thank Deb P
dharmkavita, Front Office Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Thank you for taking the time to post a review in regard to your most recent stay with us. We like to hear from our Guest and it provides information for other travelers. See you again soon.

Huntsville, Alabama
Reviewed 30 December 2016

Excellent stay, the big king bed was very comfortable, the room was clean and fresh, tv programming was better than at home. The clear direct TV and premium channels gave us plenty to watch during our bad weather.

Review collected in partnership with Best Western
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Helpful?
Thank starrccjd
FrontDesk_GM, General Manager at BEST WESTERN Garden Inn & Suites, responded to this review

Hi! We can't thank you enough for such a glowing review. We recently went through a full renovation of the property and it's exciting to know that our guests are enjoying the new comforts. We're also glad to hear that you enjoyed the TV channel options. We hope that you'll stay with us again and hopefully the weather won't be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideal hotel located right off the interstate 75 at exit 290. AAA 3 diamond rated property. All rooms are equipped with 37" LCD TV, micro-fridge, hairdryer, iron & ironing board, high speed internet access. Free HOT Breakfast with HOT waffles, Scramble Eggs, Biscuits & Gravey. Fitness Room, Seasonal Outdoor Pool. In close proximity to restaurants like Cracker Barrel, Shoney's, McDonalds, Wendy's etc. Recently gone through major renovation for comfort of our current and new clients. ... more   less 

Additional Information about BEST WESTERN Garden Inn & Suites

Address: 5663 Highway 20 NE, Cartersville, GA 30121 (Formerly Best Western Garden Inn & Suites)
Region: United States > Georgia > Cartersville
Price Range: $116 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Garden Inn & Suites 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Best Western Cartersville
Cartersville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Garden Inn & Suites staff and other travellers.
5 questions
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Deering, New Hampshire
over a year ago
Michigan
4 months ago
Kingsport, Tennessee
5 months ago
Downers Grove, Illinois
over a year ago

See all questions (5)

Questions? Get answers from BEST WESTERN Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid i-75 side, though its not that big a deal.”
 of 5 bubbles KipperBernie, 18 Dec 2016 | Read review
“Rooms on front side are probably a little quieter”
 of 5 bubbles Oldfitzman, 31 Oct 2016 | Read review
“Enjoyed the large king size room”
 of 5 bubbles fljrdavis, 4 Jun 2016 | Read review
“Third floor and in the front, otherwise you listen to every step overhead and trucks on the freeway all night long”
 of 5 bubbles JaaJaa, 7 Apr 2016 | Read review
“My room was facing the major roadway. I imagine rooms in the back are quieter but it still wasn't bad.”
 of 5 bubbles 337pamelac, 9 Feb 2016 | Read review
5 of 5